Location was great! The staff was great, especially the Manager on duty Alexander. I had an issue with billing and he was very helpful!

I didn't like the fact that I paid the day off our stay through the booking.com app. When we arrived at the hotel they also had to charge me because they didn't receive any confirmation from booking.com that I paid earlier. After several (3) phone calls to customer service asking booking.com to send the hotel a new "virtual card" number, it finally was resolved THE NEXT DAY! This should never happen , be better booking.com

Staff were friendly and helpful, the gym although small has modern machines that were all working. Often not the case in hotel gyms. They provided free water bottles and plenty of towels in the gym also.

Not so much didn't like but unexpected. The hotel restaurant was closed on Sunday evening. Maybe due to low volume of guests but it did caught me off guard.

The man who checked us in was very accommodating. We needed an early check in to get ready for a wedding, and he made sure that happened.

Breakfast was overpriced. I’m a light eater, with dietary limitations, and only wanted a bowl of oatmeal, but that’s not on the menu unless you pay for the entire buffet. Instead, I had an expensive bowl of yogurt and granola that had so much sugar in it, I had heart palpitations.

Everything, the staff was great; Jamie, our bartender, was amazing! I think the managers name was ( alex ) he was awesome! All in all a wonderful stay.

The breakfast was to be free, and we were charged for ours. So, for a free continental breakfast, I was charged 23$ a person. And there were 4 of us. So I was a little surprised that I had to pay 100$ for a free breakfast.

The hotel was exactly as described. The room was quiet except for hearing a young child running on the floor above around 10:45 pm. That did not last very long though and we were able to go back to sleep. The hotel staff were very friendly and the room was very clean. The lobby was beautiful and clean as well. I love that they had hotel umbrellas for guests to borrow in the lobby! :). We also liked that breakfast was an optional service for an additional fee.

Maybe if we would have selected a room on the 4th floor, we may have not heard footsteps above us from time to time. The bed was a little harder than I was used to.

Did not have breakfast but looked great. Asst GM was extremely helpful. Location was outstanding.

Only negative was got iPhones connected to your WiFi but could not connect my laptop. Not a big deal.

The staff was very polite friendly and very customer servicing. I also enjoyed the pool area with the splash pad and the soundproof rooms really we're very quiet so they're very nice I would do it again but I think the room was small for the price I think the room might have been about 300 ft where for the pricing I've been in rooms that are about maybe 450 ft so a little pricey but it was nice

I guess the only thing would be the pricing because everything else is great also because of the pandemic I think their services were limited and the food areas in the bar so I think that was another deterrent that it wasn't open for a lot more time but otherwise really there was no complaint

Easy access from parking to the Hotel. The hotel was very spacious. Nice and relaxing atmosphere . Had a very good meal prior to attending the hockey game at Yost.

Water pressure in the shower was very low. We managed!

The service was first-rate. Heather provided a wonderful breakfast experience, and the rooms were clean and comfortable.

The noise from the nearby interstate.

Clean, comfortable rooms. The continental breakfast was quite good for the money.

Thought it was a bit pricey for just a bed for the night. We never use hotel "amenities" and wish we could pay a la carte for them.