It’s a beautiful property in the heart of Prince Alfred that is well maintained and centrally located.

Our room backed onto the staff area and that could get a bit noisy at times with staff speaking to each other out back. The rest was really awesome.

Comfortable, friendly and situated in the heart of the town.

Ladys Bar was closed on Wednesday evening. Redirected to the outside Gin Bar on the street veranda. Very uncomfortable cold and inappropriate for guests to relax in. After retiring from the dining room to the lounge, we found that the fire was not lit in hotel lounge. Had to find security to fetch wood and light a fire. Forced to consume our own drinks from our rooms as there was no bar service. Hotel lost out on sales from the lady's bar. One would expect that these basic services and amenities would be function in an establishment of this standing at all times.

The room was amazing! I did not expect the level of detail that the hotel provides! We had a coffee station with two rusks, a lot of coffee and tea packets, as well as enough milk. They also provide everything you need for mosquitos in the summer months, which I think is a great thing! The breakfast was also amazing - a very high quality menu to order from for your main breakfast meal, and then the croissants were just out of this world!

The only thing that can maybe improve is the coffee machine at breakfast. Not everyone enjoys filter coffee, and sometimes you feel like frothed milk with an espresso shot. But that is literally the only thing I can think of - this place is really a great small town hotel experience!

Room very spacious and staff always around which was nice. The dinner in the hotel was very good to be honest. The service was attentive and the quality of the food was surprisingly fantastic. The breakfast in the morning was enough but nothing over the top but everything is there thats needed.

We had room 2 which was right above the reception, unfortunately since the floors are from wood when the reception staff arrive they might want to keep a little bit more quiet as you can hear them as from early morning.

The breakfast service is fantastic, with so many options and delicious coffee. The gin bar is a fantastic dinner spot as well. We stayed in a garden cottage for 2 nights, and the adjoining rondawels were lovely. The staff are all very helpful. The hotel has a spa that my daughter used for a treatment, and they are very welcoming and professional. There are so many lovely little spaces in the hotel including a deli, reading room, ladies bar, pool area, spa, coffee shop and curio shop.

We loved the comfort, the warmth, the old world charm We loved the fireplace in the lounge and diningroom We loved the food - breakfast and dinner!

We encountered so many local artists on our visit and we feel it is a pity that the hotel does not display the work of some of these artists, but instead display cheapish decor items that does not tell a story of Prince Albert and the heritage of the town. The shower head of our shower needs replacement, Bosluiskloof

Friendly and helpful staff, comfortable room, excellent breakfast.

The evening meal in the dining room was disappointing. We have stayed there before and eaten at the hotel. My husband ordered the chicken Alfredo pasta dish. It was dry, basically a bowl of pasta with chicken strips on top. My husband kept quiet so as not to spoil our evening. Burger at lunch was also undercooked. The last time we visited we really enjoyed the dinner and had really looked forward to eating at the hotel again. R25 for a bottle of sparkling water is also very expensive. We would stay at the hotel again, but consider other options for dinner.

Very spacious room with the balcony overlooking the Main Street of Prince Albert. The bathroom also well equipped and spacious. Safe parking space and a beautiful swimming pool. The dinner was great and a good selection of wines are on the menu. Breakfast offered all what we wanted.

One should know that this exclusive room is on the first floor. As a consequence one has to accept steep stairs. As that is mentioned on the website it should be not a problem. As we always travel with light luggage we could enjoy all the plus points of this location

Very comfortable stay we staid in a luxury room with a balcony overlooking the main street of Prince Albert - the bed was very big and warm and the room was large. The bathroom is a bit dated and the shower does not fit with the old world feel - it is a added plastic bottom shower but it got the job done! Overall a great stay. Breakfast was amazing! The staff are very friendly and helpful.

First the good stuff, the staff are excellent, very friendly and polite wonderful. The pool area is very nice and comfortable.

I had the luxury room which was very dark with very little natural light. The terrace was not really comfortable to sit in. The room was made up, but the coffee was not replenished the next day and the towels were not fully replenished. They also did not replenish the bathroom shower and shampoo. I also did not have the mosquito mats replenished so had to buy my own.