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1,046 reviews

Four Points by Sheraton Cuenca

Four Points by Sheraton Cuenca

Ave. Circunvalacion Sur Y Ave. Felipe Ii, Cuenca, 10169, Ecuador

Choose dates to view prices

Restaurant

Indoor swimming pool

Business center

Free Private Parking

Free wifi

Room service

Fitness center

Free shuttle

Four Points by Sheraton Cuenca

Welcome to Four Points by Sheraton Cuenca, the perfect 5-star hotel for your stay in the beautiful city of Cuenca, Ecuador. Conveniently located just 1.5mi from the city center, you'll have easy access to all the attractions and sights. With 1046 glowing reviews, you can trust that your stay will be nothing short of exceptional.

Starting at just $104, this hotel offers incredible value for its luxurious amenities. Enjoy a delicious breakfast each morning to fuel your adventures. The hotel is pet friendly, with additional charges, so you can bring your furry friends along. Take advantage of the free shuttle service and private parking for added convenience. Relax and unwind in the steam room and sauna, or stay active in the fitness center with stunning mountain views. The hotel also offers a bar, restaurant, and terrace for your enjoyment.

Expect a comfortable and accommodating stay at Four Points by Sheraton Cuenca. The hotel features non-smoking, soundproof rooms, as well as facilities for disabled guests. The 24-hour front desk and concierge are available to assist you at any time. With services such as room service, laundry, and dry cleaning, your needs will be met with ease. Rest assured knowing that security measures such as CCTV, security alarms, and key card access are in place for your safety. Embrace the effortless blend of luxury and convenience at Four Points by Sheraton Cuenca.

Indulge in a culinary experience like no other at Four Points by Sheraton Cuenca's very own restaurant, Cook's. This modern eatery boasts an inviting ambiance and serves up a delightful array of local, international, and Latin American cuisines. From savory dishes bursting with flavor to delectable desserts that will satisfy any sweet tooth, Cook's offers a dining experience you won't want to miss during your stay. Whether you're enjoying a romantic dinner for two or a gathering with friends, the restaurant at Four Points by Sheraton Cuenca guarantees a memorable meal that will tantalize your taste buds.

At Four Points by Sheraton Cuenca, we believe in providing flexible payment options to ensure your comfort and convenience. Cash is accepted as a valid form of payment, making it easier for you to settle your bill. Additionally, we accept major credit cards including Visa, American Express, Mastercard, Diners Club, and Discover. Whether you prefer to pay with cash or card, you can rest assured that we've got you covered.

When it comes to accommodations, Four Points by Sheraton Cuenca offers a variety of room types to suit your needs. Choose from the spacious King Room, perfect for two adults and a child, featuring a comfortable king-size bed for a restful night's sleep. If you're looking for a little more space, consider our Suite, which offers a generous 700 square feet of luxury, complete with a cozy sofa bed and king-size bed. And for those traveling with family or friends, our Double Room with Two Double Beds provides ample space for up to two adults and one child, with two double beds to ensure a comfortable stay. No matter your preference, our well-appointed rooms will provide you with the tranquility and relaxation you seek during your visit to Cuenca.

Closest airports

Cuenca / Mariscal Lamar

3mi

Most popular amenities

Restaurant

Indoor swimming pool

Business center

Free Private Parking

Free wifi

Room service

Fitness center

Free shuttle

Steam room

Sauna

Air conditioning

Kid-friendly buffet

Bar

Parking On Site

Terrace

Soundproof rooms

24-hour front desk

Mountain view

Non-smoking rooms

Wheelchair accessible

Elevator

Rooms

Show 7 photos

Standard, King Size

1 King Size Bed

390 sqft

Mountain view

City view

Private Bathroom

Air conditioning

x4

+

x3

More details

Experience the ultimate comfort in our spacious King Room, perfect for two adults and one child. Enjoy breathtaking mountain and city views while savoring your morning coffee in the included private bathroom. Stay in absolute luxury with amenities such as air conditioning, a king size bed, and a TV, ensuring a truly unforgettable stay.

