The location is perfect, facility super clean, all the stuff is very friendly and accommodating. Food is great, spa is very relaxing and the location is family oriented. Keep up the good work! Thank you so very much for everything! Definitely we are returning soon. A place you must go and stay.

Not applicable.

Really very friendly and caring staff! Since it was my friend's birthday, I had asked in advance if flowers could be organised and the staff member I had communicated with selected a most beautiful bouquet 👌🏻😍 thank you so much! The Spa and Wellness area is truly relaxing, the Salsa class was good fun and the Sauna 'Aufguss' perfectly executed👌🏻 And even though the hotel is quite elegant and stylish, it never felt 'stiff' - on the contrary, we felt very comfortable, welcome and enjoyed the relaxed atmosphere and the 'cosy buzz' - attentive staff and friendly guests too!

... the only minor flaw: the sink in the bathroom seemed clogged, water took a while to drain. But I'm sure this can be easily remedied...

Excellent location for star tours. A very quiet hotel The sauna is excellent including the quiet rooms. Very good breakfast Car parking does not cost money.

Why aren't there two bottles of water for the guests in the room?? This is such a basic and important thing.. We arrived at the hotel from another hotel in Tyrol where we received bottles of water and even free apples. There is no coffee machine or electric kettle to make tea/coffee - very disappointing if you want to relax in the room and watch the view from the balcony.

One of the most luxurious hotels I've ever stayed in and I still can't get over the value for money. The 5-course dinner we got every night was incredible; such a great selection of local produce made into Michelin worthy meals. On our last night desert was a huge Strudel buffet with 6 or 7 different types of Schrudel and ice cream or custard. The level of detail, creativity, and love that these chefs put into their food is unbelievable. The breakfast was also another league - fresh honeycomb, selection of local honeys, tea station with fresh ginger and lemon, smoked salmon with freshly made horesradish or herb salsa, incredible selection of breads and pastries, chia puddings and yoghurts and oats, I could go on and on. The service staff was warm, attentive and efficient. Michelin service! The spa area was gorgeous and beautifully decorated. Quite small given the size of the hotel, so I'm glad we came out of season, as I can imagine it gets a little overcrowded, but it was perfect when we went. Seefeld is cute and reachable within 15 - 20 mins by foot down hill; the train station is about 10 minutes down the hill. Lots of lovely little cafes, restaurants and bars around the main square.

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The hotel building was spectacular and the staff were very friendly and helpful. The breakfast was very good with different varieties of food.

The hotel facilities weren’t up to a four stars standards. It was fine with us not having a coffee machine in the room but there wasn’t even a kettle to make your own coffee or tea. They don’t also provide a bottle of water as a welcome gesture like other hotels. The room was nice but too warm in summer and the noise from the street was too annoying day and night that we had to use ear plugs to sleep.

The breakfast was lovely with Gluten Free bread on request. Loved the room and the balcony overlooking pool and mountains. Loved the indoor and outdoor pool, and saunas. Loved the robe and slippers. Loved the location- lovely walk into town and back. Felt very safe as was first time travelling alone

The only thing missing was a kettle or coffee maker for the room, but I bought tea from either the bistro or bar and took up to my room to drink on the balcony.

Location was good not far from city, the hotel was great wellness was amazing spa, sauna was very satisfying.

The bed in the hotel room was not comfortable, service for cleaning was not the top, there is not coffee or tea in the room overpriced for what you get.

I love the luxurious amenities and impeccable service provided by the hotel staff. The beautiful decor and comfortable accommodations make for a relaxing and enjoyable stay.

I had a flawless experience at the hotel—from the seamless check-in process to the immaculate room cleanliness and attentive staff. Every aspect of my stay exceeded my expectations, and I left feeling completely satisfied and rejuvenated. What a shame, I've had just one night.

We were off season so the price wasn't high, the indoor pool was kinda warm but could be a bit more. The bed is huge and comfortable enough, the location is just out of seefield but we had a car, i think the bus get there. The stuff were nice, the breakfest was ok and the view is beautiful, even though we were facing the forest from a low floor. The room itself feels a bit old but big, the shower isn't great and the toilets are very small. We ordered room service and they charged us 12 euro for the service without telling us beforehand, it was half of the bill.. but actually no one in Austria told us when they charge extra so 🤷

Written above

From the moment we arrived at the hotel we were made to feel at home thanks to the wonderful reception staff. The room was large, very clean if a little old fashioned, but we did not book the hotel to stay in the room. The pool and spa are were exceptional, all facilities were very well maintained, and the pool had the perfect temperature, even to swim outside in the winter. The saunas were aplenty with varying temperatures and aromas, the steamroom was perfect, and everything was exceptionally clean. Breakfast was superb, with everything even the most fussy guest could want. Included in the price is also an afternoon snack, more like a buffet with cakes, soup, salads, meats and cheese and a hot dish. The spa area offered tea, drinks and fruit for no extra cost. Every single member of staff was so friendly and couldn't do enough to make your stay special. This was one of the best hotels I have ever stayed in and no doubt I will be back.

Absolutely nothing.