The biggest advantage of this hotel is the staff. They are very nice, hardworking and helpful. They’ve checked us in earlier and they even have sent messages for the parking zone in the city centre for us. Breakfast was perfect as well. The hotel is very clean and as people who travel a lot, for the price we have paid, this is one of the best places we’ve been to. Highly recommend :)

It was our first time in Nis and we were looking for a hotel with SPA. We had a great time in the sauna and in the jacuzzi. The staff was very polite and attentive. They gave us good recommendations for restaurants with live music and they even made reservations for us. The rooms were very good size. We had a nice big terrace, a nice bathroom and the floor in the bathroom was heated - we loved that. The breakfast was diverse and tasty. The hotel has parkimg lots if you go by car. Check in and check out were both very quick and smooth. When we checked out, the staff gave us bottles of water for our journey back home - such a nice touch! Thabk you Zen hotel people! We will definitely be back soon!

We wish we could stay longer.

Finally, I found a hotel designed with guests in mind. From shelves in the bathroom, to black out blinds in the bedroom, someone put a lot if thought into this place. I enjoyed private access to the spa, taking advantage of my two hour slot. Hands down, the most beautiful breakfast spread of my trip. Staff at the front desk do double maybe triple duty and yet are top notch at all tasks. Special thanks to Elio for his late night assistance.

At first, I thought the hotel was out of the way, in a residential neighbourhood. With the help of the good people at the front desk, I found local restaurants and public transit links. Local taxis, when booked through the hotel, are not expensive.

Our stay at Hotel Zen was truly exceptional! From the moment we arrived, we were welcomed by the incredibly kind and helpful receptionists who made us feel right at home. The entire hotel was impeccably clean, from the rooms to the common areas—everything was spotless. One of the highlights of our stay was the spa. It offered a private and peaceful escape, allowing us to relax and unwind completely. We were really impressed by the overall atmosphere and attention to detail throughout the hotel. We left Hotel Zen completely satisfied and will definitely recommend it to anyone looking for a tranquil and luxurious getaway. We can’t wait to return!

Nope

Great staff, great bedroom, comfy bed, and designer furniture. You can place an individual, extensive breakfast order when you check in, and choose your preferred time slot during breakfast hours. Breakfast was freshly baked/prepared and on the table when you arrived... Wow! Complimentary private spa time (booked at check-in) was a bonus. The roof pool was closed for refurbishing, and the hotel is on the edge of town, but there are affordable cafes and restaurants within a five-minute walk.

Edge of town

The room was excellent with a mini bar, a comfortable wall to wall carpet, a cooling airco, a large balcony to relax with a drink and a comfortable bed to snooze. The reception staff is exceptional, hospitable, kind and very helpful. This was an especially welcomed experience since in the last few days we had a really bad stay during our crossing from Nis. Thank you guys at Zen Hotel. We are definitely coming back on our next crossing from Serbia!

Nothing to mention. The place is spot on value for money.

The staff were very friendly, also to our dog. They upgraded us to a bigger ground floor room, because our dog had trouble walking up the stairs. The breakfast was exceptional, with a variety of delicious food. It wasn't an open bar, but that seemed like a good choice not to waste food, since they did not have many guests at that time.

I wish there was a big green area nearby for our dog to walk, play and potty.

Everything was just excellent in the hotel - location, the room itself, cleanness, equipment, spa. The politeness and kindness of the staff was incredible. The breakfast was so delicious (though we're quite picky and try to stick with healthy options) and it was served very nicely. We also got a private parking place on request. We highly recommend this place!

Everything was very very clean! 10/10 The equipement was a high quality classic hotel equipment. They even gave us treats for our dog as a gift. 10/10 Communication was outstanding, everyone was very kind and very help-full. 10/10 Breakfast was interesting, moderate choice, some fresh fruits but also a lot of "durable" foods. We missed for example a fresh salad, or fresh bread. For a one night stay the breakfast was good, but it's location in the basement is not suitable for a longer stay. 6/10 The location of the hotel is OK, the parking is in front of the hotel, seemed safe. 9/10 We haven't got the time to visit the spa, but it seemd very good from the out-side. Overall it's a Yes!

For a one night stay the breakfast was good, but it's location in the basement is not suitable for a longer stay. The missing fresh bread is absolut basics in the morning. But the food was tasty, and it's OK.

The hotel is very clean and with very polite staff, the only thing I missed was a kettle and coffee in the room, otherwise it has everything. The spa center is small but sufficient, when booked in advance it is very convenient and there is no crowding.