Location is superb, even tough this hotel is in mixed usage building but it is located in very strategic location. Only 5 minutes walk from Taoyuan train station. Right in front of hotel there are two conventionience store Seven Eleven and Family Mart. Hotel amenities are very complete and it was replenished every day during my stay. (Hair Dryer, Toilet shower, Bottled Water, Hair comb, Shaver, Cotton Buds, Coffee, Tea and Electric Water Kettle) Inside the room, they provide electricity wall socket which has mixed usage ( plug and cable data ). There is also water dispenser which you can fill your bottle. Also this hotel also provide self service washing machine (coined) This is a thematic hotel which is under Hello Kitty theme. Rooms are decorated in Hello Kitty. My room has wall mirror in Hello Kitty shape. Some room doors are painted by Hello Kitty picture. This hotel also provide locality maps and also computer for guest.

The reception is on 5th floor while my room in 7th floor. Therefore must stop at 5th floor 1st when check in then heading to my room. Lift is quite small so if you are in group you can’t going up altogether.

Friendly staff, they knew enough English during the checkin. But they were happy with me using some Chinese as well. Great place to stay and take a taxi/Uber to the airport and check out the city for an evening.

Rooms were big n clean. Staff were kind to allow us to check in earlier They had a hello kitty theme room Very convenient location They have washing n drying facilities

The entrance can be a bit tricky to find at first as its a shared building

We loved the staff, they were friendly and very accommodating. Our stay in Taipei was limited to a 18 hour layover between our final destination. We flew in late and were able to check in immediately around 23:00 when they were expecting us. They offered to reserve a taxi upon checkout, which made it incredibly easier for us. We checked out about 11:30 without any issue and a taxi arrived promptly to take us back to the airport. Super easy abs no stress. There’s a 7 Eleven located right across the street and a Family Mart about 10 meters after. The ride to the airport was a short 15 minutes. It’s a perfect inexpensive place to stay for short stays and families. There’s a Hello Kitty theme, which also makes it a lot of fun for the kids.

I wish they offered food and beverage on site.

The location is great. Just a five to ten-minute walk from the Taoyuan train station. Convenience stores such as 7-11, Family Mart, Tonlin Plaza, and others may be found all around the hotel. The toilet is automated. The hotel has a Sanrio character to its decor. My room features a Hello Kitty-shaped wall mirror and a door with a Pom Pom Purin sticker.

Since the lift is very small, you cannot travel up together if you are in a group or have a lot of belongings with you.

Location was great. In the middle of little restaurants and locals commuting. The train station is just five minutes' walk away, safe even at 10 pm at night for a solo female. Very helpful staff.

Internet could be stronger. But the connection was always ok.

Check-in was easy, was able to use apple pay! Room was clean, facilities had a fun theme to it. Hotel wasn't hard to locate. Pretty central in its area and was easy to walk around. Bed was comfortable and was perfect for a 1-night stay. Affordable! Had a long layover at the airport and needed a place to crash for the night.

Exceptional customer service and loved the decor

Bedsheet n cover felt a bit itchy .. the window was left a bit ajar and the noise of traffic could be heard .. the car was blaring the horn in the middle of the night

Location is excellent, near to train station and food shops. Hotel areas and room are clean and quiet. Staffs in the reception & cleaning section are accomodating and approchable. Nice and relaxing pallette color and theme, good lighting of the hotel and the room.

very nice, clean and cozy room (I had the quadruple room with view on the garden). No breakfast but there is plenty of food courts around. Help desk open 24h so in case you need anything (soap, toilet paper) they can let you have it. Excellent position, close to train station and many shops.

A bit noisy when people in adjacent room talk aloud, according to the hotel this is due to the anti-seismic structure. However, it's acceptable and I would come back again anyway.