The location of the hotel was excellent for the purpose of my visit. I liked the cleanliness, spacious accommodation (including a kitchenette with mini fridge and microwave oven), reliable Wi-Fi and comfortable bed. All the staff (front desk, restaurant, cleaning and maintenance) were helpful and pleasant. Overall, I enjoyed my stay!

There were two interruptions in electricity, the second of which occurred on the night before my departure; fortunately, it happened after I had exited the elevator.

The exceptional friendliness and helpfulness of the staff made us feel welcome. The room was spacious and very pleasant, the bed was very comfortable. There was a refrigerator and a microwave which both came in handy to heat water for tea and keep milk cool. We can highly recommend this hotel.

We were very happy with our stay. If anything, the towels were not very new and it would have been nice to have some bottled water and tea as well as the provided coffee in the morning.

I absolutely loved the hotel, the staff was very friendly. The view was amazing, definitely get a balcony/patio room. The beds were extremely comfortable and the room was spacious, mini kitchen was a huge bonus! The pool was beautiful but too cold to swim in.

The bathroom smelled a little funny, even after the cleanings. The inside floors were vacuumed but the patio/balcony floors were dirty and they weren't mopped ir swept during cleanings, my toddlers feet were black from playing there but no biggie we washed them off.

Perfect location if you’re traveling for work or pleasure. The space was very generous, I’ve seen larger apartments. Excellent staff and facilities. The breakfasts were also a good option and if you want to mix it up there are many options close by.

Poor coordination between the restaurant upstairs and the front desk. Lots of coordination issues and delays just for a simple breakfast I had before checking out.

The room was like a mini apartment. It was huge and comfortable with carpets and curtains. There was a desk for me to use for my laptops. The tub was like a Jacuzzi. I was happy with my stay.

The toilet was clogged on first use and I had to get maintenance to unclog it. Then later on, it would make noise like water was coming back up and released a bad smell.

Breakfast was not included but the boutique restaurant on the 7th floor served excellent food. Excellent location. Best restaurant in San Salvador (La Gastroteca located on the Lobby Floor. Excellent parking underground.

More of a timeshare than a hotel. Full kitchen but one knife, one fork, no plates, two cups for coffee and 2 glasses for water.

Breakfast was no included; there is a small restaurant in the building and I had breakfast there one day, no options, just adequate. Free parking in guarded basement garage. Modern building with earthquake tolerant foundation, which matters since they get a 4 or greater magnitude earthquake every three days and I got mine the first night. Location is excellent, on the good side of town, lots of dining options in the immediate area though one falsified my bill and gave me change in purportedly Salvador dollar coins that turned out to be Guatemalan currency. Rental car agency next door. Intercountry bus service a few blocks west. Surprisingly good archaeological museum a few blocks south. Better value than the Sheraton Presidente which is also quite nice.

no complaints though breakfast was just average

Location is prime, walking distance to multiple new plazas/malls and restaurants, as well as a central location to the city in general. Parking is included. Safety box in closet. Staff is super friendly. The hotel's restaurant "Gastroteca" is amazing.

Beds are a bit small and pillows could be better. One coffee pod included per night but there's two people in the room. Lobby is nice and could have music and drinks to improve mood.

Great location with plenty of shops and restaurants. The room was spacious, the kitchen area was well equipped and functional. The balcony area of the room was large with good views. The parking facilities are good. Staff on reception were very friendly and helpful. Were able to sort out taxi bookings at short notice. I would stay here again in future.

The bathroom could do with modernising.

Located at the heart of the new town, in front of a mall (but away of the historic center that has recently been renovated with a new library and town squares).

Nothing special beyond exactly what one would expect of a four star hotel.