(1) Its location - the hotel is located along the Songdo river and central park. The lobby and hotel rooms provide good view of the vast park, stunning skyscapers, nearby museums and beautifully illuminated bridges. There is a subway station at its back entrance and there are rows of eateries, pubs, cafes, restaurants and convenience stores in that area. This area gives a modern yet laid back vibe. My family liked to take a stroll along the river walk at night with cool fresh air blowing! (2) Everything in the hotel looks new/well maintained. The rooms have very comfortable beds, working amenities, strong air-cond, water pressure and bidet. Housekeeping was clean and efficient too. (3) Free parking for hotel guests. The basement 1 car park has very high ceiling, very brightly lit and airy compared to other hotel car parks.

(1) Nothing much. Just that the reception counter staff could not understand our enquiries in regards to car parking issue when we checked in. As the hotel lobby is located on the 21st floor, having to go down & up again to settle our car parking was not fun.

Great location in Incheon near the Central Park and Hop on Hop off bus. Very comfortable quiet rooms with good bathroom. About 35 minutes from the airport - an easy Uber ride. Staff were helpful and we were able to leave luggage after check out behind the reception area which was great as we had a late evening flight. We had no issues with check in as we arrived around 9:30pm but it looked like it could get very busy at usual check in time (there is a ticketing system).

Nothing - was great for our short stay in Incheon.

Amazing room, and a surprisingly large bed, the staff are very friendly and we had a great view from our room. Right across from some delicious food options, 7/11 & a train station. Nothing to complain about with our stay, it's exactly what you paid for.

It's quite far away from the city center and most generic sight seeing locations, if you don't have a car or you can't navigate the train system it might be quite difficult to get in, it takes about 2-3 trains and a total of close to 40 minutes to get to the main city center.

Location is quite central, and was good to walk around Central park which is just beside the hotel. Breakfast has a good variety of food.

We were confused where to check in at first since we arrived a bit late in the night. We then figured out that the reception is at the 19th floor, which was the first time encountering it, since most hotels would have the reception at the Ground Floor. Maybe more signage on the lift lobby or entrance would help.

The room was spacious and clean, the bed was comfortable, the staff were friendly, the location was really good right in Central Park near a supermarket and restaurants/cafes.

The Wi-Fi cut me off whenever I wasn’t using my phone so I didn’t receive messages in real time and had to reconnect every time I picked my phone up. The air conditioning lights were really bright so the room was never completely dark. It was only when I covered them that I conquered my jet lag!

Holiday Inn is just outside the metro station Central Park. Easy access. Reached the destination by Taxi from the Incheon airport. It is about 45 min to 50 min. ride depending on the traffic conditions. The ambience was quiet calm. The included breakfast was very good. Being a vegetarian, I survived with their fruits platter, bread, butter and Jam along with that Corn flakes and dry fruits and nuts. Ofcourse for non-vegetarian there were umpteen varieties

In the breakfast buffet it would help a lot if they also mention by the Vegetarian icon (with Green dot) for the vegetarian food and non-vegetarian icon for egg and meat foods in each of the menu description. Much to my dismay, the last order for dinner was 9:00 p.m. We wanted to try their roof top restaurant and went there at sharp 9:00 p.m they told that it is closed..!!! That was a real disappointment.

Breakfast was adequate. Koreans don't know how to cook good western foods. Most everything served was not hot.

The breakfast information at registration was confusing. W wound up paying for two expensive breakfasts that we did not eat. At registration we must have payed for a breakfast for every morning but only ate there the first morning.

Great location, super close to Airport and train station. Has some cool little restaurant close by. Songdo Central Park is pretty much across the road and it provides a great little stroll through on a nice day. It's a perfect hotel if you are stopping over or departing as it's only 30mins away from the international airport by car.

Nothing, was a good stay

Excellent location, just next to Central Park and the subway station is just a short walk. Airport bus is just a ten mins walk . Perfect place to stay a few days in Incheon to relax, enjoy the beautiful parks, shopping at Hyundai premium outlets and enjoy the coffee and food around , whilst winding down our visit to South Korea.

Didn’t have breakfast. Excellent Location to Subway excellent as a staging point to all nearby must visit places. Limousine Drop-Off and pick up point from/to Incheon airport was perfect.

Controlling the AC. Felt too warm. Even with the windows opened during the night. This is April. I can imagine it will be very uncomfortable in summer.