There is no lift and had to carry huge suitcase and stroller to the third floor.

Excellent location, very easy to find and to enter with the code provided via email the day of the arrival. Flat as in the description and photos, two rooms, three TVS (!!), two sofas, kettle, microwave, coffee machine, fridge, plenty of towels, bathtowels, bathmat, toilet paper, shampoo, conditioner, soap for the shower, soap in the separated toilet + soap in the bathroom at the sink + sponge/dish product. Overall, very positive experience and will rebook when I go back to Zurich

The internet was not excellent. It worked but the connection was slow, so ideal to check emails or TripAdvisor but not great to stream! and the TV only offered programs in German. But, the main purpose was to visit the city so it was not such a huge inconvenience

Comfortable and clean. Toiletries (shampoo, soap, conditioner) provided. Convenient location near a couple of bus stops. Worked out very well with the Swiss pass and able to ride anywhere. Close to city centre. Access with keypad and door code, no need for keys.

Late check-in time availability, with no options for luggage storage. List of items posted on door did not match the items provided in room and I had to do an inventory check to report to the owner the discrepancies.

The apartment was very clean, the kitchen was equipped and the heating in the bathroom was great. The bed, although a bit small for two people, was good and the access to the hotel was easy. Great location, close to two different tram lines.

The isolation was not great, we could hear the upstairs moving the chairs constantly. Also, the main heating in the room was not on, so we had to use a small heater that smelled funny and was a bit noisy when on.

Great position, ample and clean room in one of the best neighbourhood in town. Considering Zurich's prices, a bargain.

We did not receive the access code and had to call a number in order to get it. Seems to be a general problem since we saw many people waiting outside the door. If the check in could improve i think the overall stay would just be just great.

Great apartment and perfect for getting into Zurich with multiple tram and rail options close by. The location had shops and restaurants nearby as well so you didn’t have to go all the way into the city. Check in was straightforward and the apartment was modern, clean and spacious. Would definitely recommend.

Quiet location, 15 minutes walk to the city central street. Clean, nice, warm, well equipped, missing only toaster.

Since we didn't want to send passport scans over unencrypted e-mail, we had to go to their nearby office to show them. But service there was great and fast. Don't come before your scheduled time, door code is active at exact time, not a minute before.

Great accommodation - the location was excellent and well connected, check in was very easy. We came for a concert taking place at Stadion Letzigrund, and we were able to reach our accommodation on foot within half an hour - avoiding the public transport rush. Was very convenient for our needs.

Well located, close to the city center and transports. Large enough for a family. Well equiped and decorated.

Not able to use TV (batteries of remote control?) The external window blinds in one of the rooms did not work properly. Beds not very comfortable.

The property, beds and everything related to the facility was very good

I didn’t like the fact that there is no air conditioner. The temperature in the two rroms was too high and we couldn’t sleep well. Recommendation: install air conditioning in the two rooms. At least for the summer.