Don’t like having to select breakfast choices the afternoon before! - but understand that because of few guests this would assist the hotel. However, breakfast was excellent - so much food provided that we had enough to take away for lunch! There are no other facilities in Torazo (that we could see) but the guide books fail to mention that it is a fascinating village with many unusual architectural features.

Everything! Especially the service and the friendliness of the stuff were spectacular! We didn’t want to leave, a perfect place for a recharge.

Nothing to complain.

Obviously you have to pay extra for the spa but it was lovely, you need a swim cap. The room itself was great, we are travelling with a teenager and the suite gave him and us some privacy. The breakfast was delightful. Our first meal was fiddly, see below. Our second meal was excellent. Outside pool lovely, shame about the weather. The village is delightful.

The menu could do with being a little clearer - we made choices for our first meal and were then told we had ordered too much food... how are we meant to know if there is no direction on the menu?

The hotel has beautiful views. Very quiet. The rooms are very comfortable and have all the services. We had a meal and were delighted. Very good cuisine, elaborate dishes, and competitive prices. The staff was very helpful and attentive when advising us on what to do in the area, although before our arrival we received an email with a summary of things to do and places to eat. We did not use it, but for the spa there was a very complete menu of different treatments available, and the pool has spectacular views over the valley.

To say something, it would have been nice to have the cafeteria available a little earlier (it opens at 12) in case you decide not to opt for the buffet offered by the hotel for breakfast. Other than that, I found it to be an idyllic place, I will recommend it and I hope to return for another break.

Lovely big room with fabulous views

I had asked about the spa facilities and costs when we checked in and said I definitely wanted to use them. Unfortunately she failed to mention that i needed to reserve a time slot, so when i went to use them it was already booked, and as we were only staying the one night I was unable to. It was the main reason we booked that particular hotel so i was disappointed. As an aside each person quoted different prices to use the facilities??

Good breakfast with some local products Nice spa however not included in the price (we had to pay additional 18 euro per adult and 10 euro per child for 1.5 h in spa)

Additional cost for spa When we arrived we said that in principle we would only be interested in using the outdoor pool which we thought was included in the price but the person at the reception informed us that the outdoor pool is also counted as spa and we had to pay to use it. Then another staff of hotel taking care of spa told us it was not the case and the outdoor pool was free of charge so a bit confusing

Absolutely brilliant hotel. The views and location are stunning. The food is amazing and the staff are very friendly. Our room was very spacious and had its own garden. There was no noise at night and the room was very cool, we have never slept so well in a hotel. Also the shower room was great and the shower was very powerful. Look no further as this is the hotel to book!

My only issue is with the bins located on the edge of the car park. They are needed but could be hidden or tidied up.

The location was very remote and beautiful with spectacular views. Free parking. Lovely rooms with balcony overlooking the countryside. Large bed. Super efficient fridge. Staff were very helpful and friendly.

Would have liked tea making facilities. The food in the restaurant was disappointing given the very high standard of the hotel in general.

The property was beautiful and the facilities very clean and comfortable. The room had everything we needed. Plenty of parking. The staff were pleasant and helpful. We enjoyed the spa pools.

We had dinner at the hotel; portions were generous but food was just okay. Breakfast was better, but no hot options beyond coffee/tea.

Location was incredible, staff were wonderful. Only thing that let it down was room bathroom a little mould on the ceiling & wifi access. Bed was comfortable & very clean.

Shower wasn’t great & WiFi access was poor