Good location, close to central bus station, not far from Centro histrico, shopping center, super, fast food etc right across the hotel.

When checked in, was told free continental breakfast served 8am, next morning down to lobby 8am, not ready, staff said starts 8:30am. Just checked out, had my schedules accordingly. Disappointed.

The staff is super nice and their Internet is super fast

It's a little too noisy. You can hear everything, from other rooms, to the hallways, to the bar. No soundproofing

Close to the main bus terminal and walking distance to restaurants and bars.

There is no air conditioner in the rooms.

Staff was super friendly and attentive

The staff! I have to mention: Maricarmen. At the front desk as a receptionist as well as a housekeeper. She is amazing. Always happy, polite, helpful, working with a fantastic attitude. By the way she speaks English and French as well. A lovely young lady to deal with Rosario, Zurisadai and Angie at the restaurant were so sweet with me I had dental surgery done in Aguascalientes and these ladies at the restaurant took the time to blend a delicious soup for me. It was very kind to do that many times. They also put in their freezer my icepacks. Needed for my cooler. I had a few beverages in my room. A few times I had guacamole for a meal. With the onions nicely chopped very small to help me and my surgery. Lovely ladies I got a present as the hotel offers a present when one completes 15 nights. I stayed 17 nights. I chose a set of 6 square bawls with a tray. 😁 That is nice from the hotel 👍 Right across there is a small shopping centre. El Dorado. It was handy. They sell freshly pressed juices, there is a supermarket and other stores. Right outside the hotel there are bus stops to go North or South.

It is imperative to put signs in the common areas for guests to see to “ keep quiet” in common areas. There is a tremendous echo in the hotel. I did not see a single sign in the common areas or in the room. Guests should know not to speak loudly. It is disturbing to those who wish to rest or sleep. In the back yard where there is a pool table and a foosball table a very visible sign is needed that says to guests to stop playing at 9:00 pm. One time during my stay, I went to the backyard at 12:35 AM to ask some obnoxious group to stop playing. I politely told them that wasn’t their private backyard and their way of communicating to each other very loudly and the banging from the tables just did not let me sleep. They did stop. I made 2 calls to the front desk before I decided to take matters in my hands. I have a strong energy. These people saw I meant business. I used politeness at all times. But FIRM. I asked for a room facing the back of the hotel to have less traffic noise and less noise from other guests. The toilet in room 307 just did not flush properly. I mentioned shortly after my arrival but that needed a plumber. I just took a garbage-plastic-bucket and filled it with water and flushed the toilet that way. I didn’t want to move to another room. That was the easiest way for me to deal with it.

The guy at the front desk was really kind and helping. My dogs were totaly accepted and received. I liked they have their own parking lot, yet, they dont have security. Breakfast included.

AC and TV remotes didnt work so I had to go downstairs to ask for help. The place is missing maintenance. The AC was dirty, some of the furniture and tools are old and not working at their best: bathroom (water doesnt come out or flushes). Electricity went down for seconds.

location is great depending on what your there for, it worked for us. There’s a shopping center across with convenient stores and a fast food restaurant. Also a Oaxacan restaurant food is delicious.

I arrived to the hotel at 8:30am to drop off my luggage since check in is until 3pm. Was greeted by receptionist and everything was good. Came back around 12:30pm my husband and I were tired sleepy the weather was at 90 couldn’t be out there much longer. My husband did ask if we could be checked in the answer was no until 3. Ok, fine we sat in a little area they have with couches and literally took a nap. Keep in mind hotel was not busy there was no one coming in to check in it was just us at that time. What upset me was that nor the manager or receptionist bother to offer us anything knowing that we were there waiting for our room. So, finally we get our room a little after 3 to find it with no hot water😡 I didn’t complain I was so exhausted. Next day I did mention it to receptionist this was early morning we were heading out. When coming back issue was not taken care of had to adjust to issue again and made it clear to have it solve before heading out again. My fourth day in the room water issue was solved and asked for my room to be cleaned. I come back and see beds made with same covers floors not swept restroom not cleaned. Again, ok fine.... Also, most of the times that I would walk out there was no one in front desk this people or so unprofessional we would walk by and never greeted us.

Very friendly and helpful staff. Great location for going to Feria de San Marcos because it is a walkable distance and it has free parking.

One can hear everything in the room like people walking in late, people snoring

Not much , it was quite old and cold

Everything, it was quite outdated. The beds were not made, the sheets were just covered with a comforter, the mattress was quite uncomfortable. I had to unclog the bathroom because the drain was blocked with hair

no much.

the staff ., no helpful it all . to noisy. the fun wasn’t working. the switch at the bathroom. no working . to small t.v. and didn’t work . the worst was the towels and the sheets.