1,615 reviews
From
$11511 Rue Des Bas Trevois, Troyes, 10004, AUBE, France
1,615 reviews
1/118
Free wifi
Room service
Air conditioning
Bar
Terrace
24-hour front desk
Non-smoking rooms
Elevator
Welcome to Mercure Troyes Centre, a delightful 4-star hotel located in the heart of Troyes, France. With its prime location just 0.6mi away from the city center, you'll find yourself immersed in the charming atmosphere of this historical city.
Upon arrival, you'll be greeted by our friendly 24-hour front desk staff, ready to assist you with any queries or needs. The hotel offers a range of amenities to ensure a comfortable stay, including free Wifi, air conditioning, and private parking (extra charges apply).
After a day of exploring the city, guests can retreat to their non-smoking rooms, complete with a private bathroom, bathtub, and free toiletries. For those who prefer to unwind with a drink, our bar is the perfect spot to enjoy a refreshing beverage or indulge in room service.
With rave reviews from 1615 satisfied guests, Mercure Troyes Centre offers a memorable stay for travelers seeking convenience, comfort, and quality in the heart of Troyes. Prices start from $115, making it an affordable choice for your stay in this picturesque city.
For travelers looking to bring along their furry friends, Mercure Troyes Centre is a pet-friendly hotel. Just let us know in advance and we'll be happy to accommodate your pets (charges may apply).
When it comes to payment, we accept cash as well as various credit card options. Whether you prefer Diners Club, Mastercard, American Express, or Visa, you can rest assured that we have the flexibility to accommodate your preferred payment method.
Our hotel offers a variety of room types to suit different needs. For those seeking a bit of luxury, our Junior Suites are spacious and elegant, with a size of 431 sqft. These suites can comfortably accommodate 2 adults and 2 children with a double bed and a sofa bed. If you're traveling as a couple or with a child, our Classic Double Room or Classic Twin Room are excellent choices. With a size of 269 sqft, these rooms provide a cozy and comfortable atmosphere, complete with either a double bed or twin beds.
At Mercure Troyes Centre, we strive to provide our guests with convenience, comfort, and quality. From our pet-friendly policy to our flexible payment options and variety of room choices, we aim to make your stay in the heart of Troyes as enjoyable as possible. Book your stay with us today and experience our exceptional hospitality.
Closest airports
Châlons Vatry Airport
33.8miFree wifi
Room service
Air conditioning
Bar
Terrace
24-hour front desk
Non-smoking rooms
Elevator
Free toiletries
Bathtub
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Classica
1 Double Bed
270 sqft
Private Bathroom
Flat-screen TV
Air conditioning
Free toiletries
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More details
Experience luxury and comfort in our Classic Double Room, boasting a spacious 269 sqft area, a plush double bed, and a private bathroom. Unwind with a variety of top-notch amenities including a flat-screen TV, air conditioning, and free toiletries. Perfect for couples or small families seeking a memorable stay.
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Classic, 2 Twin Beds
2 Twin Beds
270 sqft
Bathtub
Flat-screen TV
Air conditioning
Free toiletries
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Experience the utmost comfort and relaxation in our Classic Twin Room, featuring two cozy twin beds and a spacious 269 sqft of living space. Unwind in the bathtub, enjoy your favorite shows on the flat-screen TV, and stay refreshed with our complimentary toiletries.
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Junior Suite
1 Double Bed
1 Sofa Bed
430 sqft
Private Bathroom
Bathtub
Minibar
Coffee machine
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Junior Suite Standard
Privilege, Double
1 Double Bed
55 sqft
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x3
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Privilege Room with 1 double bed is 54 square feet and includes a double bed 131-150 width.
Suite Executive
1 King Size Bed
x8
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Suite Executive King Bed
Standard Room
1 Double Bed
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x6
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Room Standard
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Classic
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x6
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Room Classic
Dormitory Standard
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Bed In Dormitory Standard
8.7
1,615 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
Sophie
10
July 2024
The hotel is stunning, contemporary with a homely edge, neutral throughout and a considered design aesthetic. Rooms are big, bathrooms are brand new, feels luxurious - we were extremely impressed. Nuxe shampoo and soaps in your bathroom are a lovely touch. Staff are helpful and friendly and the chap on the champagne bar is brilliant! Very quick walk to the centre of town from the hotel. We did the paid parking and highly recommend especially if you want to leave luggage in the car for ease of conscience. We cannot recommend this hotel enough and we wished we stayed longer than 1 night!
