Very comfortable bed, great room size with good space for clothes and stuff, absolutley nosie-proof which is top priority for my wife and I. Great breakfast options with excellent value! We can say with confidence that we'd be happy to come stay at Santa Eulalia again and that we amply recommend the hotel to others not only because of the great facilities and value but most importantly, the amazing staff that helped us during our stay. From the front desk, to the bar and cafeteria, all staff members treated us so kindly and were unbelievably helpful and friendly. We will always be grateful of how they all went out of their way to get us to the Winter Festival on time to see our favorite band which was the reason we visited Puertollano. El equipo de Santa Eulalia es el mejor!

That there was no taxis available when we needed them but that has nothing to do with the Hotel

It is a great hotel in the centre of Puertollano. The staff are so lovely and helpful and can’t recommend them enough! Hotel always very clean and everything we needed during our stay was available. We ate there quite a bit the breakfasts were great and meals I had in the restaurant and in the outside bar area were all lovely.

The staff was very nice. Very helpful, always available. I asked for an extra pillow and they delivered straight away. Our room was quiet.

We got a room with one bed (cama de matrimonio) which was rather small (150cm?). If I come again, I'll ask for two separate beds.

Good facilities overall, great services to the guest, great buffet, great location.

Not really a complain, but the bathroom design for me is too weird. Other than that very happy with everything offered for the price.

Very friendly helpful staff, from reception to waitress to everyone we had dealing with. Air conditioning controlled by reception, so sort it out with them and all will be good. Very friendly town, unexpectedly interesting, thank you. Amazing value for money.

Could have a spare pillow please.

Most people of the staff are quite friendly, with one exception. Rooms are large. Supermarket just across the street.

Small irritations, like: : in the elevator a paper is hanging, telling that the restaurant will be open at 20:00h, but it is only open at 20:30h. : The daily menu is shown near the reception, but one day I was told that only people who booked half board could get it. Some days before and after it was not a problem. : The thermostat valve in the shower is everyday back to 45 C (coming from 38C). If you don't pay attention you will burn yourself. : Room temperature set at 23C, while I left it at 17C.

Very noisy if you're room is facing the road . Air conditioning wasn't great we were still very hot at night even though we had it at 16 degrees. But very helpful staff and clean and comfortable. Would definitely recommend.

I loved the modern look of the rooms and hotels and the fact that there was a bar downstairs. The rooms and bathroom were spacious. The staff were friendly and kind.

The room was dusty. All of the furniture had a layer of dust on it. The shower light didn't work so I had to turn all of the other lights so that I wasn't showering in the dark. The shower didn't drain and pooled quickly around my feet and would leak towards the mirror in the hall.

Modern and overlooking the botanical gardens. Lovely breakfast and friendly staff

The garage parking was difficult to find and very tight. Couldn’t find any good local restaurant.

Large room with excellent shower. Friendly and helpful staff. Good breakfast.

Only one chair in a room for two. No hot drink facility in room. Parking some way from the hotel.