Everything About My Experience Was Tremendously Awsome. The Room And All The Amenities. The Continental Breakfast Was Great And Plentiful But Richard Was The One Who Brought It All Together With His Charm And Cooking Eggs Anyway You Wanted, He Is A Keeper, Your Front Desk Staff Lori Was So Kind And Helpful With Information And Fresh Baked Cookies, She Is A Keeper As Well. I Will Stay Again When I Come Back Through Richmond.

I Can't Think Of A Thing Except That I Didn't Bring My Swim Suit, As Your Heated Pool Was So Inviting As I Watched A Family Of 4 Enjoying And Having A Good Time. I'll Bring My Suit Next Time.

Everything was great! Embarrassed now that I forgot his name, but the man working the breakfast was so sweet. He actually offered, and cooked two eggs for me fresh, even though there were scrambled in the serving line. We were pretty close to the end of breakfast service, so he may have figured they were getting kind of dry. Overall, very happy. Would stay again next time we drive through.

Reasonably priced, good value for the price. Mostly clean, some areas missed. Breakfast was a good value, with variety and served at correct temps. Beds comfortable.

Entrance lock for side door where we entered from the outside to get to our room was broken, looked like it had been so for a long time—was all taped over—definite security risk.

The gentleman that served breakfast(Richard) was awesome! He was very attentive to all guest and made each of us feel important! He is definitely an asset to your hotel. The staff was friendly and my room was clean and comfortable. The hotel is a little outdated. My family and I stayed here about 3 years ago. We had a very bad experience and I refuse to come back. After reading some of you recent reviews I decided to give you another chance and I am glad I did. We visit Richmond about 2 times a year and will be staying here again.

Hot tub was not working.

Good breakfast, very kind and friendly breakfast area staff Room was clean, beds were comfortable

Older property needed a bit more attention... Blackout curtains had several holes in it Carpet at room entry way was shredded and needed a new section of carpet pieced in for repair. Two floor hotel, without elevator...stairs were 17 steps with a landing in middle, so not a bad climb Still clean and comfortable with friendly staff

One of the nicest rooms we have had in a long time. Very clean. Nice firm mattress. We arrived late at night during extremely cold weather. The staff had our room nice and warm. There was a Bob Evan’s within walking distance for a late meal too. Next morning there was a lady that brought in real fresh eggs and prepared them for breakfast. Very reasonable price too!

Amazing breakfast! The gentleman who ran breakfast went above and beyond to make sure everything was covered & that you were welcomed!

Refrigerator was noisy in one of the 2 rooms we had. Unplugged it the second night in order to sleep better. Tv/cable also didn't work in that room. The other room didn't have any issues. We had 2 rooms for 2 nights.

The toiletries werebama. The beds were super soft it was comfortable room. Staff was amazing and the breakfast was pretty good

The hot tub was empty And pool room smelled funny. The room could have definitely been cleaner.. otherwise it was an exceptional hotel and definitely worth the price. It was an amazing stay for what it costs.

The person at the desk was quite nice. The beds and pillows were comfortable and the bathroom was supplied with four towels which was great.

After traveling all day, we looked forward to using the exercise room, but could not get the treadmill to work nor adjust the excerise bike seat. Then there was no light and chair at the desk.

Great Breakfast with eggs made to order by Chef Richard. Clean room. I stayed two nights and was surprised when I returned to the room the second night that the room was cleaned, bed made, fresh towel. Not like other hotels I have stayed at recently with more “star” ratings that between night stays one has to exchange towels with the front desk staff and take out one’s own trash.

That I could not have stayed longer.