The resort is absolutely stunning and very peaceful. The pool and surrounding area were lovely for relaxing and the pool was large enough that you felt you could have your own space (if wanted). My husband and I had a lovely experience in the spa (facial and massage) and the breakfasts and coffee were very good. Also the shuttle service down to Polignano a Mare was really helpful and always seemed to be available for use.

We felt that some of the staff could have been more welcoming and friendly. We were rarely greeted with a smile, which is a minimum we expect from luxury resorts. Some of the staff were great though - Desiree and Aleandro on the breakfast terrace were always smiling and warm (as well as being efficient and helpful) and the girls in the spa were very friendly and pleasant too.

Very friendly and attentive reception and restaurant stuff. Our deluxe room with a balcony had comfortable mattress and a comforter good for spring chilly nights. But furniture and bathrooms were quite old for the 5 star hotel. The hotel restaurant had a good chef. It was convenient to have a dinner on the site after busy day of exploring. Hotel is located in a beautiful country side and it is 15 min drive to the nearest town Polignano a Mare. Hotel provides also a shuttle for a dinner to the town. Access country roads to the hotel are very bumpy and narrow.

Access roads not so good

Excellent and helpful staff. Lovely countryside area surrounding of the hotel. Quiet around. Perfect cleanliness. The reception will always answer any request.

Children under 16 are not allowed in the spa area. It was already cold outside and we had to persuade them to let the child at least go into the indoor pool to warm up. We had to call the senior manager to get such permission. Very low quality dinners at the hotel. The menu hardly changed every day.

Incredible property, with views of Polignano a Mare from the breakfast reastaurant. Room was large and comfortable. Very good breakfast and upscale service. Swimming pool was beautiful!

It is important for people to know that the property is not next to Polignano a Mare, but a 10-15 minutes by car, in a rural area, without transportation, therefore I would recommend coming only by car.

I liked the hotel view and quiet location. My room was spacious enough for a suite.

Unfortunately the spa had to be closed due to a fire caused by faulty wiring. Half of the building including the rest of my family had to be evacuated to another hotel in the middle of the night> My room was affected as the smoke monitor was flashing and I did not get a restful sleep. When I complained of this I was given a small credit for my trouble.

Beautiful property, spacious and clean and a very serene and peaceful place to relax.

Only thing I hate to mention was the door handles on the room doors were rusty and so every time we would open the door- our hands would smell of rust.

Great staff: welcoming, carefull, dedicated. Charming typical isolated parcelling. Beautifull. Quiet in the hinterland. Classy sober, the place is restfull. Quality food (special mention for great buffet breakfast. Just not the scramble eggs..like any other hotel) Catering team top service!! SPA is efficient. (You need to get organized, especially if resort is crowded)

No arrangment for late check out (even with extra price) For this kind of standard you could expect a better management action. Outdoor pool under slight wind. Not many activities proposed. However the area offers many many attractions for a 30mn car ride

Fabulous hotel, staff were fantastic, facilities were great & Friday night event held in the piazza was do much fun!

Pool assistant needed to get off his phone, not sure what his job description was but no help was given to guests around the pool at all, he hurried to tidy up a little at end of day but disappeared before finishing.. his attitude needs to improve dramatically!

Borgobianco is located about ten minutes away from Polignano del Mare. There is a shuttle that will take you into town if you don;t have a car or don't feel like driving. The room was quite large with a beautiful terrace. The pictures are accurate. The breakfast is copious and is in a room with a beautiful view of the ocean. The pool is lovely and we spent part of a day just reading and lounging there. We had a lovely experience at the hotel.

The property is beautiful, so relaxing and romantic. It’s close to the beaches, only a 10 minute drive. We loved it!

Upon check in, with my family of 5, we were told spa treatments were included in our package, therefore, we each scheduled a massage. To our surprise at checkout, we were told that they weren’t included in the cost. I had to pay over $500 extra since we each booked a massage. I was very disappointed.