The service was good. Big thanks to the girls at the receptions being patient to the request of the guests. The room was spacoius and the bed was huge and comfy. Very nice bath room with a bathtube and shower. Good breakfast.

No Air condition in the room. We had few table fans, but had a feeling of lack of the fresh Air in the room. We had only one tiny window coz of the room on the 4th floor (mansard) which we could not open wide coz of the rolller curtains. The sofa in the room was complaining every time you had a sit on it with odd sounds, that may only give hints how hard life it had. The room looked kinda different to the picture on booking.com. Most probably because of the lack of light cause we had no windows (tiny one by the ceiling) being on tge top floor.

We based ourselves in Umeå for two weeks and booked the hotel for three periods each of 2 to 3 nights. The location was perfect for us close to the river, the Umeå Institute of Design and the Vasaplan central bus station. The staff were very friendly and helpful and we appreciated being able to leave luggage when we went on side trips to Kiruna and over to Vaasa. We also enjoyed breakfast and the sauna.

Although the rooms were of a high standard as expected on arrival, despite our not opting out of room cleaning, this was not systematically done on the second day of our stay. In this respect the communication was deficient - the card to hang on the door was to "opt out" of cleaning, not to "opt in".

Very nice old building, clean and nice rooms. I felt welcome when coming in and got good overview about the available services. The location is nice just in the city. When I go to Umeå again, I'll just book here again, no reason to try anything else.

The breakfast was rather regular, not a highlight but not a disappointment. Parking was bit limited but during the evening a slot emptied and we got car parked there. On the other hand there was free parking few hundred meters from the hotel and the city felt very safe.

The historic building used to house a school and it has a nice charm to it. Although historic, it also has some modern aspects to it. Our room in the top floor appeared to be freshly renovated, clean and good-looking. Both the room and bathroom had a good size. We also had a fridge and mini-bar. The location of the hotel is quite good. It is next to the city center, a large bus station is close by, and the train station is also not too far which was nice because we traveled by train. However, parking slots for cars are directly in front of the hotel. Next to the hotel are some nice parks which was good because we came with our dog. The hotel provided a blanket, bowl, and a bag of treats for our dog which was nice. The breakfast was also super good and offered everything we needed. We would come again. Recommended!

Almost nothing. Minor thing: I didn't see an option for getting espresso-based drinks like a cappuccino during breakfast but also didn't ask for it.

Fancy hotel feeling for a reasonable price and in a great location. The staff were very helpful. The room was clean and comfy. Breakfast was a very nice spread. Would stay there again for sure!

I stayed there twice. The first time, I was given a room by the elevator. Not good. The second time, I was happily placed in the middle of the hallway. Everything else was great except for one little thing during breakfast. The fresh squeezed juice is setup for failure. It is not mounted, doesn't have drip tray and the whole thing tips when you try to use it. A small complaint but easy to fix.

Great location near the motorway but also walking distance to town. Building is imposing and impressive Great sound proofing in the rooms - we were not disturbed by others at all

Limited parking on site comes at a cost, can't be reserved and if it is full, you are on your own. Room felt too hot and there were no temperature controls in the room for us to adjust this. No tea or coffee facilities in the room and given the price being paid we'd have expected a complimentary mini bar. Good choice at the breakfast bar but no hot water as the urn broke. Would have expected a back up - IE kettle

The breakfast was one in a million..well organised with all varieties. We absolutely enjoy it.Kudos to the spectaculous job

I didn't like the way we upgraded to a superior double room as we wanted a room with a bath tub as it was written bath ...only for us to come to realise that it a was sauna which is not everyone's taste.It would be better you replace the word bath with sauna so that everyone can get a clear picture.

The breakfast was phenomenal! The staff was very accommodating, working with us to offer the best experience possible. They had a sauna that opened at 3pm, but if we wanted to use it a bit earlier, they offered to start it up a bit earlier. The location was perfect, right close to downtown, but also not right in the thick of it. Highly recommend!

Can't think of anything really

The best breakfast buffet I ever haD anywhere! Lovely location, convenient parking right in front of the hotel. Great bathroom with a huge walk in shower and nice products. Decent art in the lobby. Wonderful bar tender although she had never made a martini and didn’t know what vermouth was. Cute doggies welcome treats and wonderful welcome treat for me—chocolate covered almonds!

Something strange about the bed but I have found the Nordic mattresses not the most comfortable. Single duvets.

The location was good, the room was beautiful, spacious and the beds were very comfortable. Extremely quiet in the room, it felt like we were the only ones there. Breakfast was nice. We have stayed in a few different hotels in Umeå and this is by far our favourite.

I have nothing negative to say about this hotel, thoroughly enjoyed it.