The place was an exceptionally clean the staff was lively in a good way no they were pleasant they were cheerful it was like being greeted by family members

Just a location it's a little bit of way from anything going on you have to go to the new part of Tallahassee where everything's happening but it was peaceful and quiet

Beautiful hotel. I felt like I was in a palace! Very clean. Comfortable bed. Decor was beautiful. I like that they had a coffee bar in the lobby. The staff was very friendly and helpful. Love the warm cookies at check-in. It was nice being offered a free bottle of water.

Found a bedbug in my bed. No offer of compensation. Had to treat all my clothes upon returning home. Heat is the only thing that kills the bedbugs so some of my delicate clothes were ruined in the process. I was unaware of the parking charges before booking my stay. I thought $30 a night was a bit excessive. The lighting in the room was aweful. Felt like being in a dungeon. They definitely need more lights, especially in the bathrooms.

The location was nice. The decor was pleasant. All staff we came into contact with were nice and polite. The room was clean and comfortable.

A little noisy. We could hear every time someone entered or excited their room and the water pipes were loud.

The staff was very nice and helpful, the lobby decorations were loud and overbearing. Just a few changes could make it charming and welcoming. The room was comfortable, everything good, but the decorations made me think that I was in the Hotel California song and I could check out but never leave. Oddly enough, when we stepped off the elevator to check out, that song was playing.

The hospitality was amazing, the decorations of the lobby, not so much.

Staff was accommodating and attentive Very helpful when we arrived with NO reservation (through no fault of ours!) The supervisor took care of the rate the next day.

When we arrived at check in, we were told they did not have a reservation for us. Thankfully, I had printed our confirmation email and could show them. The next day the supervisor adjusted our rate. We were told booking.com never sent our reservation request to the hotel. Not a very good way to attract customers!

The hotel was absolutely beautiful, friendly staff, safe & convenient location. And there's a beautiful restaurant located on the rooftop with a delicious menu and gorgeous view.

NA

The location was great. It was very close to major attractions and a quiet location. The staff was very friendly.

For the price, I would have loved to see complimentary coffee and hot tea station in the lobby especially since the coffee for purchase was only open for limited hours. For the cost, a complimentary light breakfast would have been nice (bagels, muffins).

The Valet Staff and registration clerks greeted us upon arrival and they were very nice. The hotel is beautiful. Our room was comfortable and had great views. We did not have time for breakfast in the morning. The location of the property was so close to the Capitol so that was a huge plus.

The only problem I had was that the pillows were mushy and I didn't know they were feather filled. I had a horrible allergic reaction.

We arrived later than we expected, the gentleman at the front desk was fantastic. He also gave us a few delicious chocolate chip cookies to snack on. After a long late drive that was appreciated! Room was very clean and I loved the modern touches. Bed was comfy and the room stayed nice and cool. We didn't stay for breakfast.

I really have no complaints as it was a lovely nights stay.

Love the parking. Covered and direct access to the elevators. My daughter said it was the best breakfast she has had in a long time. Great restaurant on top. Location is close to where my daughter lives in Tally (College). The room first impression was new and clean.

My breakfast was good but small. Should have ordered two...