Good service: Front desk staff were attentive and funny Located near back spa, room was very quiet - I slept well Can use TV with my Fire Stick (hold down Mode button on TV) 100Mb WiFi with Aruba access point in room (AT&T uplink) which made for good gaming and video calls Good coffee and breakfast in lobby AC worked well and room stayed cool Mexican restaurant across the parking lot had great fajita burritos Tesla Supercharger (EV charging) is across the street at the mall Doordash had no problem finding the hotel

No daily cleaning (garbage and towel turnover) Bathroom is a little on small side Lots of parking but beware some very tight parking spots

Day staff and night guy at check in was great. Breakfast staff was exceptional

The fire alarm going off at midnight was not cool. 3specially since it 2as triggered by someone smoking, which apparently happens all the time with no resolution? The staff treated it like normal business? Also the balcony window faced a glaring street light which didn't help with comfort.

I thought Jermy was a great employee. He helped us a lot at check in. The maintenance man also let my seven year old niece help feed the koi fish in the morning. Very friendly staff.

The homeless people broke into the pool area and washed in the hot tub with their dog at night. This was creepy and not safe and made us miss our morning soak because it had to be drained, washed, refilled and heated back up. I was sad they didn't have security at night in such a sketchy area. I felt bad for all the workers there! Nobody deserve this and it could have been prevented.

The staff ws extremely accommodating and the room super clean and comfy. In that neighborhood when driving through some of the other hotels looked questionable so when I arrived here was so happy I had booked it! It was a great hotel for price! The Mexican restaurant right next door was aging food too and I got a discount there because I was staying at this hotel. They also had elevators if you were staying on upper floors. Everything was easy and nice!

Everything was perfect

We got a fantastic room with three beds. one of them being in a separate room where I was sleeping comfortably while my mom and my sister can sleep nicely in the main room. Plenty of receptacles and drawers in our room. We enjoyed the hot breakfast and coffee in the lobby. Having an elevator in the building makes it super easy for us to bring our stuff to the top floor.

I heard loud noises outside while sleeping my first night here, but the following night it was quiet. I also think there should've been more chairs. We found only two chairs in our room, but there is easily room for at least one more so that all three of us can sit.

Check in staff were great, friendly, helpful and attentive. Room was comfortable and clean. Breakfast was good. Wifi was good. Location is good, just outside of the city centre. Free parking.

The paint choices in the room made it feel a bit dated, but not a big deal at all. The pool and hot tub were closed until after we would be checked out unfortunately which meant we couldn't avail of that facility.

The room was super comfy. The staff were top notch, Silva and Merced in the breakfast bar area were super helpful and friendly. the food was outstanding. Everything you could possibly want in a breakfast bar. Hot and fresh and well stocked. Having a breakfast bar is really convenient as we didn't have to load up the kids in the car and head to another restaurant, etc. just to start our day off on the right foot, with super delicious food with many choices. The front desk staff were also very efficient, friendly, and helpful. James, Zac, Courtney and Tina were always ready to help no matter what we needed. Delivered the crib and fan super fast. Gave us suggestions for the area, etc. I could not recommend this place more. The area was clean, and quiet. Some rooms backed up to the water, Elk Spit area and was lovely to look at and provided a nice place to walk. The sunset was awesome too. Provides a nice place for a long walk if you have the time.

Good beds, clean and fairly quiet. Garden area was very nice. Staff was pleasant. Value was ok. Great restaurants within walking distance and a nice walking path close.

Had to have a CO2 monitor fixed. Maintenance man just stood on a chair to reach with work boots on the seat. No wonder the chairs were worn out and broken down. Only worn items in the room. It also had a non functioning fireplace? That had a sign stating that. Kinda weird.

Helpful and friendly staff, good breakfast, safe location. Whatever we asked for, the staff provided us with them all and timely - a fan, toothpaste, replacing faulty coffee maker. I loved my stay there and will keep going back.

Nothing in particular - a very minor thing - a few people were smoking in the parking lot and at the bottom of the stairs - wasn’t a huge deal, just that they were violating rules.

It’s a nice building, with an interesting garden area and an impressive koi pond. The floor plan of our suite was one of the best I’ve stayed in. The front lobby is nice and modern. The breakfast was great. The staff was very helpful.

We had a suite. There’s no AC in the bedroom. The room was nice, but the decor and paint was pretty 90s.