Value for money Good location Staff very helpful

Staying in the heart of the city with a nice view from your room sounds like a fantastic experience! It's great to hear that the staff were helpful and friendly, making your stay even more enjoyable. When a hotel experience feels like it's worth every penny and leaves you with positive memories, it truly speaks to the quality of service and amenities provided. Thanks for sharing your positive experience!

It sounds like the mattress and pillow didn't quite meet your expectations, which can definitely affect the quality of your sleep and overall comfort during your stay. It's important for hotels to consider different preferences when it comes to mattress firmness and pillow comfort to accommodate all guests. Your feedback about the discomfort you experienced with the pillow is valuable, as it helps the hotel understand areas where they can improve to ensure a better experience for future guests. Hopefully, they'll take your feedback into consideration and make adjustments accordingly.

All the staff treated me very well polite and smiles all the time. Indrajith looked after my comfort in the room and rang me every morning asking about any complaints that I had and trying his best to do good housekeeping. The people in the restaurant they also doing good job. On check out day at the last moment, they kind enough to prepare special meal for me that I requested and the food was so so tasty. I will give full credit to the restaurant manager and the chef.

There's nothing that much to say. I was worried about mosquitoes in my room. The reception should be aware of the available rooms.

The staff was very friendly and helpful. Daily room service kept the room clean and fresh like every day was my first day there. Close proximity to all main facilities in Colombo made it easy, cheap, and quick to move around by Tuk Tuk.

Being located close to the main road made it a bit loud, but it was not a major issue and did not disrupt my sleep. Minor occasional Wi-Fi disruptions left me with no access to internet few times, but not for long and it was not a major issue.

Beds are so comfortable, they do house keeping everyday, staff was friendly, polite and nice. Whenever you request something (Ex: cultural food) they provide it willingly and chef got magic hands to prepare delicious food. It is a pleasure to stay in this hotel. I will recommend to my friends and relatives. whenever we come next time definitely I choose this hotel.

There is no view to see.

This hotel is excellent, well-maintained, and conveniently located between the shopping areas of Pettah and Maharagama. The staff is incredibly polite and helpful. When I requested a room change from twin beds to a double bed, the manager personally attended to it, showing me the available options. Moreover, the hotel features a spacious restaurant on the 2nd floor and a delightful rooftop restaurant.

Hotel Wi-Fi was useless, and the Utensils at the restaurant were not properly cleaned.

The location, the cleanliness the amnesties, the housekeeping staff.the laundry service,the front desk staff especially the location Manager, the restaurant staff from chefs,the waiters and the manager all were excellent

The Wi-Fi could be better

I've already stayed six times at GSH. Staffs were very efficient and friendly. The room was very clean. Excellent place to stay and I would highly recommend this hotel.

Access and facilities are very good.

Nothing to mention

The surroundings and the convenience to everything.

They lack of toiletries. Had to ask for toilet paper on couple of occasions. They do not leave a spare roll in the wash room.