Everything! Location. The hotel itself is very charming. The bed and pillows are excellent. Breakfast was very good - the choice of Asian, classic eggs and toast, etc. they also serve complimentary coffee and snacks all day round.

It is not about the property - just be aware that there is construction going near, it’s noisy at night as well. Carnage cleaners also air a lot of noise. Better have earplugs. The hotel itself is soundproof.

Very good location, just in the center near metro and attractions. Helpfully stuff with good English. Comfortable beds. Good breakfast. Water, tea and coffee free in the lobby

Cleaning rooms not good at all. Very loud air condition. Impossible to open the window because of the terrible noise outside

I loved the breakfast ....good variety. Fresh food. Ample food. I loved the artistic flare and decorations in the breakfast room and all throughout the hotel. Staff in breakfast room very friendly and helpful.

Can't think of anything.

Beautifully designed rooms, the beds are very comfortable and the heating is wonderful in the depths of winter. Great location, walkable to many of the main attractions of Seoul. The breakfast is good, remember you're in an Asian country and not a western world so don't expect lots of western choices. Great little cocktail bar just around the corner

We had a slight issue with the hot water but were moved to another room where everything was fine.

Would absolutely stay again! I felt completely safe for my whole stay, from the facilities, location and staff. The staff made an effort to communicate in English with me which I never expect but always appreciate, and they were very helpful about the features of my stay. I also had to make a last minute booking after checking out since my flight was cancelled and they were very accomodating, they also let me check in extremely early for a small extra fee. The room itself was very clean and they provided options for a full room make up or a maintenance clean of just the rubbish and towels. I was really grateful to have a small fridge and a bathtub available as well, and the hot water was almost instant! I didn't make it to breakfast often since I woke late, but there were a lot of options available for various tastes. I visited Korea in a transition between 18 to -1 degrees and the insulation was great, I think the indoor temperature is maintained at about 24 degrees with air conditioning available. The location is amazing for a tourist, between two major subway lines with only a short walk to a number of other lines. I also chose to walk to Myeongdong, Gyeongbokgung palace, Insadong, and Dongdaemun often since they were all about 20 minutes or less away. Never had a noise problem either despite being located on a street off a main road.

There were minor visual flaws such as paint peeling in corners but the general structure is very sound and it never felt unclean to me, simply natural wear.

The breakfast was very tasty everyday. The decoration and how the hotel was set up with paintings and European inspired furniture was very surprising!

We wish our bed would have been made up more often for a stay of 1 week.

The breakfast was amazing and so plentiful. The guest areas in lobby and garden are well designed and comfortable. The nice little touches of snacks and drinks available in lobby and also k beauty to try. A microwave to use. Being able to use the iron was great too. The staff were lovely and I noticed in our 3 week stay, they work hard and are constantly improving the property.

The cleaning was overall very good. Just sometimes rubbish not taken and sometimes changing linen when not needed. Bed was beautiful but uncomfortable for me. Mainly pillows were a bit hard. So not my best sleeps

Everything is fabulous. The staff were very helpful and nice, especially the Uzbekistan ladies (English, Russian and Korean speaking) receptionists, and also the helpful breakfast staff in the restaurant. The whole hotel was exceptional, clean, and well decorated. The room was great, a very comfortable bed. Heated tiled floor made room nice and warm (I was there in winter), there was also good air-conditioning. The location was good for the many restaurants and bars. A short walk to Metro station for ease to get to everything else Seoul has to offer.

Breakfast has limited European options. But since it's all free and included, it was good for eggs, toast, waffles, tea, coffee, and fruit drinks.

The staff were friendly and helpful. The complimentary breakfast was great 😊 The location was good. The room was comfortable and clean.

The location was great! You could walk to most of the touristic spots in the city center. The size of the room was good, and the toilet was very spacious.

The breakfast could improve a bit. They had a good selection for the korean breakfast, but just some white bread, waffles, and jam for the "continental" breakfast The limited English skills among the staff was a minus, but the biggest minus was that there wasn't any storage space in the room, no shelves, no closet, nowhere to put your things, really. None of this affected our vacation, the hotel is nice and we recommend it.