At arrival, it was hard to find the hotel entrance with the instructions provided. We got lost and took us a long time to finally understand what we were supposed to find the key pad and to get in. Driving in the city is very complicated and we asked for help from local people who were walking on the street. We also had a hard time going up the stairs with heavy luggage and no elevator. I had no idea that my room was in the higher level when I booked, but once we got in everything starting getting easier. The breakfast was amazing, the furniture and the decoration gave us a feeling of being in a royal palace. We slept well all nights and got good rest. The shower was a little challenging as the water spread out everywhere. The skylight in the room is a plus. Although so much stairs and low ceilings, I would stay in this hotel the next time.

The shower, the commutation with guest, instructions of how to use the light switch, better instructions of how to access the hotel

The Location was great, very central, an average of 6 min from every busy area and 1 min from the city museum. The room was nice, clean and the staff was super helpful. Breakfast was also very nice in a very fascinating setting.

Overall a great experience. I would Definitely come back or recommend the place to others. I would just suggest to consider adding a full body mirror to the wall.

Hotel had absolutely amazing location. In the heart of the Visby Old Town, literally next door to the Gotland Museum and additionally in the very old beautiful, historical building which was fully renovated. The room was modern and clean, the bathroom tiny but everything necessary was there. In the room was also hairdryer, safebox and minibar. Breakfast was very tasty with huge variety of products, Additionally in the lobby there was tea/coffee and small sweet snacks available all day. There was also storage for luggage if necessary. Hotel staff was very friendly and helpful.

Maybe the only minus I could personally find was that all the information was in swedish - in the hotel, in the lobby and even in the message from the hotel on booking, I know its the most popular destination among Swedish citizens but still as international tourist I wouldnt mind more information in English and no need to copy everything to Google Translate. The reception was open only till 16, but its out of season so I fully understand. We got the information how to enter the building etc. via booking (but again it was very long message in Swedish only). Otherwise all great ! Fully recommend!

Very good location. Beautiful victorian decoration style. Clean and warm room. The breakfast buffet had enough selection, with good quality bred, fruit, cold cuts and juices and veggies among others.

The reception hours, opens from 8-16h.

Great location. Comfy bed. Good breakfast buffet with Gf options. Bedroom a little warm at times but windows did open.

Room wasn't ready at check in time with no apologies Reception was shut off at 8 so couldn't access the kettle for a hot drink so would have liked a kettle in the room.

Super nice hotel. Location is great, in a centre of Visby. Very pleasant and friendly staff. Clean room, very soft and nice bed (we were so happy after 3 days cycling around). Breakfast is tasty as well. Also great opportunity that you can leave your luggage till your boat

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Everything was really fine. Good location, comfortable bed, spacious and cozy room, big bathroom and good internet connection

The only thing I can complain is that the TV at the room seemed to have its features locked. For example there was no YouTube application and no way to cast videos from my phone despite being a Smart TV

Excellent location, within short walking distance of restaurants, cafes, and attractions of the Visby innercity. The classic rooms are a bit small, but nicely decorated, and the beds are very comfortable. The breakfast is excellent, and served in a fantastic room. The hotel doesn't have parking, however, the suggested parking near the library is a 2-min walk from the hotel.

The rooms were not cleaned, or tidied up during the stay, but to be fair we were staying there over the long Easter weekend and there was limited staff availability.

Excellent location with small fridge and very clean rooms.

Our room was warm and the hotel does not have reception past 8 pm. This hotel has many stairs to navigate. Not a problem for us but maybe others.

Clean, really nice and accomodating staff, all you need in a hotel room.

A very minor thinh: I missed regular milk yoghurts (there were only lactose-free options), and I would not have minded a pair of slippersin the room.