Very Clean , friendly staff , specially Mr. Zikrul in main restaurant very good man with excellent service And Mr. Busuni pastry chef he made my wife birthday cake was so delicious and Mr. Pradeep he is the special chef for making ur delicious egg every morning he have very special smile and perfect attitude. I love all the staff in food and beverage and room service and lifeguards , my respect to the HR MANAGER AND GENERAL MANAGER for managing this property in proper way . Inshallah we will be back soon

They allowed one day use for schools , kids playing in the water park and pool and they are so noisy.

The hotel premises were clean and tidy. The staff were very courteous and welcoming. Quick response from house keeping staff whenever we needed anything. The kids enjoyed the slides and pool very much. Special shout out to the lifeguards who were very sweet especially Mr. Ali. The superior rooms were very spacious and comfortable.

The kids slide pool and the pool next to it were not heated, so the water was freezing cold. The steam room was not functional.

Big comfy rooms, nice and clean, nice decoration and colors. Sea view is available for those who love the sea.

I stayed in a room connected to another by a door in the middle. The noise easily passed through, making it feel like there was no barrier at all. I could clearly hear conversations from the other room, and it can get quite noisy, especially with kids next door. Getting from the car park to the lobby involves walking uphill. After checking in, it took at least 5 minutes to reach the room, as the hotel is large and not straightforward in its layout, requiring navigation through several corridors. When leaving the next day, we got lost trying to find the exit on the ground floor. We later realized the exit is on higher levels, as the hotel is built on a slight hill.

The experience was wonderful especially with the water games where the kids had a lot of fun. We also liked the anniversary cake which made our celebration more special . The room was clean but the sizes of the twin beds were abit smaller to what expected . The staff were helpful and ready to assist . Special thank you for Mr. Sultan at the reception and Mr.Ishaq in the Zafran restaurant . The buffet was nice and have nice varieties of food.

The water games and the gym

Loved the property, very well maintained . Kids were happy to play in the water slides, play area. The premises are very safe which gave us peace of mind. Breakfast was very good. The staff was kind, courteous and very helpful. We loved our room, spacious beach facing. Access to the beach was a plus point.

We had visited the hotel from Dec 29th till 1st of Jan. I wish the swimming pools were heated, especially the kids pool and the water slide pool. The water was very cold.

Location, food, lobby, meeting rooms and friendly staff

I book one room for me and my wife however there was few things I did not like it; first gave to me 1 room entry card and when I reached to the room I found the card is not activated, I found in the room only one tooth brush, one in-room chose (slipper)and no hairdryer, I also found the bathroom curtain is not working and the water kettle is not cleaned. last but it could be not related to Hotel business; the hotel beach is very dirty after late heavy raining which I believe one work is enough to clean. I believe such excellent infrastructure hotel should take care of such small things

The check in experience, the room and the view from the room were very nice. We had a sea view room which was very nice. The staff is very well groomed and takes good care of the guests. The swimming pool is very good. They have some water slides which the adults as well as the kids enjoyed a lot.

The food was not up to the mark. We had the dinner as well as the breakfast in the hotel. The variety was very limited in the dinner and even the taste wasn't good. The breakfast was better. However, the choices for vegetarians were limited. There is no Valet parking in the hotel.

We had an excellent stay! Right from the rooms to the service, everything was amazing! We stayed for the weekend. They even gave us a couple of complimentary cakes for my wife's b'day. Shout out to Zavi at the main desk, Hussain and Ratan in the house keeping, Zikrul, Riya and Poonam in the restaurant, for going above and beyond with their exceptional service. Buffet spread was fantastic with lots of varieties. Water park is also very well managed. ❤️

sea front location easy access to beach for a walk buffet option was great breakfast and dinner gym and sauna

-partially closed swimming pool -inadequate number of showers near pool ( only one available leaving long line waiting to use) -no valet parking -rusty furniture in need for renovation -useless TV channels -amenities and toiletries are scarcely dispersed and must call desk to bring glass cups - no actual lounge is available as advertised for Suites just a plate of fruits - NESPRESSO machine in desperate need for upgrade or service ( capsules are if the cheapest kind!!) - extremely expensive rate

Quiteness, Room & Room facility, cleaness of the room and hotel as a whole. I liked the sea view and being close to the beach. Resturant facility was also satisfactory.

The way to the hotel is a bit suffers some traffic especially afternoon and evining time. Room furniture is clean but little bit old and may need replacement. Also, breakfast need to consider more varaities for the hot dishes. Coffee & tea were cold where the need to be surved hot.