Everything about this hotel and its staff was wonderful. We really had a nice stay, comfortable, clean, friendly and relaxing. We have booked in several other fine hotels in Easton, Maryland, and have found this hotel to be the best of all the others we have stayed in. We will book here every time we come down now that we have found it so perfect for our family. What a pleasant surprise for us.

There was nothing that we found exception with. The staff was really nice and helped our family with special needs and that made everything work out for us in a spectacularly successful way during our visit. They were all considerate and warm. We were delighted.

Looked recently renovated. Comfortable beds. Bathroom had an attractive stylish tile design.

Older furniture in the suite. There was a notice in the room addressing it as a work in progress. Room was referred to as a queen- actually two double beds. When leaving found a bug on one of the beds. Place it in a plastic bag and gave it to front desk clerk at checkout. Desk clerk said it looked like a tick (may be too cold for ticks in December). We left it at that. Breakfast was ok. Self-serve food ran out (9am) and staff took their time to replenish. Waited for breakfast potatoes- took 15-20 minutes. Waited with several others for scramble eggs- gave up after 30 minutes. As we were leaving, staff brought a small portion that was taken immediately by one guest who just arrived to eat. It's a comfotable Best Western plus property not a 5-star hotel.

The hotel was clean and the staff was very friendly..the breakfast area was well stocked and clean the breakfast staff was friendly and helpful.. Brandon was very friendly and helpful before we arrived I had communication with him and he made sure my room was ready and answered my questions..I would recommend this hotel to everyone.. again thank you Brandon and Brent for your wonderful hospitality..

No complain

Liked having a suite as a room with separate sitting area, fridge and microwave. Indoor pool and hot tub along with fitness center was great. Both very clean. Good room for a good price. Quiet even with a full hotel. Staff very nice and friendly. Nice to be able to close bedroom off from the rest of the room for those sleeping in. Liked the complementary water bottles.

Breakfast was so so, sheets and pillows very stiff, scratchy, and uncomfortable. Would like a bit more comfort when in bed. Hotel ran low on towels during the stay.

Hotel staff was extremely friendly and greeted us promptly and efficiently when we arrived. They recommended local seafood restaurants. Our room was upgraded because they needed a handicapped accessible room for another patron. The suite was huge, clean, quiet and exceeded our original expectations.

The only "knock" on the hotel was a 20 minute late arrival of the breakfast staff on our date of departure. The breakfast area was advertised as opening at 6:00am. The lone staff person showed up 20 minutes late and we were on a tight schedule and couldn't stay while she prepared the breakfast food. It impacted -4- patrons. So we had to stop for breakfast at a different location. Even the coffee was from the previous day. This was the only disappointing feature of the hotel.

The reception staff was very helpful, courteous, and friendly and breakfast is much nicer than I expected. All in all a top pick worth a 25 mile drive out of my way to get there. The stay convinced me of Best Western as a trustworthy brand for a restful night and repeat stay in the future.

My room happened to be a corner suite, so I could hear the traffic going up Route 50 during the night and early morning hours. Recommend a room further down the hall if you need absolute quiet.

The hotel was just amazing. It was an ideal location for what we were traveling for. The staff was friendly, the rooms were clean and the hotel was very comfortable. It was a quit stay and I really liked it.

There is nothing that we didn't like. We had zero complaints and everything was perfect for us. We are really content with everything

I liked that the hotel had a great breakfast, clean room, and everything I needed for a comfortable stay. I went to this property for a special event. It was located about 10 minutes from the event, so it was conveniently located.

This was NO fault of the hotel itself. Unfortunately after getting ready, I called an Uber or Lyft and neither were available on New Year's Eve. Also the local cab companies weren't available either. I ended up getting a ride from another hotel guest who gave me a ride. It was unfortunate, but this is again no fault of the hotel. I will say a positive was the front desk clerk, who did everything she could think of to find a ride for me. It was very kind of her and she went above and beyond to help a guest.

Breakfast was great

facility is getting run down a little from the last renovation could use a face lift to ward off guests who would damage property you know the whole broken window theory. Our air conditioning kept shutting off all night couldn't sleep longer than an hour. Staff had no extra pillows and wouldn't look for any.

Breakfast was good and plenty of options, lobby was nice, complimentary water and news paper. A lot of nice touches!

I paid about $50 extra after checking rates and reading reviews of other hotels in the area. I felt my room could have been a little cleaner. The clean remote had sticky food residue. I wiped down a wall with food residue. It made me wonder what else did not get thoroughly cleaned. Room was a little dark.