I felt very comfortable and safe as I was traveling by myself. The outside lighting at night was good. The rooms were clean and comfortable. I like the toiletry choice as I use Dove products at home. Everything was very clean and everyone was welcoming. Noise level was, well nice and quiet. Breakfast was good and social hour was kind of nice too. I will be back for sure. Oh decor was neutral. No dark or drab colors and everything seemed to be thought out nicely. Fitness center looked well equipped, the laundry room was clean, conference rooms were spacious. Check in out was easy and staff was always helpful.

I really can't think of anything that disappointed me or that I needed and didn't have. Hmmm, maybe the mattress could have been a little better. I guess it was springy or needed a topper or a Casper mattress 🤔. It felt thin. Not what I'm use to but i did sleep well. It was clean and crisp.

Our stay was absolutely amazing!! Right when we walked in, our jaws dropped when we saw the fireplace in the modern lobby. When we walked into our room, my husband was grinning ear to ear (he had to work remotely for 2 days during our stay, and was relieved to have such a nice set up!) Everything was clean, modern, fresh, and comfortable. And the BREAKFAST! Chicken and waffles, a breakfast taco bar, biscuits and gravy, real bacon, waffles — we leaped out of bed every morning to get that breakfast.

The only problem we ran into was that the pool definitely was NOT renovated and was pretty rough. It is enclosed, but the windows are open so it’s technically outdoors. The hot tub has been filled in with concrete, so there is no hot tub. The pool got the job done for my kids, but I wouldn’t hype up the pool or stay JUST for the pool. Hopefully they’ll renovate it during a second phase.

The room was awesome! We didn't have a reason to use the kitchen but we could have made us a really good meal in it. I liked that the bathroom sink and toilet are in separate rooms. Breakfast was so good! Full, hot breakfast! And plenty of food! Staff was nice and very helpful! But my favorite part was the price! Also, super close to UT Tyler!

I thought the mattress was too hard but my husband thought it was great. So, I guess that would depend on how firm you like your mattress. 😊

The property was close to everything we needed but not within the heavy traffic of Tyler. Little pool area was perfect for the kids and the breakfast was a decent spread of options.

When I checked in, the lady wasn’t very inviting and when I asked questions about the incidental charge and if the pool was open, she just rolled her eyes and didn’t really answer the questions. The other staff I interacted was great and consistently welcomed us back or to have a great day if we were leaving.

location was perfect for us, price this time of year was affordable, breakfast was good,cleanliness, really like the bathroom amenities, lighting in parking area was great and felt safe.

Bed was a dipping a bit and lumpy. I didn't realize our room was next to elevator and was busy and will note that next visit not to get room near it.

The room was nice size for a studio. King sized bed comfortable. Complete kitchenette with full size fridge, dishwasher, and garbage disposal. Updated room where I actually felt comfortable taking a bath. Daily breakfast and dinner served 3 nights a week. Free laundry services. Close to place of employment.

Still doing construction and came home to someone putting a desk lamp in my room even though I placed the Do Not Disturb magnet on my door. Did bring it to the managers attention since I didn't feel that this was an 'emergency' requiring entering my room. I guess it had happened to a couple other guests. Management apologetic.

Everything was on point to the point my family and I stayed another night and the children still didn’t want to leave. The breakfast was of the chain, very good. No one watching over your shoulder or nothing. The warmed pool was greeeeeat. I loved every part of our stay.

I have no complaints

It was very clean and spacious. Receptionist Ashley was fabulous. Made us feel at home. The hotel was far away from everything so a car was needed. Loved the pool.

I felt the hotel could have had its own restaurant. It was a big hotel and was far away from eating places.

There was plenty of space for my family of seven. The kids had a room and bathroom to themselves, and my husband and I had our own room with a bathroom

We could not see our SUV since our room was at the back and faced the courtyard.

The location was perfect 4 minutes from where I needed to be

One of the staff was a bit rude in person and on the phone when I had to call back to see if something my son lost was turned in, then I’m person when I showed up she was friendly. Needs painting