The cleanliness of the rooms, hotel facilities and entertainment areas was excellent, we could not fault that at all. The hotel staff was very polite and helpful indeed. We had a massive all day reception and festive board there on the Saturday and the food & service was amazing, we could not fault that at all.

The room that we was in was 4102 on the 41st floor with excellent views along the whole of the beach line albeit the room needs updating especially where the fridge is, as the cupboard has mould around the bottom corners as I presume the fridge has leaked many time times in the past. The bathroom has a couple of tiles missing that needs replacing over the shower entrance and shower rail is hanging off the wall. The breakfast was very basic and kept running out of food and all nationalities had to keep asking for the trays to be replenished. We ended up having breakfast outside.

. We booked for a short weekend break away. The hotel was very well situated and although we went for a relaxing weekend there was plenty going on for everyone if you were looking for things to do.. We stayed just for bed and breakfast. The staff were helpful, food was good and even had English tea bags for those English tea drinkers. We are already planning to visit again a bit later in the year. The hotel is very large (43 floors) therefore caters for very large numbers but for the amount of footfall it's kept very well.

We had 2 moans to ourselves, the first one was at the busiest times of the day breakfast and evening dinner where there was a wait to get into the lifts (shear amount of footfall at peak times) all trying to use the lifts at the same time..we waited on the first morning for about 15 minutes stuck on floor 26 trying to get into the lift. Our second moan was the food was a little cold on the second morning and I couldn't see a microwave? I had a quick scan for one but couldn't see it, could have asked a member of staff but felt they were rushed off their feet so chose of to bother them. If there is a microwave I apologise in advance.

Building was spectacular

The food wasn’t good

Food could be better

most things. the view from the room was spectacular, the room itself was well furnished and clean. the restaurants and bars were good value.

the wifi in the rooms was intermittent and poor. on booking.com website it says wifi is free. it is in the reception area, but if you want better quality you have to pay a supplement

Lobby and bars great. Drinks excellent value Very clean

Reception staff very poor. Took very long time to check in Pool freezing Omelette chef in downstairs dining very rude and shouted at me

location

despite being a help yourself breakfast it was often cold and slow to restock the items as like most hotels the toaster took about 4 goes to get bread slightly toasted lol and at the busiest times tables slow to get cleared I will stay at hotel again but not take the breakfast or food option

We visited the hotel in 2005 when it had just opened, and my family wanted to go back to visit it now, as we loved it back then. The rooms were clean, reception staff were very accomodating and the pool facilities are vast.

The hotel does look and feel a little dated now, and rooms do need an overall I think. The food choice wasn't so great and wasnt very warm but we didnt eat until the main crowds were gone.

Views, staff, pool area

Food was awful, canteen was far too busy, mainly full of elderly Spanish, didn't feel like a touristy hotel more like a hotel for the locals.

Lovely hotel staff fantastic brilliant pool atmosphere for both family’s and adults

If u wanted some thing central to bars and restraints there’s not much choice but u can get a taxi which is about 11 euros