The location of the hotel is perfect. It is located right between the two main palaces. Perfect for a first time in Seoul. The staff is very welcoming and helpful. There is free laundry available

An upstairs neighbor who kept walking and making noise until 2 a.m. the second night. but it's not the hotel's fault.

I loved the proximity to Insadong for shopping or food. Ssamzigil is a great spot to check out. They have a small laundry room you can use for free. It was quiet, comfortable and the staff are super helpful. The rooms are a nice size, the beds are comfortable, the bathroom is really nice size. There is 1 grocery store and a few convenience stores within a block or 2 as well. All around I loved this location and if I want to be located near the palaces again I'd consider staying here because I liked it so much.

It would be nice if there were a few more food items to choose from at their Cafe in the lobby. It wasn't an issue because there are so many places to eat near by... but it might have been nice to just go downstairs and get something early in the morning. Most cafes and restaurants don't open till 10am or later.

5-10 min walk to buses and subway. In th heart of insadong and lots of places to eat and shop nearby. Onsite free laundry machines with detergent

The hotel was located very close to 3 stations, closest being jonggak. It's also located right next to the heart of insadong so it was perfect for our family's last stay as we enjoyed the unique teas around the area. The hotel offers free washing and drying. There are 2 of each. They clean every day and provide all the entertainment (YouTube, Netflix). Bathroom was large with fresh towels daily. The room itself was large and it has internal heating so it was perfect during the cold days. Beds were very comfortable. Finally, but not least, staff were super helpful.

The tv was a little outdated so the resolution was poor. Bathroom shower had a little bit of mold but nothing too concerning. Also those that might be wanting the bidet might be disappointed - you got the normal toilet seats, fine for us though.

The hotel felt really cozy overall. We liked the simple and practical design of the rooms, and spacious and clean bathrooms, and the bright cafeteria downstairs. The also enjoyed the German instant coffee and tee in our rooms and the free espresso maker downstairs. The location was excellent. Thanks to all of the friendly staff! Everyone made us feel welcome, especially the staff at the front desk.

The only thing I would suggest is to install a shower curtain. This would prevent water from getting on the floor, and guests wouldn't have to use the slippers to enter the bathroom.

Twin deluxe room was large with two comfortable beds and pillows. Liked the larger room with a comfortable sitting chair and table. Very clean and as a smaller hotel, elevator wait was short. Reasonable walk to subway and many food options and some of the main sights. Also liked free laundry in basement. As an every other year traveler all over South Korea - found this was a very nice overall value and would stay here again.

Most Korea hotel toilets have bidets - however this did not. But did find the separate toilet area a real plus. Also the shower area is a large open tub. Worked ok but would prefer a rain shower head. These are small nits. And I small quite location and nice room far outweigh these items.

Free laundry in basement

No shower screen in bathroom which make the whole bathroom wet when shower

We went as a group of friends and we were all pleasantly surprised! The room was very spacious for 3 people and as it was July, AC was very important for us as well and that worked perfectly fine. The staff was very helpful and took their time helping us and recommending places to go to. Every time our room got cleaned, we had new water bottles in the fridge which was very nice. Nearby of the hotel 2 convenience stores, 1 big supermarket and lots of banks are located as well as the heart of Insadong being a few minutes away and Ikseondong being a 10 minute walk away. If you wish to go to other places in Seoul, 3 big subway stations are nearby. When I go to Korea with a big group again I would definitely pick Hotel Sunbee again!

The walls are a bit thin so you can hear some talking on the floor pretty easily but it wasn't too disturbing

Spacious room, very comfortable bed = great sleep, quiet surroundings, quiet fridge, discreet daily maid service. Free use of laundry machines in basement. (But had to guess dosage of detergent.) Excellent location in very walkable district.

Noisy bath fan is worst feature, so I bathed in semi-darkness with light from hall. Toilet fan mildly noisy. Windows open (nice), but sliding the Hanok-style pane open to get natural light lets in cold air from somewhere, even though modern outer window panes seemed to be properly shut. Floor-heating thermostat seems to be decorative (eg doesn't work) because it has limited hours, centrally controlled. Using the A/C unit to warm the room just isn't the same! Automatic light in entryway turns off while you're sitting on floor lacing your boots, and I need light to lace the boots; sensor doesn't reach the floor area.

The location is very good. Very centrally located if you are planning to go Myeongdong area, Gyeobukgong Palace, Bukchon Hanok Village, Dongdaemun area. All these area are within 10-15 mins subway or taxi ride. A lot of eateries nearby. The room is spacious for 2 adults & 3 young kids (below 6 years old). The futon bed was huge enough to fit 3 little kids. Overall, the room is clean and spacious and we had a great stay.

The housekeeping missed out to refill mineral waters and tissue in our room. But i was solved quickly once we requested.