Good parking in the back. Beds and pajamas were good. View was good of the sake museum although screened. Free laundry was a plus but since many people want to use it I had to try so hard to use it. But when I actually could it worked great. Onsen was good. The best part of this hotel is the free laundry and onsen next to each other. Also big sized pajamas for xl size (only time of trip I saw that size available). So I could use park, use pajama, and take normal bath and private room bath. The room was also very cute with side toilet and side shower. You can close the door to the entryway too. It is nice room.

Hard to push luggage to front of hotel in a way but not bad. Plastic? Tatami throughout hotel but no slippers provided or? Real tatami in bath area. Private onsen rooms available- but they should clean the mold better. Small touches were lacking. Such as real flowers or hand towel. Breakfast was bad. Sorry there’s no other way to say it. For this price or any price it was just too low level. Examples; cooked fish was not nice, no glass or mug for coffee, just few things in the Buffett, not what you’d expect. I personally had no good food in kotohira- dinner near the hotel was also sub-par.

Everything was perfect: - location is in the very center of the town, 12min walk from train station - employees at reception are very nice and helpful - rooms are clean and cute, as always with Onyado Nono hotels - very good onsen : several hot springs baths, and even 4 private baths onsen rooms - there are available sets of yukata to wear in the hotel - welcome drinks and juices in the lobby are pleasant , as well as free ice creams, yakult and evening ramen - breakfast was excellent and the staff made the effort to change my menu for the 2nd morning (note : there is no western breakfast but this is not an issue for me) - dinner was excellent, the employee did her best to explain the English menu, it was very clear

Nothing, perfect stay

I had booked with breakfast and dinner. Excellent food for dinner, menu changed every night. Breakfast was also good, but for a hotel of this category I found that plastic cups and glasses don't quite match the feel. Staff was very friendly and helpful. Close to train station to visit Takamatsu ecc.

The room was quite small and the coffee machine was broken every morning. Soft slippers would have been nice too. Dinner was served quite fast, which was a bit of a pity as it didn't leave much time to enjoy all the different dishes.

Oh my goodness - the food, the onsen, the history, the culture - amazing!

Everything. Check-in was smooth, rooms were decently big enough with cute chairs in the room. Each room even has a filter coffee brewing kit with hand grinders and beans!! First time I've ever seen this. They have communal baths, but also 4 private baths. There is no reservation required and you simply go in when it's empty. Each of the 4 has different decor/themes so I highly recommend checking them all out. They also have various coloured yukata for both men and women to pick! No more boring blue yukatas. It's absolutely fantastic. Meals were a major highlight of the stay. Each little dish was so prefectly cooked with great balance of flavours. The waitress attending to us was also super friendly. In my two weeks in Japan, this is definitely top 3 in all the meals I had. I'm definitely coming back to stay. I recommend 2 night stay at least to fully enjoy the facilities. Or at least a full 2 days 1 night.

Nothing.

Location is great. It’s close to the train station and if you take the right road, you just do three turns. Straight down to the end of the street, left, then right when you see a steady stream of hikers to Konpira. The hotel is close by, easy to find with it’s facade. Take off your shoes and find a locker for it. Clip that key to your room key-almost lost mine. Breakfast is mostly Japanese preparations. There are 6-7 different baths. Regular, lying down, heavy stream for shoulder and back, individual tub, smaller bath, sauna, very cold bath for sauna and those who feel too hot. Konpira has 1368 steps but negotiable except near the top I got mosquitoes attracted by my heat. Hotel offers bamboo sticks for hikers. I used two, easier to climb the last leg. Some people return at the large temple complex.. Felt energized after hiking and onsen. Lots of small stores that sell snacks for after your hike.

Couldn’t find a drug store for bandaids for a foot blister. Couldn’t find a local market for fruits.

- Very cozy rooms and relaxing athmosphere - Beautiful furniture and accessories in the room - The onsen with outdoor bath - You can choose your own Yukata - Location close to Konpira-san

The food was amazing, quality and quantity. It seemed like the longer we stayed, the more we were treated. The private onsen rooms were fabulous, too. We went several times each day!

There was nothing to not like. We only wished they sold their nice yukatas. Some hotels do sell their linens and robes. It was nice picking out a new yukata each day!

Best hotel I've stayed at in Japan. Beautiful building, incredibly lovely and helpful staff. Meals were delicious and plentiful. I proposed to my new fiancee here and I'm so glad I did because the staff and the hotel could not have been any better.

I can't fault this beautiful Ryokan in any way.

Fantastic stay. The onsen was spotlessly clean and lovely. The room was extremely nice and well designed. I enjoyed the breakfast and finally the staff were wonderful. I'd recommend this property.

The air-conditioning unit in my room was a little noisy so I wanted to sleep with it off and open the window to let in the mountain air. But there was a pump, or some kind of machine, outside my window which was even noisier.