The receptionist when we checked in and the receptionist when we checked out, they both were so kind and so diligent and made our check in/out easy and quick. the lady serving the breakfast area was so sweet and attentive! They made our stay worth. We enjoyed our stay! The staff was a plus! Convenient distance to our Basketball Tournament venue.

The bed was making too much noise, room 307, the one next to the window, need to be tightened or replaced. And I know is not your fault but the heat took forever to warm the room it was really cold.

It's a great location for exploring the Shenandoah Valley with its wineries and Civil War museums. Woodstock itself is historic and cute. The hotel has a self-service laundry for guests. Although we didn't use it, we would have if we'd known in advance. The breakfast was also better than most.

We stayed 4 nights and were a bit surprised at check-in to learn that maid service was not standard for extended stays. We could have requested it, but we decided it didn't matter that much.

Breakfast was very good. Food tasted very freshly made. The hotel was exceptionally clean. It shined. It was very quiet at night as if you were the only quests.

The bathroom was not compatible to someone with a handicap. There was only one grab bar in the tub/shower and it was in an awkward place. Did not look safe for me to use. The floor was also very cold in the bathroom. I didn’t feel safe walking in there.

It was very clean & the staff in the morning specifically was very nice. The breakfast was good too even though the first morning they didn’t have hot breakfast we still made do.

I got charged $20 for something and they didn’t tell me why. They also asked me a bunch of times why I was staying with them. I got there at 9pm after driving 10 hours the last thing I need to keep saying is why i’m there. I also asked for a receipt to see what I possibly could’ve gotten charged for and their immediate response was “booking.com will send you one” like why can’t they ?

It was not horrible, just not stellar. Relatively decent, relatively clean and staff relatively friendly. Location seemed safe. Beds were clean and comfortable. Bathroom was clean.

The elevator floor had a dried, sticky splatter and the hallway had clogs of dirt both of which stayed on the floor way too long. Our “non-smoking” room smelled of cigarette smoke upon entering and the room was uncomfortably cold upon entering. There were insufficient bath linens for the number of guests. The body soap ran out and the GFI electrical socket in the bathroom was not correctly installed.

Excellent location for a stopover on a drive from MA to NC, clean room, comfortable bed, friendly and helpful staff, good breakfast time and selection.

The room had one of those pointless quarter-curtains that don’t move to cover the entire window, leaving only a sheer to block the light, which of course it can’t as it is sheer. I employed the Facebook hack of using a couple of hangers to clip the small heavy curtain to the sheer so at least part of the window was covered. They could easily install a blackout curtain behind the sheer, which would solve the problem together.

I love the location. The staff was really kind and polite.

The baseball kids were literally running in the halls which could have been bad for an elderly person to encounter. This was poor parenting and not the fault of the hotel.

Breakfast and coffee were satisfying. The beds were sooo comfortable and the size of the room was ok for our family of four. Location was perfect for us and the activities we came out to do. Staff was friendly and accommodating, facilities were clean. I appreciated the heads up about room cleaning and turn down service, it's good to know what to expect during your stay.

Kids were bummed the pool was closed, but it was too early in the year. Not anything the property could have done differently. Restaurant options are limited, unless you want fast food.

Property was very clean. Staff was friendly and helpful. Room was clean and bed was comfortable. Breakfast was good as well.

There was no complaints from us about this property or our stay.

Clean comfortable. Good value. Great breakfast It will be a regular stop stop when returning from up north

The way the building is set up it is a bit of a maze to find your way around