Clean rooms, good location. Hotel has available parking for additional fee. Overall, price meets the quality you get.

No air con, so it was very hot in the room during the day. Breakfast was a bit dissapointing - lack of options, not very delicious. Also, no kettle in the room, which is sad because after long hike it would be nice to have some tea in the room. But the most disturbing thing is hotel requests to rate the hotel 9 or more. Othervise, there is request not to rate hotel at all in order not no lose good rating. I believe it's not nice behaviour and every guest should rate hotel in a way they believe hotel was worth.

Room was modern and comfortable, only downside was that it was quite small but that was I guess understandable due to the price.

Breakfast was review as exceptional on booking.com and I have no clue where did people get it from. We came in the middle of the breakfast time both days and many of the kinds of food where missing or had last pieces, very little of them were reffiled by the staff. Even the kinds of food that were offered were really basic and we were really dissapointed by this.

The location is an excellent, close to the bus, rail station and the town centre. The room was nice and clean, the room facilities very good, the bathroom nice, just need a little bit more attention to details with cleanliness/ a shower enclosure/ but nicely done next morning. The breakfast fresh, tasty, good selection and the restaurant a nice and clean.

The biggest "N0" , the hig and steep entrance stairs and no barrier-free access. So difficult for women to enter or exit with a heavy luggage. We have been accommodate on the 8.th floor, it was too hot, no fan provided. I have asked by email via booking form to book a taxi on the airport, I also asked at the check-in, I reminded in the evening and I found in the leaving morning the booking was not done. Luckily sorted after my checkup in time.

We loved this hotel. I am not a 5* person so 3* is my usual level. I would say that Hotel Satel is 3* PLUS. The location is perfect - a few minutes walk from the town centre, the excellent railway station, the bus station and Kaufland and Billa supermarkets. Our room was not huge but large enough for the two of us. Beds are extremely comfortable, bathroom and separate WC, very good. We loved the balcony with its views, despite the -0 temperature. The staff are simply wonderful - receprion, dining room, cleaners. Thank you to them all. I won't be specific but reception arranged something for me, as a 75 year old, that I was especially grateful for. Poprad is a lovely town/city. I have been in warmer weather but, for me, winter, with snow, is when the town really comes alive. We had a wonderful few days and Hotel Satel will be my choice whenever I return - it is fabulous.

A kettle in the room would have been nice but coffee with the included breakfast was excellent and only a short elevator ride awaay.

"I had an excellent stay at Hotel Satel in Poprad. The newly renovated bathroom was a standout feature—modern, clean, and beautifully designed. The hotel’s laundry services were top-notch, especially for a three-star hotel, providing convenience and efficiency during my stay. The view from the west side of the top floor was incredible, especially at night when the city lights added to the atmosphere. Claudia at the reception desk was a huge help with everything I needed, ensuring my stay was smooth and enjoyable. I will definitely be returning to this hotel whether for work or leisure when staying in the heart of Poprad."

For the price i paid i had no complaints that disrupted my experience

The building is the old Soviet style. The hotel looks like the time has stopped at the 80’s. It’s a very nice and clean hotel though. It’s located ideally half way between the center and the train station. About 5 minutes walk to the station, and about 3 minutes to the center. The rooms are clean and nice. It’s a little bit noisy sometimes from outside of the hotel. The staff are friendly and helpful. Good value for the location, and breakfast is included.

The strict check in/out times. They have no flexibility at all. I had to check in at 3 PM, and I tried to ask them to let me in earlier. They didn’t let me. Also, the checkout time is at 10 AM. That is really very early! Again, no flexibility here. They said that the cleaning staff come at that time. Additionally, the breakfast is until 10 AM. Also, very early! Not excellent, but still good breakfast. Otherwise, the hotel is very good.

I chose the Satel hotel not by accident - great location - close to the railway station, airport and all the attractions of the High Tatras. Ample parking for cars (paid), great service and welcome at the reception (language, English, German, Polish and Slovak). The check-in process itself (parking fees and city tax) was quick and hassle-free. The rooms are spacious and you can choose between renovated bathrooms (a more expensive stay) and a cheaper one before renovation (my room). Before the renovation, I can't say anything bad - everything worked and was ok. The rooms were cleaned every day - the rooms were very clean. Beds very comfortable and I had a great sleep. I had breakfast included in the price - a great thing, because the buffet was super stocked - ground coffee from the coffee machine (real coffee), a huge selection of dishes for breakfast - everyone will find something for themselves. Modern elevators move quickly and without any problems, despite the 8 floors, running. I will remember my stay at the SATEL Hotel for a long time - it was nice and hospitable - the service was full of professionalism and kindness - I heartily recommend it to everyone hesitating over the choice. Hotel Satel is a very good and very convenient choice for visiting Poprad and the surrounding area, as well as for lovers of the High Tatras. I am delighted and will definitely come back to the Satel Hotel.

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Excellent location, near the city center and train station, 15 minutes drive from the airport. Rooms with a balcony with a view of the Tatras mountains. Good breakfast included. Spacious rooms and corridors with large seating lounge beside the reception including coffee machine Luggage room available.

The only thing I didn't like was that there are only stairs leading to the reception. Unfortunately, there is no access for strollers and wheelchairs. There was also no kettle (coffee or tea) in the room, but we got one after we requested it.

Service is very friendly. The room was new, big enough and clean. The bathroom is old, but very cute, and clean. It has reminded me of my childhood in 90th :) I love soviet time buildings. Speasous corridors and foyer. Breakfast was nice. The location is good. A few min to the train/bus station and station.

It was a bit noisy from the street in front of our window. Some people had parties a few evenings in a row. It would be nice to have a kettle.

Really enjoyed Hotel SATEL. I booked it last minute, as I decided to prolong my stay in the High Tatras. Being less than 20 minutes from Stary Smokovec, it was perfect value stay, avoiding the excessive prices in the mountain villages. The room was clean and quiet with a brand new bathroom. In the morning, the breakfast was mostly gone by the time I got there (9:30, with the breakfast finishing at 10) but the staff were extremely friendly and made some fresh eggs to order.

Only change I would make is adding a holder for the shower head. It's a minor detail, but makes showering significantly more enjoyable.