Show 5 photos

Suite

1 King Size Bed

1 Sofa Bed

700 sqft

Mountain view

City view

Private Bathroom

Air conditioning

x8

+

x5

More details

Indulge in our spacious 700 sqft Suite offering stunning mountain and city views, complete with a private bathroom, air conditioning, and the comfort of a king-size bed and a sofa bed, perfect for accommodating 2 adults and 1 child. Enjoy additional amenities such as a TV, telephone, and a tea/coffee maker for a truly relaxing stay.

Show 12 photos

Junior Suite, 1 Bedroom

1 King Size Bed

755 sqft

x5

+

x3

More details

Junior Suite, 1 Bedroom (1 King Bed) is 753 square feet and includes a king-size bed 150-183 width.

Show 10 photos

Classic, King Size

1 King Size Bed

335 sqft

+

More details

Classic Room, 1 King Bed is 334 square feet and includes a king-size bed 150-183 width.

Show 5 photos

Standard, 2 Queen Size Beds

2 Double Beds

390 sqft

Mountain view

City view

Private Bathroom

Air conditioning

x4

+

x3

More details

Two Double Beds

Show 6 photos

Standard, King or 2 Queen

1 King Size Bed

2 Queen Size Beds

270 sqft

Free wifi

Minibar

Flat-screen TV

Tea/Coffee maker

+

More details

Show 16 photos

Classic, Queen Size, City View

1 Queen Size Bed

More details

Show 27 photos

Classic, King Size, City View

1 King Size Bed

More details

Show 5 photos

Presidential Suite, 1 Bedroom, City View

270 sqft

Free wifi

Minibar

Flat-screen TV

Tea/Coffee maker

+

More details

Standard, Queen Size

1 Queen Size Bed

x4

+

x3

More details

Queen Size Bed

Classic, 2 Queen Size Beds

2 Double Beds

2 Queen Size Beds

x4

+

x3

More details

Classic Two Double Beds

Classic, City View

x4

+

x3

More details

Classic City View

Guest reviews

9

1,046 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇸🇮

Denis

8.2

May 2024

A great hotel, but a bit outside the city. For business, it is great as it is easy to get to along as it sits along the Panamericana. But it is off the touristy track. There is a nice observation point very close with a spectacular view of Cuenca.

The AC is in the room was frighteningly loud. One of those American ACs that are either off, or on. And when ON, they are insanely loud.

🇺🇸

Dylan

8.2

September 2024

Breakfast included, good food at lobby restaurant, large room, clean, well maintained, convenient airport shuttle, close proximity to mall

Construction noise at neighboring commercial building constantly loud until very late at night, even with windows closed. Very small interim restaurant in lobby. And no coffee creamer at breakfast service.

🇺🇸

Ricardo

9.1

April 2024

Great location, good buffet breakfast

The staff didn’t follow up, didn’t take care of the simple request of providing extra soap / shampoo bottles

🇺🇸

Ricardo

10

May 2023

Breakfast was excellent. View was outstanding. Service by all the staff was very helpful.

Nothing, will stay again when I am in Cuenca.

🇬🇧

James

10

March 2022

The staff were incredibly helpful and polite. The views from the pool and the room we're incredible and the breakfast was really tasty and a true buffet {not a covid buffet}. The room was big and the nicest we'd experienced in all of our time in Ecuador, maybe even all of south America.

While the breakfast was tasty, it was a little cold. But still nice.

🇪🇨

Cristina

9.1

December 2023

the room was nice and comfortable, had a nice view of the city.

The temperature of the room was pre set too cold al 15 degrees celsius.

🇨🇴

Carlos

8.2

July 2024

Nice staff, clean place, views

Food is ok, breakfast needs improvement. But noisy and far from city center

🇺🇸

Marina

9.1

July 2022

The room was clean, and the breakfast was very good 👍

The shower had no door. That made a mess in the floor and the second day when they changed the beds the blanket you put on top was dirty with makeup😌

🇪🇨

Gonzalo

9.1

September 2023

The room, facilities and food were excellent.

