I will start by saying the lift was the slowest I’ve ever experienced in my existence. Very friendly staff, room was on 6th floor (63) very clean, ironing board & iron, aircon, tv, tea coffee kettle etc (no milk), very comfy bed, balcony and had sea views. Bathroom was tiny, I kid you not I had to stand to wipe my backside, does the job for the short time there, clean and good powerful water, hairdryer. The corridor echos like crazy and the sound travels, no way to close the door quietly as they bang. I’m a heavy sleeper so didn’t affect me too much. Roof top terrace is a hidden gem, great views and fair prices, only issues we had was the smell of sewerage as the air vents are in the ground on the roof, never stopped us using it daily, was always busy. Breakfast was good, 5 options and included fresh orange & tea or coffee. Very busy around the hotel but it is central and lots of noise in the night, I seen other reviews and expected this anyway. Stayed over the fiesta period and 8am every morning the loudest BANG goes off and constant fireworks and bangers going off all day and night. Luggage room when you checkout to hold your cases for later flights. Would i return - absolutely, highly recommend, yes there’s noise but it’s expected so don’t moan as others are doing when the reviews are accurate.

Speed of lift & noise. Don’t let this put you off as our stay was great and I will be returning.

Great location and friendly staff. Rooms were adequate and great sea views. Bonus with Roof Terrace/Bar. Breakfast was good and all in all great value for the money. Julia was great too.

Nothing to complain about as we knew the location would be noisy and accepted that, but others may not like that.

Nice modern hotel in heart of old town, nice breakfast included, our room on 7th floor had one of the biggest balcony and could see the sea above the other buildings. The staff were friendly enough and let us leave bags in a locked room on day of arrival and day we left. Nice roof top bar with good views.

Just a couple of things, the room was quite small however it is quite a bijoux hotel in heart of old town, the room could have done with a full length mirror in the actual room as the only mirror was above the sink. The drains in bathroom also smelt a bit. There was no fridge or kettle in the room however they may provide a kettle if asked as there was mugs. There is also only one lift which fit 3 people so a couple of times we did have to just walk to 7th floor as there was quite a few waiting for lift to get to roof top bar, it was however fiesta weekend so maybe was busier than normal.

A great location in the old town with plenty of shops, bars etc on the doorstep. The room we had was ok , cleaned every day and had a hairdryer and tea and coffee making stuff. The staff were lovely and very friendly. Would definitely stay here again if we returned to Benidorm.

Our bedroom was on the 6th floor and in the corner, so it was a bit of an odd shape , meaning the bed was shoved in the corner and it was a bit of a challenge moving around the room. Bed was comfy, but could do with more pillows. The only mirror was above the bathroom sink , deffo need one in the room. The bottle bins used by the surrounding bars were emptied early every morning....we got used to the noise, but earplugs are recommended .

we enjoyed our stay and found all of the staff pleasant hard working and always friendly breakfast was included and freshly cooked to order which was a nice touch while the hotel was older and rooms a bit small there were never any issues with hot water and fresh towels location was very good for old town bars and restaurants there was a small rooftop bar with reasonably priced drinks and great views we would happily stay here again without hesitation its very clean and well maintained i suggest you give it a try

the only thing we didnt like was the steps on the terrace/seated area outside it can be quite hard to navigate suitcases through this area as its very popular and busy however it wasnt a big issue it certainly wouldnt stop us from returning

Easy to find. Location for Old Town is superb. Room we had on 7th floor had great sea and town views, not every room does, so we got lucky. Breakfast is top notch, a great surprise as price for stay was super value and to get such a nice breakfast was lovely. Roof top bar is a nice addition, nice and chilled and also a nice place to sit and pass time after booking out and filling that void time that you have waiting for your transport to the airport.

Bad bits: Not really... being picky it can be a bit noisy....especially in the early morning as local bars tip out the empty bottles into the recycling centres in the street below. If in the upper rooms then an afternoon snooze can be disrupted by the noise from the roof bar and bars below.

I like that it's in the centre of everything, not far from the beach, got a great roof top terrace. the breakfast is good and the staff are very helpful too.

I wouldn't say I didn't like I it, I found it more unnecessary and that was a coffee making station in the room. the plug on kettle wasn't long enough to plug in, the only hot drink I could make was black tea, there was no coffee or milk sachets. also this was on top of a table that didn't need to be in the room.

Location is excellent, very central and close to the beach. Room had everything we required. Breakfast was excellent, we had a full English Breakfast each morning which set us up for the day. We stayed here last year and will continue to book here and have recommended to friends and family.

The noise in the morning outside when all the recycling was being collected. Not really anything to do with hotel, and not enough to put off further booking s in the future.

Hotel is in an ideal location, so close to the beach & near lots of different bars and restaurants. Staff were really friendly and helpful, room was clean, bed was comfy, breakfast was really good. Absolutely exceeded our expectations and would definitely go back. Hotel rooftop terrace was amazing and had great views - photo provided in the review, even mist gets let out to help cool you down during the day. Overall extremely happy and glad we chose the Queens Hotel.

Can’t say a bad word and was extremely surprised with it being only 2 stars. Recently stayed in a 4 star and this hotel beat that one hands down.

Room was ideal for two nights, as we wanted to explore the Old town, before relocating to the New town (Levante). The temperature in the room was good and the bed/linens were comfy.

The room was small (which wasn't the issue), but the layout of the room was a tad awkward, with a small gap between the bed and the wall, to get to the balcony/wardrobe. I would have expected the staff to be a little more friendly, we were greeted with no smiles, and check-in felt a little frosty from the lady that helped us.