Amazing view from the window to the mountain and the forest, the room was big with terrace, kitchen and washing machine.

Getting to the property from public transportation isn’t very nice - it’s 10 minutes of walking up the hill - I don’t recommend to do it with heavy bags or luggage - I took a taxi. There is no drying machine so after washing I put the clothes on the drying rack provided by the owners of the property, also the every use of washing machine costs 20 euro. There were no bathtub as per description here in booking there is. There is also no safety box but you can see that in the description in the booking also I felt that my things were pretty safe there without safety box

Staff was very pleasant, breakfast was great. Room was large and pleasant.

No elevator to transport luggage, only minor inconvenience. No AC but most nights were cool enough so not too bad. Construction directly across from room windows. We were awakened earlier than expected with the noise. Without AC, windows had to be left open so no way of reducing noice. Not the fault of the hotel just an inconvenience to be right outside of our window.

The thing we liked best was the spectacular view in the morning from the conservatory like breakfast room with the arrival of some snow being the icing on the cake!! The hotel was outside the centre itself in a quiet and tranquil location. The walk to the iconic tourist points was only 15-20 minutes though through picturesque cobbled back streets of beautiful buildings, both old and new, and a walk across the river on the Mozart bridge. We loved the small family owned nature of the hotel and Gabrielle and her staff made us feel very welcome. The breakfast was wonderful with plenty to choose from so we were able to "stock up" before our walks into the centre. We will come back sometime in the future during the Summer months and enjoy the lovely outdoor scenery which the hotel has to offer.

Nothing of importance to note as it was all very enjoyable.

-Breathtaking views on the mountains -Lovely and quiet district 10 to 15 minutes on foot from the old town -Wonderful bathtub -The apartment is a designer‘s dream, minimalist, bright and elegant.

A minimalist design can be lacking in some comfort and practicality. Small additions could make a big improvement: placing cushions on the super hard chairs, offering more than 3 clothes hangers per person, adding hooks in the bathroom, and, in the kitchen, providing some large mugs, bowls, a dish for the microwave, and a dish rack next to the sink…. These are only details. Haus Arenberg is a gem!

The hotel was not as expected considering the price we paid. Breakfast was continental so not much of a selection, nice breakfast room. The junior suite was spacious and good for a family. The Kitchen was useful. Nice balcony but the view overlooks bungalows. The owner was pleasant but not over friendly but daniela was really lovely and so helpful..

The climb up the hill to the hotel if walking. The hotel itself does not look quite as pretty as the images from booking.com also the garden is smaller. The hotel is not too far from salzburg and you can catch a number 6 or 10 bus right into salzburg and are pretty regular if not using a car

Our family stayed in the Hotel Haus Arenberg for a week. The hosts are very nice and kind people. The hotel is beautifully refurbished with clean, white and wooden modern uncluttered design I loved. This is how I would finish my apartment if it were up to me. We got a "suite" - an apartment with a kitchenette and a balcony that has a stunning view of the Alps. It was pleasantly spacious for the three of us, as opposed to a hotel room we normally book which then feels cramped. Here we had no problem whatsoever to put our big open suitcases on the floor and they still weren't in the way. And the price was the same as for a room elsewhere, that is why we chose this hotel. Also, the location very close to the city centre was our top reason to choose this hotel. I personally don't like hotel carpets as they are next to impossible to keep clean and free from allergens; here you have clean, new vinyl wooden-like flooring. This hotel apartment was the nicest I have stayed in in my 50 years of life. (I also appreciated the mosquito screens in the windows so you can open the windows without risking any insects flying in.). I fully recommend booking the breakfasts buffet too as you will be empowered for the day and can have lunch or dinner later in the town or so.

We had the perfect weather. Sunny but not hot. I suppose 95 % of the time of the year the following would NOT be an issue, but should there be a heatwave, it would probably be uncomfortable a bit that there is no AC. (For wintertime there are heaters.) On the other hand, the silence thanks to the lack of the AC, and the clean air outside the windows are marvellous.

One of the most comfortable hotels of our trip, we appreciated the family run approach and attention to detail. Minor improvements would have made it even better. We did not use the garden because it had many personal items there, presumably from the owners, and I did not find out they offer massage until a small sign drew my attention to it during check-out. Each morning it took longer than I would have liked to get the coffee. The breakfast was excellent. Lastly, we were there during a heat wave and kept the windows open with a fan going. Unfortunately a family next to us had a screaming fight late at night and we had to choose between listening to them or shutting the windows and becoming very hot.

The place is clean and the staff is responsive and friendly. We loved the breakfast and was very happy with the parking space. The location is also great.

There was no air conditioning in the room and the ventilators didn't manage to cool the room. There's a smell of old furniture and carpets around the building. The extra cover in the closet smells old so I used only a sheet to cover myself. The toilet was dirty in the room when we arrived but they clean it quickly. There were lots of ants on the breakfast buffet, it didn't bother us but it wasn't great seeing them. For the price paid, I think it can be better.

Our family stayed in this lovely hotel for 4 nights, we really enjoy it, breakfast is very good, girl in the kitchen who always greeted us in the morning and prepared fresh scrambled eggs for us, reception lady is very friendly, tram/bus station is closely by to city centre or main train station, walking distance to old town. I quite enjoy viewing the remote mountain while having my breakfast in the morning, the area is quiet and nice, recommend for staying with your family. Thank you for your service

no air-conditioning in hot weather.

Excellent location in a very quiet area and at the same time close to the city center even by feet. Very friendly hosts. Incredible clean, cleaning every day, sometimes even twice:). Authentic atmosphere, very nice library and dining room. Magnificent view of the mountains. There is a kettle in the room. Private parking is free. The room has bathrobes, slippers, and a set of toiletries.

Quite a modest and monotonous breakfast, no hot or cooked dishes at all. After all, the room is not cheap and for that kind of money it would be possible to feed guests better.