This hotel did not disappoint. I reserved our room and checked us in online the day before our arrival. Each of those transactions was simple and efficient. My husband and our two teen boys enjoyed the ample size of the suite as there was plenty of room for us all. We did not try the breakfast, but we did get some of the excellent coffee. The suite was super clean upon arrival and the beds and pillows were comfortable. The room attendants were always busy keeping the rooms tidy, making beds and replacing used towels and such. I loved the room darkening shade, we slept til almost 9 a.m. not realizing what a beautiful sunny day it was until we looked outside. There was a T.V. in the bedroom and also in the sitting area with the pull-out couch. We utilized the mini-fridge in the room and it worked as expected. There was plenty of drawer space, shelves and an area to hang clothes. The hotel was very clean and the staff was more than accommodating and friendly. We visited the bar in the lobby a couple of times and the bartender was very nice, drinks were cold and refreshing. The location is within walking distance to dining and shopping and there's so much to see. Every restaurant that we tried had great food and drinks. Check-out was as simple as reserving the room. The front desk clerk asked if I'd like an emailed receipt and that worked well for me. We dropped off the room keys and were done.

Some may think the swimming pool is small, but was big enough and not overly crowded. It is indoors, heated and I think 5.5 feet is the greatest depth. Great for smaller children and keeping them close. There were so many great qualities about staying here that it didn't bother me. This is not a complaint just an observation. I think the teenagers were wishing it was bigger.

I loved the clean and spacious room! Thoughtfully laid out, the room had lots of storage that allowed me to actually unpack and not live out of my suitcase for days. Also...the BLACKOUT CURTAIN IS EVERYTHING! Even on the sunniest day, pulling that bad boy down made it seem like midnight! All my midday naps were glorious. The staff were great and helpful! Kindness wasn't on short supply. I was also within walking distance to all the fun of downtown! I'll definitely stay here again on my next trip to Herd Country.

I have no complaints. I truly enjoyed my stay!

The breakfast buffet fruit was fresh and delicious. I had yogurt, so didn't try the hot items on the buffet, but they had lots to choose from. My room was clean and was serviced while I was out the 2nd day, which was unexpected and so nice. The bar is such a nice way to end the day too-nice staff, surroundings and cold beer :) I had to park in the garage at one point and the hotel validated my ticket. This is the only hotel I will stay at when I come to visit my grandchildren, I love it here! I've been staying here at least once a year for the last 5 years.

The price is more expensive during summer months, so I delayed my stay until fall when the price went down.

I wasn't there for the breakfast as I had to leave early to return back to Elkins but upon checking in, I was greeted by a pleasant person who took very good care of me and telling me about when the room would be ready and all the information parking meals etc. She goes by Sam (Samantha) she is to be commended as to her professionalism and people skills and to her politeness .

a little more hot water into the bathroom sink shower was great

The room was spacious and comfortable. We used the pool and fitness center which were both well appointed.

A majority of the guests were in town for an annual marathon. Several requests for a shuttle to the start of the race were ignored. It was a 1.2 mile ride and would have been greatly appreciated by those of us who were unable to wake sleeping family for a ride. The shuttle van was parked in front of the hotel.

Everything. Location was perfect as we were at the arena for a wrestling tournament. Close to restaurants and grocery stores.

I would like all hotels to look at the number of registered guests and provide an appropriate number of towels and washcloths. 3 washcloths for 4 people is not appropriate. It would have been nice if breakfast was included in the price. It is available for purchase but we like having it included.

We love this hotel, and will stay there every time we are in the area. The rooms are large and comfortable. The breakfast is great. Downtown Huntington is so nice.

Nothing. I think this is the perfect place to stay. I wish we could have stayed longer.

Our experience was great, it was not our first time there

I went to the Cafe, asked for DECAF coffee Friday morning, now supposedly I got it, didn't feel any side effects I went to the Cafe on Saturday morning asked for DECAF with my breakfast, I was told by a different person, They didn't have DECAF, they didn't carry it. NOW someone is lying to me. either the girl on Friday or Saturday, If the girl on Friday gave me real coffee instead of DECAF, I think I would have felt the effects, the bad thing about this is, It could have caused heart problems, Now if the girl on Saturday was lying to me, thats just wrong. So which one is it???? also the water in the pool was freezing. LOL

Everything was clean and staff was very helpful and friendly!

Wasn’t anything I didn’t like about the property. We did have a disturbance one night and I called the front desk but they instantly sent someone to check it out.

The room was clean, close to our event and plenty of places to eat.

Not enough seating for breakfast, and they were out of plates when we got there. When they brought plates out, they were so hot you could barely hold them.