The staff were amazing and very prefessional. The Spa therapists were so good and attentive, room was great and clean, the restaurant and the menu absolutly amazing!! Location is very peaceful and I LOVE this place!!

The room was great but they don't have any mini bar, there is fridge and small water is provided but nothing else, also nothing else. They also do not provide any kettle in the rooms and only coffee machine but the restaurant staff were very helpful and provided hot water when I needed it for a tea. The spa is managed a bit too rigid, we had 1 hour of circuits, after 55 minutes the cleaner were there to clean despite we had booked massages for me and my friends but no facility were provided for us to relax before our treatments. I had other treatments in other days and when I was having my mud treatment, doors were opened and closed very loudly and as relaxing the treatment were the ambiance was ruined due to the noises!!

Room & location

Breakfast - 2 cold + 2 Hot Breakfasts - It said on menu 1 hot and 1 desert each Neither my husband or myself wanted the desert So I asked for the salmon on toast with a poached egg , which as i wasn't or my husband having the desert included in the price was a reasonable request. However was bluntly refused It was therefore dry !! I think a bit of common sense and a customer satisfaction was needed. The bar and receiption staff were excellent the breakfast lady however was not friendly I personally felt! The spanish ommlette was also dry that my husband had. Such a bad end to what was up to breakfast (lovely dinner night before) a lovely stay!!!

The hotel was so beautiful, it completely exceeded my expectations. Serious value for money. The beds were so comfy, the view from the room was exceptional. The spa is a must when there, so beautiful and great price for the hour. The massage and beauty therapists are brilliant, I have never felt as relaxed in my life. The cafe served lovely coffee and the restaurant was absolutely wonderful. Both myself and my mother are vegan, and they have an entire vegan menu. It was amazing to see vegans catered for at this hotel. All the staff were lovely, there were two young guys that worked at the restaurant and they were always so friendly and accommodating. The outdoor part of the restaurant has an absolutely breathtaking view looking over mountains and the lake. And finally, the gardens, out of this world beautiful. I will be back to B Bou hotel for another spa break in the future.

It was a bit noisy at night, walls are a bit thin so bring earplugs if you are a light sleeper. Also the international dishes on the vegan dinner menu should, in my opinion, be removed from the menu. The main gastronomy vegan menu is absolutely devine, and the international options really give a bad representation of the restaurants capabilities. I had two meals from the international options and they lacked flavour, and were really inconsistent (i.e didn't contain ingredients listed, contained random ingredients that did not go well with the meal, for example: raisins added to a Japanese noodle dish)

We stayed here for a family wedding and the place was beautiful, the food was exceptional and the staff who served us were excellent. The hotel staff were great before arrival and helped with arranging taxis from Málaga airport (about 45 mins, €90 away). The wedding itself was amazing in every way and the staff and food was a big part of that. An absolutely stunning venue with spectacular views.

The only downside was it took us 45 minutes to check in. Partly due to several parties arriving at the same time and partly due to their being only one person on the reception. The hotel was wonderful and perfect for the event we were here for but for anyone wanting something else there is nothing around the hotel and it's a bit of a trek if you want something outside of the hotel.

This hotel exceeded my expectations. It was so comfortable and warm. So important for the winter months. The Spa is small and private. Jose the Massuere is amazing. So healing. Everything about the hotel is special. The breakfast was excellent and the evening meal super delicious. The gardens very beautiful and lovelyviews of the lake. Staff lovely and very efficient. Nothing was too much trouble.

Everything was wonderful.

Excellent staff. Friendly and helpful. Spa was really good, best massage I've ever had (gracias Jose). Lovely terrace with ground floor room.

Dinner. Surroundings and staff great but food let it down. Breakfast was excellent though.

The hotel was clean, quiet, in nice enviroment, room clean, hotel is nicely designed and located in a beautiful surrounding nature.

1. Parking is pretty far from the reception and the trolley used for the luggage transfer is really horrible! 2. When you arrive to 4* hotel and the first words of the receptionist is "What do you want!" with no smile and no saying at least "Good afternoon" .. .it does not make a good impression at all. And, unfortunately, it is creating the picture about the rest of the staff working in the hotel. In our case, there was just one lady on the reception with such attitude, the rest of the staff was friendly and helpfull all the time. 3. Close to the hotel is the lake, so you have a good chance to meet a lot of hungry mosquitos in the room. Receition is not providing the anti-mosquitos spray or repellent, so ... take it with you!

What can I really say about the hotel? It has everything you need for a perfect and relaxing time away from reality! All the staff are fantastic and extremely helpful. Facilities are modern and clean with no issues what so ever. The pool area is spotless and more than well kept as well as the entire grounds of the hotel. The restaurant is superb! The food on offer and the quality is second to none. The entire grounds are an absolute sun trap so you have constant sun shining all day as well as specially placed shaded areas for people wanting to get out of the rays for a while. The pricing of food and drink is exceptionally low for the quality and standard of the hotel! I came for a wedding but spent 2 days as a lone traveller and it felt like a home to be honest. It was just the most perfect location. Highly recommend and I will be back for certain!

The only thing I can say is that the closest shop/supermarket is a 45 minute walk. So you do need a car if you want to venture away from the hotel further than a small village where the super market is. The local taxis are very few and far between so that could be something the hotel looks into. Other than that it's amazing!

Beautiful suite very comfortable and incredible quiet,

Breakfast was very hectic and very little choice on continental buffet, quite often when we went down for breakfast they had run out of everything. And because they had only a couple of staff and it was busy there was no one to replenish the buffet food. And water from the coffee machine was always lukewarm. Such a shame that breakfast let it down, but hotel was absolutely beautiful stunning in fact and the room was fantastic staff very friendly and attentive in all other areas, hopefully they can get breakfast more organised .

The b bou signature massage we got was 10/10, the best massage we ever had. The masseuse was a true professional! Food and service very good.

The spa was fully booked on our stay, I didn’t think that could happen at a spa hotel. I think they should inform you to book in advance. Beds and pillows not the comfiest.