The location was perfect for my needs—fly into Nic, spend the night(s), use the free shuttle to the airport, and catch a bus at Terminal2 to my final destination . Also in reverse—the bus arrives at Terminal 2, I spend the night(s) at Novotel Arenas ,free shuttle back to airport, and I fly back home. When I stay for more than one night, the Tram is easy to catch at the airport for travel to popular spots. So, the location is great for me, but it is second to the kind, professional staff who do what they can to accommodate every need. I will always stay at the Novotel Arenas when in Nice.

The only comment I would make is the confusion about the shuttle service to the airport. I spoke to 3 different people working at the desk and each had a different process. 1. Come down 5-10 mins before shuttle leaves (every 30 mins), no booking necessary 2. Book a time for the shuttle 3. Call before you come down The problem was, I came down for 4:30am, another client was waiting as well. We proceeded to the shuttle vehicle and when I told the driver I was to go to Terminal 2, he said no! To wait until 5 am shuttle. I was confused and asked the desk clerk and he just shrugged his shoulders. Please be consistent in your communication to ensure that clients can plan accordingly. Thank you.

When I fly into Nice, I will always stay at this Novotel at the beginning and at the end of my vacations in France. The location is perfect for me. I really appreciate the free shuttle service to the airport, BUT, more importantly, the staff is friendly and accommodating. I had pleasant conversations with Anastasia (forgive possible misspelling). She was very compassionate when learning that my last vacation had suddenly turned from visiting close friends to supporting them through the sudden, unexpected loss of my friend’s husband a day before my arrival in Nice.) I left Nice to go to my friends for five weeks and when I returned to Nice to stay several nights before flying home, the staff was kind and interested in how I was doing. I’m grateful for the hotel’s help and attitude through a difficult situation. I look forward to staying there again and again in happier times.

The hotel is good but the cashback from Booking.com is still outstanding. It repeatedly sent emails saying that update of my credit card was required. I have checked with the card issuer which has confirmed that my card is in order. I have updated Booking.com with this card several times but no cashback has been made till now. There is no way for me to reflect to Booking.com but this channel. Please action immediately and do not use my card inot in order as an excuse. In fact, Booking.com has made cash payout to me via the same card successfully few months ago

The hotel is good but the cashback from Booking.com is still outstanding. It repeatedly sent emails saying that update of my credit card was required. I have checked with the card issuer which has confirmed that my card is in order. I have updated Booking.com with this card several times but no cashback has been made till now. There is no way for me to reflect to Booking.com but this channel. Please action immediately and do not use my card not in order as an excuse. In fact, Booking.com has made cash payout to me via the same card successfully few months ago

We needed a place by the airport, so it was very conveniently located right across the street. The windows are soundproof so you couldn’t hear the airplanes landing and taking off. The room was also spacious for our family of 4. They had some activities for the kids in the lobby area. The bathroom and shower was spacious and convenient. 

You have to pay for parking, and it’s a bit confusing given that there are two hotels that share the same parking spot. Upon entering the parking area, there was a prostitute soliciting guests as they drove in. The hotel was also a bit pricey for its location. 

Very nice interior design in the public areas for an airport hotel, nothing fancy, just a bit more of an upgrade than your usual runway sleepover property. You can literally walk to the airport within about 15 mins, (10 if you don’t have a suitcase!). Had a runway view, with yachts bobbing in the ocean behind it as well. Bed was very comfy, slept really well.

Aircon was leaking a bit and a little noisy, but it was over 30 degrees outside and my room was cool enough to feel comfortable. I came prepared with some food and snacks from my stay in the city before hand, (and there was a fridge in the room to keep them cool), but I’ll mark here there’s no shops at all near by, so your eating options are the hotel (or neighbouring hotels) restaurants. Would definitely bring a big bottle of drink not much in the way of drinks n snacks to take to your room - but that’s kind of normal for an airport hotel - so just a heads up really.

The front desk staff person we interacted with was exceptionally helpful and kind. He was efficient and professional, but also exceeded all expectations in how he treated the group of guests who gathered in the lobby early in the morning to wait for the airport shuttle. All were greeted warmly, offered fresh pastries and helped into the shuttle. This made all the difference in our stay and made our impression of the hotel strongly positive. Kudos to you, Sir!!

The terribly rude couple checking in before us, who were treating the hotel staff very badly. No fault of the property.

The room was spotless, it was spacious and the bed was really comfortable. It was perfect for us! Great espresso machine as well! Also the hotel has a great location - it is within a walking distance to the Airport and the main train station. We would definitely book again if we come back to Nice. Thank you! :)

The staff at reception was a bit clueless - she did not see we've paid for our reservation prior the trip, she gave us two double rooms when we specifically needed one with two separate beds, etc. but overall she was polite and smiling. I think that she maybe just didn't speak English well, as most people in Nice.

Free and cold water on the floor 😃, nice and very good breakfast, daily cleaning,confortable beds, nice and helpfull staff,location close to the Airport,train station and tram.

I was asked to pay extra guarantee half of the cost even if I wanted to pay the entire cost of the reservation from the arrival;eventualy it was posibile to pay splited. Too far from the beach and all the nice restaurants, no balcony,disturbing sound in our room (maybe from the ventilation system).

This hotel has a nice appointed lobby with restaurant, bar, large screen TVs, comfortable couches and chairs. It also provides a convenient private shuttle to the airport that starts at 04:30 and runs every 30 min. Very convient as many flights from Nice depart at 07:00. Polite and accomodating staff. Private parking at reasonable nightly rate, if you travel by car. It is very close to the Terminal 1, and one can walk there if there is not much luggage to tow.

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