Room, building, complex, history.

We were disappointed with food quality and offer (breakfast and dinner). Coffee was awful, deserts are all the same and tasteless which doesn’t suit to hotel range. Wellness facilities need renovation.

Hotel room very clean and in very good condition apart from shower which leaked terribly onto the tiles floor as water could easily splash from underneath the sliding door.

Booking.com stated local city and service taxes included when they were not. Inaccurate and annoying. Swimming pool in Hotel Vita in need of renovation. Boutique hotel Dobrna very pleasant but sauna facilities within same building minimal and not appealing given rest areas not kept tidy with leaves everywhere, including in the outdoor dipping tub.

Building style is pretty, the location of our hotel within a small park makes the stay very relaxing. Lots of activities you can join during the day.

Would be nice to have more quality options for breakfast (a bit more fresh). Spa/swimming pools were okey but not to the standard of the surrounding environment.

Environment - nature, friendly staff, excellent food, hotel room, spa.

The hotel does not have an elevator, and we were on the third floor. To check in, you have to go to a nearby hotel Švicarija, because this hotel does not have a reception

Amazing room and perfect meals. We recommend taking half board. Diners are always tasty.

Everything was great.

clean room, access to pools, nice environment

breakfast and dinner can be better, the quality is average

Beautiful nature and old buildings

Location, comfortable rooms, overall service.

This is not a hotel, let alone a four-star hotel. There is no reception at the entry and no receptionist. Even hostels have a receptionist desk and receptionist service. Instead, you encounter an electronically locked door. In other words, you might as well be checking into an airbnb establishment. I accidentally ran into a cleaning-lady that was just leaving the premises, who informed me one must fetch an electronic key from a nearby (also) four-star hotel Švicarija. There is no lift and obviously no receptionist let alone a porter (despite this being a four-star hotel) to help you drag the suitcase to the third floor. One of the reasons one chooses a hotel is precisely to have a reception service available during the day and during the night just in case something happens and one needs help. Instead, at so-called Boutique hotel, which is a total misnomer, one is left to one's own devices (and you are worried sick you might lose the electronic card, which means you might be left outside) with no receptionist or other staff in the building during the day and, what is even more worrisome, during the night. You are locked inside the building with total strangers. Anything could happen. There is no breakfast (or dinner) served on the premises either, which again does not make this a hotel at all, let alone a four-star hotel. You have to trudge to a nearby establishment Švicarija with a small dining area, which hardly accommodates the domestic guests. This is a waste of time and absolute hassle when it rains or snows as you reach your breakfast drenched. On top of this, the reception desk at Švicarija, where meals are served, closes at 19.00. The dinner is served until 21.00. I was left in front of the closed door all three evenings in a row, and had to knock on the windows of the dining area to attract the attention of the guests to let me in. It is totally degrading. This is not a hotel, let alone a four-star hotel (no balconies either). Way overpriced.

I very much liked the hotel room, very clean, spacious, with everything needed. Also restaurant was perfect - both for quality and diversity of food (dinner and breakfast), but also about the staff working in the restaurant, all of them were excellent. The swimming pool and sauna facilities were also very nice.

There are no things that I would not like, but rather what could be improved or adjusted, though I understand it can also be a cultural difference: 1) To have spa treatment offers for whole day on Sunday. (Now apparently it’s only till 14h00). In many other countries where I stayed in similar locations, the spa treatments are open a whole day during weekend, because in fact this is when people have time to go and do some procedures . I personally was interested in enjoying several of them last Sunday, and I’m sure many other clients too. 2) to provide two keys for the room even when only one person rents it and especially as the reception of my hotel was in another hotel. It was strange for me that when accidentally I forgot my key in the room, I was sent back to wait outside that cleaning lady comes to open (which didn’t happen), and then go back again to reception that seemed initially hesitant about providing a second key. Maybe they had good reasons, but for me it looked strange But these are just things that could be reconsidered. Because I’m overall I was very pleased about the hotel, its services and its staff.