A very good place to stay. Breakfasts were pretty nice, overall a clean hotel, a very comfortable bathroom, room was nice. Very well-working AC with no bad smell, which can be sometimes a problem.

Can't really say I disliked something in particular. Breakfast could have more options. It got a bit boring after two weeks. The two dinners I had there were a bit more expensive compared to similar quality outside and there was quite a lot of traffic around the hotel, as it sits near a highway, but it is just nitpicking. Also, if you are traveling by a car, the proximity ti a highway can be actually a benefit.

room was excellent and set up for 3 beds as requested. everything was spotless. staff was super friendly and helpful. breakfast was great: food was good, varied, and the room was pleasant. The shuttle service from the hotel to the airport was excellent. 9 euros for everyone. available on the 1/2 hour. service was excellent. an unexpected treat. Kudos to the reception people who helped me adjust my watch to the new time change. They accomplished this in 2 minutes and were so very polite.

everything was perfect. I would definitely recommend this hotel to others and should I return to Spain, I would stay there.

This was a ‘practical’ choice for me as I was finishing up a 6 week trip and was flying home from Madrid. The value was excellent - location good being a short distance from the airport and they have a shuttle at nominal cost. Breakfast was just fine with enough options for most anyone. The surrounding area is easy to walk, safe And offers many food choices.

My one beef (being an English only speaker) is their TV package does not carry a single English News station (BBC, CNN International, etc). Their in-room information does not match the current reality.

The room is very big and equipped with everything you need, very quiet The bed is spectacular - huge and very comfortable Modern TV, you can connect your device to watch what you want Very good breakfast and the restaurant was never crowded Helpfull staf Free gated parking Minibar and beverages and snacks always availiable in the hall

The water from the shower was leaking to the floor so we allways had a wet towel there Have to understand that it's really far from the city center

It was modern and in an area of hotels around the airport catering mainly for transiting visitors. I would not recommend for longer stays in Madrid it is too far away from everything. It was large enough and furnished well. Towels and linen were clean and fresh and the bathroom sparkling. The breakfast included in the price was excellent. The shuttle was 9euros per room and well worth using. It was a very quiet good nights sleep Staff were welcoming at reception. Good value for money

Everything was fine It was perfect for the night before a flight.

The breakfast was great with excellent variety and quality. Staff at reception and restaurant were efficient & friendly. The room was well appointed & spacious and included a king-size bed and a beaut bathroom.

The location better suits business travellers & those with a car. Whilst the train station is an easy 10-15 walk away, it takes 3 trains to get to the Sol or Gran Via areas. Overall the time it takes from the hotel to downtown by train is an hour or more.

Location 400 m away from the metro station. The parking access was perfect for our minivan - outside parking just in front of the hotel. The room was clean, cozy and quiet.

The breakfast is good, but definitely there is a lot of room for improvement. You don't have a big variety of options, there are no fresh vegetables except tomato and if your stay is one week, you eat the same every day.

Very polite personnel, clean, bright, comfortable beds, the room had everything one might need.

The door to the toilet was a glass door with gaps around it, so it means the sound is not blocked at all, and the second person in the room can perfectly hear everything that the other person is doing in the toilet, which is not comfortable at all if you ask me. 🫣 Fix it and the room will be 10/10

Beautiful! Nice and clean and so comfortable!! Cafeteria was cozy and the food delicious! Breakfast buffet was really the icing on a great cake! So much to choose from and so good!

Further from the airport than I thought but our shuttle driver knew the way and was a really good driver! No change for smaller bills for tipping at the front desk, they sent me over to the Burger King or the grocery market, both right next door. BK was closed and the market refused to make change.

We stay here just for one night in between flights, but everything was beyond perfect! I have never been in a Hotel where employees were so happy, helpful, and kind like here. This was definitely one of the best stays we had since we start traveling with a kid, and for a very affordable price! Location: Super easy to reach from the airport, good location surrounded by all sort of amnesties. We arrived late in the night so we use a taxi from the airport, for a 20 we were there, and in 15 min. Next day to go back to the airport we use the shuttle of the hotel, costing less than the half than a taxi. Helpfulness: they hold post mail for me at no additional cost. They offer us stay until 2pm next day for free so our baby could have his nap on a real bed. They hold our luggage after check out. They lend us a scale to weight the luggage. All details provided proactively (we barely ask for any of this) by different employees and each one of them with a smile on the face... excellent customer service, really! We will be back for sure.