The location is good. I have good memories in this hotel back in 2019. I love that it has few coffee shops and good restaurants around. Plus, Olive Young is just few metres away and I get my essentials there! The staff was very helpful despite the volume of international participants coming to stay in the hotel. They kindly booked taxis for you.

Unfortunately, the WC in my room (number 830), is not functioning 100%. The water for flushing only comes out from the sides, and water was not released at the frontal part of the WC. I needed to take the shower bidet to clean the WC after using. Maybe the hotel needs to check on that.

The breakfast spread was superb and a very wide selection. The timing though is a bit restrictive

The entire check in process. Though the check in time was 3 pm and a request made for early check in, the staff were not very helpful in even checking if rooms were available for early check in. Eventually, they did give the room earlier than 3 pm, but after repeated requests. This meant that they had rooms ready, but didnt really accomodate customers.

Location, room, breakfast, free shuttle bus to/from work

Cleaning (in the 1st day, the chair in my room was not clean; I had to call the reception and they came to the room to clean it), for 2 days I had no bathroom carpet (they forgot to provide during room cleaning), the view from the window was opaque (there was a kind of plastic in the glass), there is no more stop of the airport bus close the to hotel (it had before the pandemic; I had to go/come to/from another stop using a taxi), the blanket was very heavy (there was no light blanket, however I didn't try to ask for one).

The location was perfect. Price was not too high too. I loved that it had a cafe, a Starbucks just below. Situated in the heart of the city, it was good to easily find a place to eat. It also was about 15mins away from the train station.

It could be cheaper. And it was sad that they didn't honor my accor membership because I booked it through booking dot com. They should still have honored it.

The location is good. The staff are well behaved. Breakfast was great.

The room temperature was too hot and i tried to lower the temp but it was somehow not working. The room size was not that spacious for two people.

The bed was the best I have slept in. Was great.

It was a little dark and a bit oppressive. Also walls were very thin so could hear the neighbours clearly which I wouldn’t expect of a four star hotel.

clean and serine. good to take a rest after work

way too small room and tight arrangement of a lot of rooms. the room where I stayed didnt have a window

Comfortable room, great staff, very friendly and helpful. Good location, with a restaurant and Starbucks at the lobby level. Offered free parking.

Breakfast was amazing, lobby looks very impressive. Room was good.

There is a 'smell' in the hallways that I couldnt place. This smell was not present in the room though.

Great location, just 2mins walk from City Hall metro station, also in the area of lots of restaurants and bars. Staff speaks good english and is friendly.

nothing