The hotel is on a very beautiful location, outsude of that center crowd. The staff is simply amazing, so friendly and attentive everywhere, the waiters, the reception, the SPA, the cleaning staff they all made our stay great. Food was great too, pleanty of choices and excellent quality.

Some points that could be improved: SPA area around pool gets very wet especially in high peeks, someone should come from time to time to wipe the floor. Also teenagers playing with the ball should not be allowed to consume half of the pool, in period 18-21h when its adult only time. Food buffet had no labels at all, many people have dietary preferences and alergies, those should be listed. Doors in rooms sometimes cant be closed without key, e.g bathroom, that should be fixed.

Excellent breakfast. Clean, comfortable room. We had everything we needed. Staff was pleasant, kind and helpful. The hotel building is slightly tucked away from the main center (though easily walkable) which was great - we didn’t care for the “center” as it is crowded, looks like a state fair or Disney park and totally ruins the experience of being in the mountains. We were only staying overnight and continued our travels in the morning - but hotel was great and I would come back again if traveling through the area.

The only problem were front and back stairs - there is an oddly sized step in front of the hotel, where I almost tripped twice. Back door of the hotel has a raised step - also a problem. I imagine if it is better marked - it would solve the problem.

The location of this property is everything!! You can literally walk to go to Zlatibor Center. Lidl supermarket is next door (1 minute by walk), parking near the hotel is free of charge, the Zlatibor Theme Park was opposite, we could see the Ferris Wheel from our balcony! We also had 3 hours everyday spa facilities. The indoor pool is very large, clean and the staff are very nice. Walkable distance to the Gold Gondola and Zlatibor Center. Other attractions such as : waterfall, cave etc... are not very far (30-40mins max)

The staff does not speak proper English. The rooms are not cleaned everyday. All they do is change towels and give you toilet paper if needed. During our 5 night stay, cleaners did not change our sheets, did not do our bed and above all they never cleaned the surfaces. Also, when asked to have our mugs/glasses changed every morning, we were told this is not possible. The bathroom wasn't very spacious. Also, to go up the reception, there are some stairs one need to go up with the luggages. There will be no one available to help you. Since the staff does not speak in English, communication is poor. When compared to our hotels we've been too in Serbia, the staff are not so friendly. Breakfast was good but not many to choose from.

The breakfast was excellent. The staff at check-in and in the dining room were very friendly. Overall, this is a pleasant hotel and I recommend it. Excellent location.

We rented an attic room, which was okay. However, since it was an attic room, pigeons would come to the window and balcony in the morning and wake us up. It might be better not to choose this room at check-in. The receptionist at departure was not very friendly.

It was the first time we stayed in the hotel Agape.It is in great location near all the major attractions.Staff was incredibly welcoming and helpful during the stay. Cleanliness of the room, breakfast area and all around the hotel was exceptional.The variety of the breakfast food was great ,fresh and choices for vegetarian and non vegetarian.We would love to recommend the hotel and hopefully we will be able to visit again.

None

Everything was great. Clean and comfortable. The breakfast is excellent, every day there's something new added to the buffet.The swimming pool was the highlight of our stay here because our 1yo baby loved it and has made a lot of friends there 😁 The hotel is a 5min walk from the centre where you can find a lot of great restaurants, fast food and souvenirs shops. Hopefully we will be back next year 😁

There is no AC in the rooms. But if you keep your windows open during the night it will cool down the room a bit.

The hotel is very well maintained. We didn't have any problems with the bathroom/toilet and the staff was responsive/kind to our requests (we were 3 people and, as usual, like in many other 3* hotels, the hygiene items and towels - I found for 2 people). The hotel is located near the center of the resort, which is why it was crowded. The breakfast is very good and tasty.

The staff at the reception - a very kind and grateful lady of the English language (although, according to her, she knows the English language quite well) - greeted us very distantly and in no mood, given that we arrived after 07.30 a.m. and we had to get a room by 14.00 (check out: after 14.00). I asked in English if he could assign us a room and he said no. He recommended that we go for a walk and come back after 14.00. Being tired from the road, we didn't ask for a coffee, we stayed a few minutes on the terrace, after which we served the coffee at one of the restaurants in the resort.

Family-friendly hotel. The staff was great, helpful, and kind-hearted. Free parking. Comfort family room. Near to the amusement park, and dino park for kids. Zlatibor's traditional food "Komplet lepinja" was amazing.

Before guests check-in, it would be nice that heating system is enabled in the room :) Not a big deal, but we needed to wait for a couple of hours to get heated. I was missing a steam bath. Also, wellness and spa are available only 3 hours per day per room, and kids until 6 PM - it would be nice if it could be unlimited usage per room (with or without kids). Child playground in the cafe/restaurant could be bigger.

Apartment 212 was gorgeous. Buffett style breakfasts was excellent, every member of the staff was going extra mile to make us feel welcome

Indoor swimming pool coould have and should have been bigger. Skiing season was not open before we left for home but that has nothing to do with the hotel

Everything was perfect, the location is great, close to the center and the children's park. The receptionist who welcomed us was 10/10 up to the task, she immediately informed us about all the useful information about the hotel and the place, she also helped us book excursions outside the hotel, very pleasant and hospitable employees. The breakfast was excellent.