The locations is fantastic, and the room is a good size with a nice sized closet, a very useful desk and chair, great windows and black out curtains. The room also has lots of lighting options, depending on what you need. The staff are very helpful and accommodating, the place is clean, the elevator worked every time, and there is the option of paying for a full breakfast (which we saw others doing).

The main issues were the bed is too hard for the two of us to sleep comfortably, and in the room we were in, the bathroom door is a sliding translucent door which was difficult to open and close. There's no privacy in the bathroom, and using the door while turning on the light inevitably woke the other person up.

The hotel is very well located, in the center of Granada, just by the Gran Via - 2 minutes walking from the Cathedral, for instance, and within walking distance of restaurants and bars. The hotel is nice and cozy, extremely clean, and with nice staff.

The breakfast could be improved. The room where it is served is very tight and there isn't much diversity. Considering we payed for it separately (reservation without breakfast) we considered too expensive for the options available. Also the mattress was not firm enough, rendering it uncomfortable.

The location is good, less than 10 mins walk to the cathedral and bus stops are just nearby. Room is quite spacious and the inner decoration looks refreshing.

Bathroom light has the same switch with the fan, which is a bit annoying. When I called the reception and asked "can you speak English" the staff just said no then hanged up. Could have been a bit more friendly or helpful. The following day I called several times but got hanged up not sure what was wrong. There's one receptionist who speak fluent English and a lady with limited English, and the other should be the one who answered my call. Generally speaking, this hotel is quite nice and good value for money, if you don't speak Spanish and don't expect of any service either.

The location is very good. Close enough to the main attractions to be easily reached with a stroll but away from noise. The room was very clean.

The bed was comfortable but had a single inadequate bolster pillow with very small scatter cushions. No coffee/tea facilities in the room. There were vending machines for hot drinks and snacks in reception, but they only took coins so no coins, no pre-breakfast early morning coffee or late night nightcaps.

Great location, lovely personnel, very clean and nice. Rooms are big and nice and everything works. The best thing about this hotel is the value for money. Sure you can find better hotels, but with this great location to this price?

Internet is not good. For me who work online and need good internet this was a big negative. The internet works if you want to read a newspaper or similar, but working, streaming, video calls not so much. Also an easy and cheap fix for the hotel so not sure why they have not upgraded it.

Location was very central which suited us perfectly , bed is different for everyone as some like soft & some like a little bit harder. Possibly a bigger size bed as both just over 6 ft. Room was lovely , always can be bigger but for price still good. Parking was biggest issue as it cost 68 euros for a 3 night stay at a near by car park recommended by you ( hotel ) Had a lovely experience

Parking Finding parking & cost Trying to get car to get back to hotel as one way Room doors have an alarm on so if not closed hard make an alarm ( if info of this was explained or even a note stating this would have been aware. Not a problem but info would help further customers.

It was very easy to check in thanks to the staff, there were vending machines on site, the room seemed very clean, no disturbances outside (on a quiet side street) and the city and the nightlife locations were closeby and easily accessible. Overall a good stay.

The room vas quiet and clean and nice. Ther room had a balcony with wiev over the roofs. the location in the town was good. it took 20 minutes to walk to the Alhambra.

The hotel did not have a luggage room. they had to use the reception.

It’s near to the ancient places to visit…on foot it will take 20 minutes. The room is good for one person, it was cleaned. Good showers and comfortable bed

The bathroom light plug is behind the bathroom door. It’s a bit confusing

Great, quiet location only a short stroll to the old town and Cathedral. Very clean

whoever thought it was a good idea to have a en suite bathroom with a glass ( almost see through) door. Using the bathroom during the night results in lighting up the whole bedroom !!! The breakfast menu is very limited and there are no bowls for your cereal, when I asked for one at reception they said they do not have bowls and you have to use your cup!! 🤔