No negatives at all!
Michael
10
July 2024
Central location with secure underground parking for our motorcycles. The hotel looks like it's been recently refurbished and is of a very high standard. The room was huge and the bathroom was a decent size. The bar area was in the lobby and had access to a fantastic courtyard. There was an adjoining steak house that gave a 10% discount to Secure residents which was a bonus as the food was amazing. Breakfast in the morning was of a good selection and very tasty.
The shower head had a tendency to slip and twist round meaning that it was easier to hold the shower. Minor inconvenience in an otherwise lovely hotel.
R&i
10
June 2024
One of the best hotels in the chain. It is very close to the old center. The room is very spacious, elegant and clean, we had a little upgrade. Comfortable bed and a huge dressing. The bathroom had both a bathtub and a cabin, with my favorite Nuxe quality products and a Nespresso coffee machine. They also have bathrobes and slippers, although I didn't use them because the room was carpeted, I appreciated the attention to detail. They don't have a restaurant, but next to the hotel is a grillhouse with excellent steaks. I think Laura, from what I remember, from the reception, was very kind and helpful. A place where I will definitely return!
Nothing!
Graham
8.2
October 2024
Breakfast was excellent - amazing choice on offer ! Rooms were lovely and hotel was within easy walk for restaurants and the old town.
The shower floor was very slippery after use and my wife nearly took a severe fall but caught the handrail in time. You had to check in first before you could park your car in the underground car park (access via room card). No issue except the local council have closed off the access road beside the hotel so you have to park in 'no-parking' zone to check in !! Not the hotel's fault but not ideal.
Helen
8.2
May 2024
The rooms have recently been refurbished top a high standard. We had a large room with a big bed and lovely bathroom. The secure underground car park is a big plus.
The refurbished rooms no longer have a fridge as standard, we would have had to have upgraded to get a fridge. When you're on a journey which is going to take days it's always good to have a fridge in your room and we were disappointed to find this was no longer the case. The second point is that yes the hotel is pet friendly, but not as pet friendly as it used to be. When we first started visiting this hotel dogs got a little goodie bag when they arrived, and there were dog bowls in the room and signs to hang off the door showing that a dog was in the room. That's no longer the case, and it seems that dogs are accepted rather than welcomed, a subtle difference.
Helen
8.2
December 2023
Really welcoming and friendly staff. Good choice at breakfast including very fresh fruit. New hotel so everything is modern and works plus the room was a good size and was well appointed. Plenty of room for us and our quite large dog. Decor throughout is international nato standard but perfectly comfortable. Temperature regulation was easy so not over hot as many hotels are. Short walk into the centre of town for restaurants etc. Good secure parking which wasn’t too cramped so could park our long estate relatively easily.
Can’t really think of anything.
Matthieu
10
January 2025
We requested a crib, and the staff thoughtfully added a baby bathtub to the bathroom, which was incredibly helpful and much appreciated! The team was kind, responsive, and fluent in English. The city center is just a short 10-minute walk and is mostly kid-friendly, making it very convenient.
Some electrical outlets in the room weren’t functional, and the shower wall panels didn’t fully contain water, causing it to spill onto the floor.
Peter
9.1
October 2023
The hotel is brand new, very stylish and well finished. Let's see how it will age Location is perfect , just a 10 minutes pleasant walk to the city centre. Parking is shared with the Ibis with direct access to the hotel. Very well indicated when arriving by car
Breakfast is very generous, fresh and well assorted, 3 minor remarks: No fresh vegetables like tomato or cucumber The display of the items looks chaotic Nespresso for breakfast is not luxury, a well made cup of coffee is more "savoir faire"
Liz
9.1
August 2024
Breakfast was great, really good quality, bed was very comfy, lovely spacious room and really liked the decoration. Great central location and parking was very secure. All the staff were friendly and great
The rainfall shower didn’t work very well, it was limescaley. The shower door was only halfway across the shower, I used the handheld shower and am very short-sighted so the water went everywhere! I’ve never used a shower that wasn’t enclosed by a curtain or cubicle before
Jenny
10
July 2024
We had a booking for a family of 9. We had 5 rooms and they were all next to each other and all 5 rooms were immaculately clean, very comfortable and had everything we needed. The staff were able to speak to us in English; which is a bonus as our French was poor. Staff were very accommodating and went above and beyond our expectations.
