Breakfast was hot and good. Room was clean , bed was comfy. No noise from the hall, highway sounds of course. Easy access from the highway. Parking plentiful.

The response to our report to front desk about the running toilet. Day we arrived and again the next day. When we left it was still running. What a waste of many gallons of water. We had to close the bathroom door at night so the sound would not keep us awake. Very annoying! So unnecessary! If we had a screwdriver we would have fixed the problem ourselves. Not that difficult.

My friend and I just came up to Duluth for a little leaf peeping and relaxation. The hotel was a little ways from everything but the price was good so we opted for price. We were very happy with our stay, the room was great, the beds were comfortable, the breakfast was exceptional!! And...the staff was great!! So friendly and helpful. We will definitely stay with you there again!!

Not so much dislike, you are just a ways from the action of Duluth. But the drive was not bad.

Beds were comfortable and clean and soft. Room and bathroom were clean. Soaps provided were good quality. I had trouble with the tub filling with water taking my shower but I may have not flipped the tub/shower switch correctly. Average hotel breakfast. Powdered eggs. Undercooked potatoes. Sausage and waffles good. There were cereal choices yogurt and fruit. Good coffee.

The price. Paid $100 more that what the room / experience was worth. Positive experience besides the cost of the room.

The location is perfect, easy on and off the highway and close to downtown shopping area. The hotel Is clean, staff is friendly and the check in/out process is so quick using the links they text you after reserving the room. The discount tickets for the aquarium was a bonus! I will stay at this hotel for every trip to Duluth. Very happy with Comfort Inn West.

All my expectations were met. Nothing to complain about.

Location was good and close to a lot of sites and activities, there were a lot of good options for breakfast, and it was very clean all over the hotel (rooms and common areas).

The times for breakfast and pool hours were confusing. We were told by staff that something would be open at certain times, but online or posted on doors said something different.

Clean and comfortable, including a nice breakfast.

I don’t like their advance online check-in process. There’s no good reason for me to upload my drivers license to the internet. Thin walls meant it was pretty noisy when people were talking in the hallway or next room, but my white noise app took care of that.

Pool area was the best!

The ceiling in the bathroom was horrible! Breakfast time was too short, I was not expecting it to be 9 as all the other places I have stayed its 10. I wasn't feeling great and got scraps as they were cleaning up.

Breakfast and staff who helped with breakfast

Less contact from hotel we were called twice, texted 5 times and 6 emails ALL to confirm our reservation was VERY annoying to staff at desk they said they have a company contact us but yet the hotel called. They stated they wanted to be sure we were coming, how frustrating If this is how consumer is treated we will not stay there again!

The facilities were very nice and there was attention to detail that I appreciated such as a make up mirror in the bathroom. The breakfast in the morning was pretty good. It had a waffle maker scrambled eggs sausage and good bagels and pastries.

The only thing I didn't like was the blow dryer. It was the kind attached to the wall. I think they could upgrade that to a better one separate from the wall.

The property was well-kept and very clean. The rooms were quiet. The pool area was very well maintained for how busy it was. The breakfast was nice, with lots of variety. The fresh-baked cookies at the entrance was also a lovely touch!

The television channels changed and didn’t match the guide at all. I’m not sure if it was because the hotel lost internet. But it was inconvenient.