Location is perfect. Right in the centre of town. Check in staff - Carlos and Aline - were so helpful with recommendations and information on things to do nearby. Rooms are very comfortable and clean. Complimentary tea and coffee in the morning, refillable water bottles and ice bags are all nice extras. Would definitely recommend.

Nothing

I loved the free coffee downstairs in the mornings and water filling stations on each floor. A clever and eco-friendly way to supply these things to guests. Who needs the (possibly) dirty coffee makers in each room anymore? And I liked not being upsold for extra bottled water in my room like most hotels. They also have a cool feature where you place your room card into a special switch in the room as a way to save energy costs. I didn't use the gym but it looked comparable to most hotel gyms (and had windows). Hotel location is perfect for walking to many great restaurants and shops, drugstores etc. It's a little further walk to the mansions so we drove there instead. Even though our room didn't face the water, each floor has a lounge with chairs that face the water so you can hang out there if you want. Staff was super nice and helpful.

These are not negatives per se...just realities of boutique hotels. If you like the boutique experience (we do) then you will be OK with these trade-offs. For instance, there are very few drawers and hanging spaces in the room. This allowed the room to have a clean and modern look and feel. It didn't bother us, but you might have to adjust if you have a lot of stuff or are staying for a long time. We stayed for 3 nights but we are used to packing light. No refrigerators or microwaves in the room (typical for boutique hotels). The hotel is modern so if you want a New England experience (i.e. older inn etc.) then this will definitely not be it. FYI parking is an extra charge and valet only...which was fine with us.

Location - it's what you pay for with this place. We did love the look of the hotel overall. The room had blackout blinds which was nice so when we went back to take a break or at the end of the night since our window overlooked the wharf and the restaurant we just closed them and it was dark and quiet. Staff was friendly, and the room was cleaned daily, the girls on our floor were very nice as well.

Parking - we had to valet blocks away due to the boat show and there was no compensation which would have been nice, even if it was just a discount for the parking ($45 a DAY) The bar/restaurant options were a very 'fancy' Italian and not any of the normal stuff that would be good for a hotel restaurant, not even a normal wine by the glass selection so we didn't even bother, and I'm a foodie but nothing appealed to me whatsoever. No fridge or mini bar in our room. When we left we had to carry all our own luggage out, couldn't find a cart.

The Hammetts has a cool vibe! The location in my opinion is at a great central point to most everything in Newport. I liked the lounge areas. They are sprinkled about the property both inside with large windows ( even on the upper floors with good views) as well as outside with views of the water /marina. Good spots for conversation, work or enjoying the views. Complimentary coffee/tea in the morning located in the lobby lounge. Several options for breakfast were within walking distance. The valet/parking was both very easy and very convenient! The thanks ability to get ones car at any time to come and go as needed was a bonus.

Daily parking fees of $45 per day seem too high

Location was perfect. We were able to walk to all of our attractions. Industrial style was cool, huge windows in room and sitting areas were great.

The bar restaurant that looks like it is on premise, is actually NOT! We could not take our drink from outside bar restaurant back to our room nor could we sit on deck and enjoy the view with a nice scotch. I think the pics of this location are deceptive. Room was simple and a bit tight, but clean and nice. No closet!

The staff was excellent. Warm and helpful. The front desk manager gave us an upgraded room free of charge. That never happens to us! The hotel is right in the center of Newport and you can walk to everything which is convenient. The room and the whole hotel was nicely decorated and spacious.

There's no bar or restaurant onsite. Although there is one on the other side of the hotel it runs independent from the hotel so you can't bring drinks up to your room or order any room service. This would've been an extra bonus.

Kind honest and happy staff the only reason for comfort poor score was the bed was way to soft for me.you will less amenities because of the type of Hotel it is bit i will tell you you will be so happy there!

The bed way to soft and maybe older and the shower pressure was like a drip...but it was all worth the stay with those kind staff!

It was centrally located. It was extremely clean. The lobby areas were beautiful. It was also near the water.

I didn’t like the fact that there was no safe in the room. There was no closet for our clothes and very little storage for anything. There was only five hangers for us to hang up our clothes. The room was small, but I knew that before hand .there was no place in the hotel to get anything to eat.

It’s a really handsome hotel with beautiful interior design. The details of beds, linens, bath products, etc. were all fantastic. In the middle of the night we realized our AC wasn’t working (or I couldn’t get it to work) and without hesitation I was offered another room and I moved. The staff there was friendly and very helpful. Lastly, the process of getting the car from the valet (QR code) is brilliant.

The hotel is so expensive and the parking price is too high, especially since there’s not many (bus?!) ways to get there without a car. It’s a bummer when you have the added cost of very expensive parking.