Wonderful place!! Clean! Smells great! Great staff!! The bed was so soft and comfortable. The sheets were like silk.

Having to leave!! This stay was the best!

I loved everything about this property. Upon entry the lobby was decorated with a Christmas Tree with present underneath. If weren’t in the Christmas spirit before arriving, you definitely would have been before leaving. The front desk staff helped me with my daughter elf on the shelf. When I went to check in I asked the staff member to help me store my daughter’s elf so that she could see her when we she entered. The staff was all in and they helped me complete the mission. The excitement on my daughter’s face was priceless she said, mama my elf came I asked her to come and she came to our hotel. Thank you to the staff and your lovely hotel for keeping the Christmas spirit alive for all.

I was greeted upon arrival by the most friendliness and helpful front desk staff. The hotel was in a great location near surrounding shopping, restaurants, and attractions. And it was also a straight shoot to the beach.

No complaints.

Location was close to Tanger outlets, penty of places to eat nearby. Downtown Foley and Walmart were also close by. Gulf Shores & beaches are a 30minute drive away. The beds were clean & comfortable with a good amount of blankets, room was clean and spacious. Hallways, stairwells, and common areas were clean and we felt safe staying there. We enjoyed relaxing in the hot tub. The breakfast was good, lots of options for most, (sausage, eggs, fruit, oatmeal, cereal, toast, coffee, tea, etc) and the attendants were very helpful. The front desk staff was friendly and professional. They also had the option for keydrop checkout which was nice for us since we needed to leave early in the morning.

Parking layout was poor, vehicle entrance/exit areas were tight. Outdoor Pool was clean but much smaller than expected.

I appreciate that the staff was extremely friendly and very helpful! I was not expecting our room to be cleaned since we stayed multiple nights, but they came in, made the beds, and gave us clean towels.

I didn't like how small the pool was. For the cost of the hotel, I think the pool should have been a bigger investment. Considering it's summer, there were a lot of kids in the pool, and they didn't have much room to swim or play. Some of the guests decided not to swim once they saw how crowded the pool was. I also was a tab bit upset when we got back to our room, and the key was not working, although we paid for 2 nights. However, the young man at the first desk fixed that with no problem!

The staff was friendly, courteous, professional, and helpful. The lobby, breakfast, and pool area were clean and well kept. The pool area was very well maintained as well as the grounds. The breakfast had a good variety of food, eggs, biscuits were hot as well as the sausage, and gravy.

I wish the pool was a little bit bigger in size, and depth.

Facility was clean and staff very friendly.

I went down one day at 9:30 and it was already closed up and there was no coffee. Could stay open to 10 and have coffee all day. I stayed at other hotels and they did that. The bed was very high and had to move the foot stool over so my wife could get in the bed. We had a mobility accessible room so I think the bed would be lower to the floor.

The staff were AMAZING. Every staff member I encountered was very friendly and polite. The location of the property was a good location and in the center of everything seems like. The breakfast was good. The water pressure of the shower was strong and also enjoyed the dove soap and body wash that was located in the bathroom.

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Breakfast was typical IHG fare, so I had a little selection. Staff was polite and helpful.

My room's DirecTV didn't work so that was a bummer. Too many people and the rates are too high for "off-season"; don't care if it is Baldwin County, AL, it's October and I was in town to help one of my daughters with a work project. Not a vacation.

With the exception of the carpet in the room, the fresh new updated look and the space saver furniture really is great. The price is right and value good. The staff extremely friendly, hotel clean, location excellent.

The carpet in the rooms. They weren't wet but the humidity in the location and room when we checked in made the carpet feel sticky sort of speak. However once the room cooled down carpet was fine. No smells or stains or anything of that sort. I would remove all carpeting from all rooms. Carpeting today is outdated anything. Floors are much more sanitary than carpet and more easier to clean up with spills, dirt and such.