The riad was really nice and clean. Air con is super strong in the room so the temperature was cozy at all times. Wi fi worked great, we only had a handfull of cut offs, but only for a few seconds. There was enough toilet paper and the room got tidied up every single day. Staff was polite and helpful and went out of their way to accomodate our needs. Breakfast could be slightly better, with more options, but it was still nice. The pool was quite cold (22 celsius) which was great comparing to the temperatures of 44 celsius in July. Riad is situated in the old town (Medina) and just a short 15 min walk from the main sqaure. When you exit the hotel there is a small corner shop on the left and the guy sells water for 6 DHM which is a fair price. Location is quite good for most attractions and we didn't use taxi at all.

There is no mini fridge in the room so we mostly had to drink warm drinks, but it wasn't a big issue. Breakfast could've had more savoury options. The mattress was a bit too hard.

We LOVED our time at Riad Al Jana!!! Location, location, location!!! Quiet serenity is this hidden little escape in old town Madina. Everything is walking distance! If you are expecting 5 starts… look elsewhere. If you would like 10 star customer service, you should book your stay at Riad Al Jana!! Mohamed, Yunis and their team are so kind, informative, sweet! We were never lost, always looking after us, direction, and neighborhood advice!!! These are traditional riad style locations, so please do your research to understand the riad experience. We will miss our sweet friends at Riad Al Jana. It was the best decision to spend the last week of Ramadan and Eid morning at Riad Al Jana!!

The rijad was really clean and the staff were really nice and polite

Couldn't pay by card for our stay

The Riad was in a great location, very friendly, great food, great service, and a nice room that was spacious and clean. We had no complaints really. One thing I’d recommend for future travelers getting picked up from the airport; it is better to acquire some Dirhams (MAD) prior to going into the taxi so the driver can give exact change back. They do not give Euros as change anywhere.

It was difficult to find the taxi driver at the airport. I think maintaining communication with the taxi driver and/or establishing a specific pickup point separate from the other taxi drivers would be better for the future. Maybe a more unique sign could also help.

Very quiet Riad, quite different from the noise Medina. Is around 10 min walk to the main square of Medina. The staff is very welcoming and polite. Our rooms were big enough and the bathroom really nice. The breakfast is also nice and served individually. We highly recommend this Riad.

We didn't have a refrigerator in our room, which was very inappropriate in the weather of 43°C not having some cold water. You need to buy it at the hotel. The breakfast needs some more salty food. Anyway if you ask for an omelet they will serve it. We didn't use the pool, but it seemed nice.

The riad is exactly the same as in the image, the staff was friendly and helped us in everything. The breakfast is very nice and clean, you can access everything you need. My friend had food poisoning because of the things he ate in the square, the pharmacy helped us with everything we needed and medicine. The employees are very kind and friendly. I especially recommend it to my Turkish friends who will stay there. Don't forget to spend time outside your rooms, sit in the courtyard and listen to the sounds of the birds.

Very good location - away from all the medina noise, yet close enough that it's walking distance to most points of interest. Breakfast was good, but not as varied as at other riads we've stayed in. We saw a small pool but didn't get to use it though I imagine it must be great in the summer heat!

Our room was a little on the small side - not a lot of floor space left after we laid out two cabin sized suitcases. Some extra storage space like an additional bedside table would have been nice.

Great location in the centre of the Medina. 10 mins to central square. Other sites really not that far. The staff were incredibly helpful and gave us lots of advice about the city (where not to go, best routes to take, traps to avoid etc). Breakfast was served to us well and plentifully. Rooms were clean and comfortable and as pictured. The hotel is quiet.

You have to pay in cash for the hotel. They don’t have a card machine. You can pay in Durham or euros, though.

The location is perfect in a convenient but quiet part of the medina about 10 minutes walk from the main square. It was so quiet that I slept very late the first morning, which rarely happens to me when I travel. It got a bit chilly at night but there was a radiator heater in the bathroom which helped keep the room warm. The wi-fi was very fast. Staff was incredibly friendly and helpful. I would highly recommend staying here when visiting Marrakech.

The shower did not drain well. They only accepted payment via cash, would have been nice if they took card. Also, breakfast was very simple - some carbs, fruit, and yogurt, but it was more than sufficient for us.

The accommodation was beautiful right in the heart of the medina. The staff were extremely friendly and helpful. Really enjoyed our stay here and would recommend it to anyone staying in Marrakesh. Special shout out to Younez who was great from start to finish. He helped us organise taxis and answered any questions we had. He really went above and beyond for us and was a highlight in the riad

There was nothing we didn't like. The WiFi dropped sometimes but other than that it was great