Clean, comfortable rooms. Great location, walkable to harbor/beaches, Gothic Quarter and most other attractions. Staff was amazing, very friendly, helpful and accommodating. Convenient breakfast in hotel and bar/restaurant on rooftop.

The facilities exceeded our expectations only to be surpassed by the staff at every level from the moment we arrived until the moment we left. The staff, especially at the front desk, could not be any more helpful and efficient and accommodating!

We loved the interior, the furniture and that all the public rooms were scented. We dined also in and had once room service; the food was on both occasions delicious, fresh and worth a 5 star hotel.

The „only“ aspect that we could critize is that you see the age of the furniture with respect to e.g., there are cuts on the bathrooms door, the floor was at some points damaged, the outdoor furniture was a bit „used“. But for Spanish standards, still a really good quality and we were very happy.

It was a very nice hotel. Double windows to keep down the outside noise. Right at the start of the Bari Gotic and easy reach to Barceloneta. The rooftop area was small but comfortable, and the service was excellent. We only had one dinner in the restaurant, but it was delicious.

The beds are a little soft, but each person has their own preferences

This hotel was one of the best hotels we have ever visited. The location is perfect, and the staff were all incredible. Knowledgeable and helpful to the fullest, and incredibly kind. The rooms are comfortable and the roof bar area was fantastic.

Perfect hotel

Very attentive staff. Was greeted with welcome drinks and chocolate during check in. The staff heard of my injuries sustained earlier the trip and arranged a doctor to come visit (while preparing a vacuum sealed bag of ice). One of the receptionist accompanied me to my room and checked to make sure I am comfortable and showed me how to use the facilities within the room. The room also had welcome snacks together with handwritten card. When called to ask order room service, a different receptionist spoke to me and checked if I am okay and if I needed more ice for my injury - this meant they actually took the effort to communicate internally about my issues. During check out, the staff again inquired about my injuries.

Room was a bit dark even with lights all switched on. The room took a bit longer to warm up once temperature was changed.

Amazing experience all around. From the moment we walked in, we could tell their special attention to detail. The way staff goes about taking care of their guests is exceptional. The rooms were very comfortable and the staff was on point every time. The team at this hotel takes great pride in what they do and were meaningful in resolving any issues that came up. Lobby breakfast and the rooftop restaurant with over-the-top flavors. We would absolutely return.

Location, cleanness, quality and reliability

None

We loved the location of the hotel and the ability to walk to the areas we wished to visit. What we were most impressed with was the high standard of service that we received. When we arrived we were greeted with a glass of cava and given a tour of the facilities. Our room was very clean and well stocked. The breakfast manager, Sandra, was very welcoming and took time to chat with the guests each morning. She offered her coat to my friend to use for a trip to Monserrat as my friend’s luggage had not arrived. The roof top terrace has loungers and seating areas where you get a view of the port and can have food and drinks. We highly recommend staying at the Serras Barcelona. Heather C.

From moment of booking until checkout - the experience was smooth, professional, extra-friendly. The property is small and very peaceful. Elegant design/layout. Room was quite large, with very comfortable bed/bedding, a full sofa, desk. Large bathroom area. Everything so clean. The staff make this an extra special place! SO helpful. Great food too. Wide variety of breakfast options. Lovely, romantic rooftop bar. And the Rooftop restaurant is a special place for an excellent, fine dining experience. Location: Gothic Quarter, fronting the marina. Walkability 100%. Close to so many Barcelona highlights. And just a gorgeous are to walk around. Would love to return to this spot. Highly recommend!

Nothing. Truly.