This accomodation is right next to the ocean, with fabulous restaurants and an excellent bakery close by. The room is spacious, excellent water pressure in the shower, and a beautiful view of the ocean. There is sufficient parking at the side of the accomodation, and we appreciate the late check-in instructions as well as the recommendations very much.

As it's next to the ocean with many restaurants nearby, it can get noisy even till late at night, closing the windows and having the air-con would remedy that slightly. The rooms tend to get cleaned really early and we got woken up by the vacuum cleaner every morning.

Location is fantastic: in front of the sea with lots of restaurants and bars very close and yet no noise at night, only the sound of the sea waves. A short walk to the port and to the old town. Beautiful room, modern and nicely decorated, high ceilings with wood. Room very clean and comfortable bed. There is a small fridge, Nespresso coffee machine, water boiler and free coffee and tea. Although the bathroom is somehow small, it is very nice, the shower is very good and there are good amenities. There is a small patio with tables and chairs, also with places to hang the beach towels, separated by room. There is no breakfast in the hotel and the common spaces are quite limited. However, the hotel has a convention with a cafe just 200 mts away, by the sea, were you can have a good breakfast for 10€ (the 10€ price include three things as e.g., orange juice, coffee and butter croissant); you can ask other things and pay aside (e.g., chocolate croissant, or yogurt or ham and cheese toast, etc.). Personnel, namely Joanna, is very helpful. Additionally, the hotel has a convention with a local rental car that works very well. No problem to park the car right in front of the hotel.

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The location was great. It was near the old town and walking distance to pretty much everything. The staff, particularly Joanna, were very helpful. We loved going to sleep listening to the ocean waves. It was very quiet at night. The place was spotless. There are great walking paths along the ocean in both directions right in front of the property. Parking is free. The window between the bathroom and bedroom is interesting. Thank goodness there are blinds to close for privacy! The common outdoor area with tables and chairs is a nice touch. We appreciated that the hotel offered beach towels, as well.

We didn’t have any ice to make our morning shakes. It would’ve been nice to have a little freezer with ice cubes, but that’s just us. There was road construction going on so getting to the property was a bit chaotic, but that isn’t the hotel’s fault.

Very easy to access and check in - all without seeing a person, but you can message them. Cleaners were lovely, helpful and very friendly. Very clean property, and a stones throw from the sea. Lovely local bars for coffee and breakfast.

My own fault but I didn’t realise there wasn’t breakfast included. And one day I slept in so missed the cleaning slot, so didn’t get a clean one day including towels, but again my own fault there. If the only things I can think of are my own fault - this place is very good!

Easy check in with code (not personal), every morning tehre is someone to greet you and answer your questions. Very helpfull. Clean room. Not big but ok. Clean bathroom. Straight to the sea. Very quiet to sleep! Great location, not in the heart of the center but easy to reach within walking distance. Also many bars and restaurants nearby

The property was difficult to reach because there were roadworks in the street and the streets around. Nothing to do about but it would be helpful if we would have known it before we arrived. The café for the breakfast was closed (and the owner didn't know) but we went to the one in front of the hotel and that was great to.

Why has no one ever talked about the shower in these rooms? WOW incredible shower with amazing water pressure...exactly what we needed after a full day of hiking out in the sun. The booking was super easy and the staff were super friendly even though the interaction was very minimal. -The wifi is good - INCREDIBLE location—you've got the beach literally across from you - incredible shower -clean room, has everything you'd need - not noisy at all. -we booked on the same day and they arranged everything super quickly for us.

everything was great.

I was very impressed with Ciel collection Suites. Staff were friendly, great location, good size room. Very modern facilities, and my room was immaculately clean. The shower was fantastic. Choices of pillows as well. I would definitely recommend, and I would definitely stay here again!

Not any fault of the hotel, and it can't be helped, but staying on the ground floor I did not like cars parked right outside my window. The ground floor is easy because you don't need to carry suitcases upstairs which is the upside.

First of all the people working at this hotel provided exceptional services, they are super friendly and helpful on top of that. This is the best hotel I’ve stayed during my Europe tour so far. We had an ocean view and the breeze from the ocean is unbelievable, very relaxing. The hotel is very clean, the location is much better than downtown Chania, less busy. I originally booked for this trip in 2020, but due to COVID we had to cancel our trip. After our one week stay here, I will definitely come back here again.

The weather in the last 2 days was not conducive to swimming. However, we did go down to the Koum Kapi Beach and dipped our toes in the ocean.

The room was relatively close to the town center, only a few minutes walk. It was clean and had a lovely view to the sea. You could also hear the sound of waves at night. The owners, were friendly and replied immediately to any requests, although I didn't meet the owner in person. Check-in/out was easy. The bed was comfortable and they advertised that the guests could choose their own pillow from a list.

Not related to the accommodation, but there were street work around the area, and the car could not reach the Ciel Collection very easy.

The room was beautifully designed, and the view of the ocean was amazing. The bed was very comfortable. We were greeted by the hostess Johanna, and she provided us recommendations of where to eat good local food. Chania is a beautiful port town, and the hotel is a short walk to the city center. It was a very relaxing stay, would stay here again.

It is a little farther than I had expected from the main part of town where all the shops and restaurants are near the port (but this is something I could have looked up before booking). It is about a 20 minute walk, but everything is flat and it is a nice, safe walk. The pro about being farther away is that it is quieter and more calm for resting after a long day.