- The private beach really made it. Great cocktails and food on the beach - great new Muse restaurant - location - car park opposite very convenient - pool great for children - room tidied and cleaned really well each day - majority of staff really polite & friendly

- the room was basic and felt a bit old and shabby. They really need updating. - we had 2 x nights of weddings at the hotel and the music was awful and deafening, which spoiled the ambience. - most of the staff were lovely, but there were a couple who were not the level of politeness or professionalism you would expect at a high end hotel. For example, one waiter at breakfast took the salt and pepper from our table without even looking at me or asking me and gave it to the table to next to us.

From the moment we arrived, our check-in was a breeze. Elona, the lovely lady at the front desk, greeted us with a warm smile and incredible friendliness. We mentioned that this trip was a special celebration for my daughter's 17th birthday, and to our surprise, Elona kindly offered us a complimentary drink to kick off our stay. It was such a thoughtful gesture and set the tone for the rest of our visit. Upon entering our room, we were immediately captivated by the breathtaking view that awaited us. The room itself was meticulously prepared, complete with a coffee machine and refreshing bottles of water, ensuring we had everything we needed for a comfortable stay. Despite the fact that there was a massive festivity taking place downstairs, with a staggering 2000 people, we were amazed by the tranquility and quietness of our room. It was as if we were in our own peaceful oasis, undisturbed by any external noise. This allowed us to fully relax and enjoy our time together. Our experience reached new heights the following day. After exploring the enchanting city of Monaco, we returned to our room to find a delightful surprise—a birthday cake! It was such a heartwarming gesture to celebrate my daughter's special day, and we were touched that Elona had remembered. It truly made us feel like valued guests. Now, let's talk about breakfast. Oh, what a feast it was! There was an abundance of delectable options, leaving us spoiled for choice. From fresh fruits to a variety of pastries, and everything in between, there was truly nothing missing from the spread. Our taste buds danced with joy as we indulged in the morning delights, setting the perfect start to our day. Overall, our stay at this hotel was a truly memorable experience. From the swift check-in process and Elona's exceptional warmth to the stunning views, thoughtful surprises, and the incredible breakfast selection, every aspect of our stay was simply outstanding!

Really nothing or maybe this: when I was ordering a Leffe beer, please pour in into a Leffe glass. You don't drink a Leffe beer in a wine glass. Something to remember for the bar people.

Loved the facilities and the room was incredible - stayed in the design room.

Very minor but the room was missing a few small details, i.e. no shower, lack of plugs, and please supply real mugs.

Nice clean Hotel. Beach, pools, good breakfast. Great views.

Unnecessary expensive. 15€ for a beer at the beach is a little too much.

Excellent location for Monaco and beach

The hotel is very high quality hotel. it provides any type of services and it is located in a very strategic position in Montecarlo

I had a bad experience with one of the staff. I had a lunch with my baby and my husband and an Italian female employee explicitly commented what a mess my baby has done during the lunch (she was less than 1 year and she tried to throw bread to the ground, but I cleaned everything before going away). I was so sorry and I felt so bad in being judged. the employee was thinking I was not Italian and not able to understand. well, in an hotel of such level, there should be no judgment towards clients.

Breakfast is very good. Great location! Th people at reception really go out of their way to assist with any requests.

Nothing

Great location next to MC very centre with a private beach. Staff very very helpful. I was happy to find the place. Beach bar, Belgian and Mediter restaurant staff very nice and food is v good. Also the boys parking and deparking yr car are very hard working. doing what they can, system is just very wrong.

Facilities are reconstducted but as a whole, hotel is outdated, old. They tried to save lots of monies during room refit. Bathroom not properly updated, bad water taps, poor shower, water leaks from bathtub under glass skirt a lot, poor toilet flush. External unit of aircon placed in a rusty box on the balcony. Car parking very difficult at peaks, you have to let guys park your car underground, or, bring it back. It causes huuuuge delays and gets on customers nerves. Why cannot you, the hotel, clean undeground floors mess and let your guests park themselves???

The hotel location was good, close to the beach and restaurants/bars such as Jimmyz and Coya. It had a private beach, great food/room service and good cocktails. It was excellent value for money.

we asked the concierge to put a bottle of champagne in our room for arrival as it was my friends birthday however on arrival this champagne was not there.

Beautiful room, sea view was stunning, lovely bathroom. Location is perfect, right on the bus route.