amazing staff, mr. mwafi and miss francesca were super nice and helpful as possible.. great location which is near to major attractions.. the decor and bed size were perfect.. most importantly, AC was more than perfect ( we even had to turn it down sometimes , so feeling hot is not something to worry about at all! ) .. i would encourage anyone to stay here during their time in venice.

coffee machine didn't work properly , but that is not a big deal as we wanted to take our coffee outside in the many local shops anyways!

Location

The mattress has a bug and we allergy to the bed sheet.

This property was in the perfect location. It is a boutique hotel and it is wonderful. The rooms had a mini fridge stocked with soda pop, water (still and sparkling) Bellini's, Beer, Juice - and these items were free and restocked each day. The bed was very comfortable and there was air conditioning. Upon arrival our room was not yet ready. We were able to store our luggage in the small check in office. We went and found a place to have a cocktail and a bit to eat while we waited. Check in is 3pm but our room was ready about 130pm at which time we received a message on WhatsApp that our room was ready. The hotel is off the main walking path which was nice. The building is old but what they did with the room was so cool. It was masculine yet modern and feminine all at the same time.

I don't have anything to add here as to what could have been better. This property met my expectations and so much more. It is a gem!

Great location. Lovely room and it was so easy to relax after the daily activities. Fantastic spacious bathroom with wonderful water pressure. Staff were easy to reach by whatsap so that was super convenient.

We didn't understand the hotel would not have a reception desk. It was what we call.in Australia a Serviced Apartment but it was not an issue. Just unexpected. Signage out front was very subtle so that plus not having a front reception slowed our arrival as we were not sure what the process was. Fortunately some other guests were in the foyer and were able to assist us.

rooms were large and extremely comfortable with modern bath rooms. the free mini bar stocked with Prosecco, Bellinis, water and sparkling water was a nice surprise.

reception had no signage and the man was sitting in what looked like an office and didn’t greet us or come out so we went to all the floors looking for reception to check in.

The Palazzo Pianca is a beautiful small Venice Hotel located on the Island of Venice about a 10 minute walk from San Marco Square. It is beautifully appointed. Our room had funky a design and a small balcony from which you could see the Grand Canal which was less than 100 metres away. The well stocked minibar gave you a few included drinks each day. The concierge was helpful and booked a dinner at "Rosa Rosa" for us and arranged a boat trip out to Murano Glass for us. You could explore Venice for a couple of hours and then have a rest in a room and go out again. The hotel helped make our stay in Venice special.

Nil

Beautiful and new hotel, very well located just 10 min walk to Piazza San Marco. Many shops, cafes and restaurants near by and even a gondola station just spots away form the hotel. Everything in the fridge in your room os free of charge ( water, soft drinks and even prosseco!) And they will replenish every day! We have a toddler and they placed a baby crib in our room free of charge! Overall very happy with our stay there and would definitely recommend and go back! Also very comfortable location to arrive from Sam Marco airport...you can take public transportation directly to a sop just 5 min away walking to the hotel

I liked everything about this hotel

Great location, steps away from the ferry terminal Santa Maria Giglio in case you need to take the vaporeo. You can always walk around in Venezia but keep in mind that it can be challenging with your luggage, specially if you haven't been there before. The hotel was easy to find and if you arrive late at night you just need to be in touch via message/phone with the staff so they can meet you when you arrive. Facilities are nice and super clean, the room was great! They even leave you complimentary treats in the mini bar! Totally recommend staying at Palazzo Pianca if you're visiting this beautiful city.

It was all great!

great customer service and anything needed we were given. love the complimentary mini bar and coffees. very clean and modern room. fantastic stay in Venice

above and below rooms were very noisy in the late hours and early hours so struggled to get much sleep. there was some insects flying about the room and both me and my partner were bit quite a lot.

The property is excellent! Perfect location close to water boat to and from airport, central location and walking distance to rialto bridge and san marco square. The hospitality of staff and the host was exceptional! I requested a birthday cake for my partner’s surprise weekend celebration in Venice and the hotel went beyond what I have asked for. The cake was beautiful and they also decorated the room with balloons and Prosecco was a nice touch, thank you so much! Everything was amazing! The hotel looks chic, comfortable bed and pillows, shower and toiletries all equipped. We would love to stay here again!

Nothing