Lily is the kindest, most helpful host. She really helped make our stay special. It is quiet after 8 pm and is right off the ocean. The beach club operated during the day. Its got a supr chill vibe and the food is incredible.

There wasn't anything I didn't like. The rooms are not fancy but they are quiet, air conditioned and super comfy. They are steps away from the beach club.

The property is old and charming. Lilly, the property manager, is a wonderfully helpful, caring, and knowledgeable person. She helped book our taxi’s coming and going and had great ideas and helpful suggestions throughout our stay! The restaurant on site has delicious& gorgeous food and a wonderful wine bar-though pricey.

The bathroom had luke warm water, mostly hot in am for showering, but often cool only at night.

Beautifully decorated, cosy and overlooking the ocean. Beautiful beach and nice for swimming. Loads of fish can be seen in the morning. Lily was exceptionally friendly and nice and very attentive. She is very natural, real and makes you feel very welcomed.

Perhaps the restaurant has some place for improvement. They close way too early and although the service is good it could be improved further. The restaurant needs to purchase a good coffee machine !

very quiet beautiful private beach away from all the activity. Basic fully functional no frills rooms that were clean and comfortable with excellent service. Restaurant under construction but looks to be exceptional when completed soon

Rooms were a little dark but the beauty and ambiance of the property more than made up for it

Great breakfast at a very nice restaurant. Lily, the motel manager, couldn't have been better! The beach was great and the view was too!

Lilly is so kind and welcoming and fun. a real asset to this already beautiful place

maybe install a ladder at the end of the dock.

Maria's Kan Kin will be a jam once the restaurant is renovated, and breakfast is available there. The staff was super helpful and friendly. It is our hope the restored hotel can keep its tranquil charm with the beautiful tropical flowers.

Would be more convenient to have meals available at the premise.

We traveled by a motor bike through the whole Island and I can say we did not find a more beautiful place to stay in Isla Mujeres. A very nice garden and the romantic private beach with a peer are magic! (paddle boards and kayaks included). We liked the room with the king size bed very much - AC, fan, TV, fridge, a big bathroom with hot water in the shower (not usual in MX hotels). the whole area and the rooms are perfectly clean and in the night it is totaly silent there. The hotel manager, Lily, is a profesional who can deal with all your wishes, she is s very nice and friendly person with a lot of experience. We liked the stay very much even when the hotel was under reconstruction which should be finished in Apríl 2022. Until then it could be a bit noisy during the day but after the reconstruction this hotel will be a heaven on earth!

wifi was ok but could be a bit better

The staff was fantastic and while we were in town for a short period they were as helpful as possible. The view was nice from our balcony and we had more than enough space. We did massages on the beach that the staff helped us to arrange which was awesome. Even the simple gesture of reading my note knowing it was my husband's birthday was so sweet. I would stay here again when their remodel is done -- it looks like ocean views for drinks and eats are on the way.

If I was really critical, there was re-modeling happening so the restaurant was not open which would have been a benefit because there's not much for food that's walkable or open later. This meant breakfast was next door (which was awesome) and I was grateful the staff let us know this ahead of time.

The rooms are really close to the pool and the sea There is a natural atmosphere in the hotel And of course the host Lily was amazing and kind

The place is far from the center and you have to find a way to get around. We rented a motorcycle