NA

🇪🇨

Paul

9.1

July 2023

Breakfast was always excellent.

Too much noise from the road traffic and construction on the shopping mall.

Points of Interest Around Four Points by Sheraton Cuenca

Airports

Cuenca / Mariscal Lamar

3mi

Restaurants

Cook's

Cuisines

  • Local
  • International
  • Latin American

Ambiances

  • Modern

Pools

Location

  • Indoor

Age restrictions

  • Adults only

Availability

  • All season

Amenities of Four Points by Sheraton Cuenca

Restaurant

Indoor swimming pool

Business center

Free Private Parking

Free wifi

Room service

Fitness center

Free shuttle

Steam room

Sauna

Air conditioning

Kid-friendly buffet

Bar

Parking On Site

Terrace

Soundproof rooms

24-hour front desk

Mountain view

Non-smoking rooms

Wheelchair accessible

Elevator

Stay rules - Four Points by Sheraton Cuenca

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Four Points by Sheraton Cuenca

Can I bring my pet to Four Points by Sheraton Cuenca?

Absolutely! At the Four Points by Sheraton Cuenca, pets are more than welcome to join you during your stay. However, keep in mind that some charges may apply. Don't hesitate to bring your furry friend along for your trip to this pet-friendly hotel.

What's the check-in and check-out schedule at Four Points by Sheraton Cuenca?

For Four Points by Sheraton Cuenca, you can check in after 03:00 PM and the check-out deadline is 12:00 PM.

Is there parking at Four Points by Sheraton Cuenca?

Yes, there is plenty of parking available at the Four Points by Sheraton Cuenca hotel. The parking is free and private, located on-site. Reservations for parking are not required.

How much does a stay at Four Points by Sheraton Cuenca cost?

At Four Points by Sheraton Cuenca, you can find rates starting from $104. It's important to consider that room type and booking dates can influence the final price. For clarity on rates, please input your dates.

Which room categories can I book at Four Points by Sheraton Cuenca?

The Four Points by Sheraton Cuenca offers various room types including King Rooms, Suites, and Double Rooms with Two Double Beds. Smoking is not allowed in any of these rooms. King Rooms and Double Rooms with Two Double Beds have a room size of 388 sqft, while Suites are larger at 700 sqft. All rooms can accommodate 2 adults and 1 child. King Rooms have a single King size bed, Suites have a King size bed and a sofa bed, and Double Rooms have 2 Double beds.

What is there to do in Four Points by Sheraton Cuenca?

Guests at Four Points by Sheraton Cuenca can enjoy a variety of leisure amenities during their stay. The hotel features a steam room and sauna, which provide a relaxing retreat for guests. In addition, the fitness center is available for those looking to stay active during their stay.

For dining options, guests can visit Cook's, the restaurant located on-site. Cook's offers a modern ambiance and serves a variety of cuisines including local, international, and Latin American dishes.

For guests looking to explore the area, the hotel offers bicycle rental services. This allows guests to easily explore the surroundings and enjoy the scenic beauty of Cuenca.

Overall, guests at Four Points by Sheraton Cuenca have a range of options to spend their time, whether it's indulging in leisure amenities, dining at the on-site restaurant, or exploring the area by bike.

Can guests use a pool at Four Points by Sheraton Cuenca?

The hotel has one pool available, which is located indoors. It is accessible throughout the year and has an age restriction that allows only adults to use it.

Are there restaurants located within Four Points by Sheraton Cuenca?

Yes, the hotel has a restaurant called Cook's located on-site. Cook's offers modern ambiance and serves a variety of cuisines including local, international, and Latin American.

Does Four Points by Sheraton Cuenca accept credit cards?

Yes, Four Points by Sheraton Cuenca accepts credit cards. They accept Visa, American Express, Mastercard, Diners Club, and Discover. Cash is also accepted as a payment method.