There was not anything that any of us could say needed improvements. The stay was amazing. Nothing to change or suggest for improvements.
Attractions
Troyes
0.3miNigloland
26.1miAttractions
Troyes
0.3miNigloland
26.1miAirports
Châlons Vatry Airport
33.8miFree wifi
Room service
Air conditioning
Bar
Terrace
24-hour front desk
Non-smoking rooms
Elevator
Free toiletries
Bathtub
Bathroom
Bathrobe
Bathtub
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Bedroom
Walk-in closet
Business Facilities
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Dry cleaning
Laundry
Common Areas
Shared lounge/TV area
Food & Drink
Bar
Breakfast in the room
Minibar
Special diet meals (on request)
Food & drink safety
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Express check-in/out
Invoice provided
General
Air conditioning
Carpeted
Elevator
Facilities for disabled guests
Family rooms
Heating
Laptop size safe
Non-smoking rooms
Pet Friendly
Room service
Smoke-free property
Internet
Free wifi
Kitchen
Coffee machine
Electric kettle
Living Area
Desk
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
iPod dock
Radio
Satellite channels
Telephone
TV
Outdoors
Terrace
Parking
Parking On Site
Private Parking
Physical distancing
Cashless payment available
Contactless check-in/out
Safety & security
Safe
Services
Wake-up service
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are allowed on request. Charges may apply.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Private parking is available on site (reservation is needed) and costs EUR 12 per day.
Child policies
Children of all ages are welcome.
Children 12 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
American Express,
Diners Club,
Mastercard,
Visa,
Cash only
This property accepts cash.
Does Mercure Troyes Centre allow guests to stay with pets?
Yes, you can stay with your pet at Mercure Troyes Centre. Please note that pets are allowed on request and additional charges may apply.
What are the check-in and check-out times at Mercure Troyes Centre?
Planning to stay at Mercure Troyes Centre? Kindly note that you can check in after 03:00 PM and before 12:00 PM is when you'll need to check out.
Is there parking at Mercure Troyes Centre?
Yes, the Mercure Troyes Centre hotel does offer parking facilities. Guests can park their vehicles on site in a private parking area. However, it is important to note that parking reservation is required beforehand. Additionally, there is a fee of €12 per day for using the parking facility.
What's the nightly rate at Mercure Troyes Centre?
For Mercure Troyes Centre, room prices kick off at $115. Remember, prices can fluctuate depending on room type and availability dates. Input your dates for definitive prices.
Which room categories can I book at Mercure Troyes Centre?
At the Mercure Troyes Centre hotel, guests have a few room options to choose from. The Junior Suite is a spacious suite with a size of 431 sqft, suitable for 2 adults and 2 children. Smoking is not allowed in this room, and it features a double bed and a sofa bed. The Classic Double Room and Classic Twin Room both have a size of 269 sqft and accommodate 2 adults and 1 child. Smoking is also not allowed in these rooms, with the Classic Double Room featuring a double bed and the Classic Twin Room offering 2 twin beds.
Where can guests find entertainment in Mercure Troyes Centre?
Fitness center, 24-hour front desk, Business center, Meeting facilities
Guests at Mercure Troyes Centre hotel can spend their time enjoying various leisure amenities. The hotel features a bar where guests can relax and socialize while enjoying a drink. Additionally, the hotel offers a fitness center where guests can exercise and stay active during their stay.
For guests who need to work or hold business meetings, the hotel provides a 24-hour front desk and a business center. The business center offers facilities for meetings and conferences, allowing guests to conduct their business efficiently.
Overall, guests at Mercure Troyes Centre hotel have the option to indulge in leisure activities such as visiting the bar or working out in the fitness center. The hotel also caters to the needs of business travelers with its 24-hour front desk and business center facilities.
Which payment methods are supported by Mercure Troyes Centre?
Mercure Troyes Centre accepts cash as a payment method, along with Diners Club, Mastercard, American Express, and Visa.
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