Huge comfortable and clean room, great for relaxing after a day on the road. For westerners looking for a high quality hotel, this is a great option at a competitive price. Room service is good with a large menu. A porter was nice enough to carry our bags to our room even though they were quite dirty from the ride from Phong Nha. And there are English language channels on the TV! If you are looking for an overnight to break up the ride from Phong Nha to Ninh Binh or Ha Noi, this is a good location.

Location is in an industrial area, if you come by motorbike, expect to be dusty. OK for us, we were dusty anyway. Breakfast is forgettable, coffee was bad. In-room mini fridge is barely cold.

Lovely clean newish hotel with excellent rooms and service. We had an executive suite. Staff were excellent.

The location was bizarre I didn't do my homework as it was just a stopover but I wasn't expecting a cement works across the road . It's about 3 km out of a pretty nice city. .. $3 Trip and worth it .nice city centre.

Excellent hotel, with amazing breakfast! Too bad we couldn't stay longer!

They charged a lot for laundry, without letting me know the price in advance. It was more than I have spent on the hotel room! The lady at the reception was too busy talking on the phone when I let her know that the laundry was left on the bed. They also ruined our clothes, they must have washed them in super hot water, as the colors were faded and some of them had color spots. The reception employees were not very helpful. They did offer me a discount, but after I asked for it. And it was still expensive.

Staff very helpful, used translating app, nice breakfast with more than enough food. The only small thing is that the fridge did not make anything cold and in Vietnam's hot weather, it will be a great plus if this can be rectified.

Nothing

This is a new hotel with full of facilities, services are great.

It's out of the city, but given we used private car, and the city is small, it won't be a trouble for us. Please consider this fact if you don't have a car.

Spacious, comfortable room Warm, pleasing light Smart TV

The toilet stopped working 😅 (they offered to change room, so it was fine) The restaurant didn't work (probably too few people). And in the neighborhood there are no places to eat. So we had to make a small trip to eat anything for supper

I stayed just one night for an stop on my way north. The room was great, reallly big and well equipped. The staff was really nice, but couldn't speak english. Not a big deal, I wasn't expecting this for an hotel at this price range. The hotel is a bit out of town.

Very clean and specious room

Could use small updates even though it seems quiet new. - Toilet seat could be replaced. Toilet did not flush properly. Pillows felt like Mt Everest. Breakfast buffet did not exist and communication wasn’t well. We ordered two eggs with bread, tomatoes and cucumber. We got two breads, one egg, no garnish and a soup. Coffee s been served cold.

The quality of the hotel is high, however, the location is very awkward. Located in an industrial area there’s no convenience or nearby stores or shops. Transportation to and from anywhere you wish to go is essentially required.

Location

The staff were really helpful, kind and friendly. The breakfast was excellent. Loads of choice.

Taxis were required to get to the town. Wifi was a little patchy in the room.