Room was very clean. Location is perfect. We really enjoyed walking around the hotel. We also find the private funicular is really convenient. We liked the food and the staff were very friendly. The evening piano was also really romantic. Spa and sport facitilies were fantastic. Private spa suit was fine and it has a nica sauna and steam bath.

Early in the morning, we heard a frequent loud crackling noise most likely coming from the window frames. There was not many options for salad only cucumber and tomato. There was no avocado. :(

Not sure where to start! 1. Room was perfect, I loved the bathroom set up with shower and separate bathtub. We had a mountain view, so it was just gorgeous to see how weather changes in the mountains. 2. SPA was just perfect! It's in the Vogue Top 100 around the world and it is indeed incredible! I was there several times per day. 3. Private Funicular and day pass for other cable cars in Arosa - perfect option for summer hiking activities. 4. Grand Restaurant - compliments to the chef, as everything was delicious. I still remember blackcurrant tart and the Apricot dessert. 5. Everybody meet you with a smile and really want to help you with any possible question you have during the whole stay. Very nice people work there and it is very rare in the hotel industry!

None :) Really nothing to mention here.

Tschuggen is an amazing place to stay in Arosa. The staff is super friendly and the atmosphere in the hotel is casual luxury which I personally appreciate a lot. A highlight is definitely the hotel owned "Tschuggen Express" bringing guests directly from the hotel up to the mountain. Hotel provides sledges for guest and has an inhouse ski rental. The food and bar is great.

It is a family place and I like that but for the SPA it would be great if there would be at least 2 hours a day which would restrict it for kids so one does not feel like being at a public swimming pool but in a SPA.

You can clearly feel that it’s a high class hotel. From all the comforts, kind staff behavior, services. Extreme cleanliness, which in general is hard to get. Great breakfast. The nice view from the panoramic windows of the room. The big Spa area, even if the included ones are just the upper floor with the big pool divide in section and the half floor with saunas. Arosa Card.

The room felt a bit hot late at night, but maybe I didn’t get how to use the thermostat. I was hoping for at least another small pool area, that usually gives a simple feel of variety.

Architecture and design of the hotel is exceptional. Breakfast was excellent, wide range of choices and lot of specialties from the region. I expected maybe little bit more from the dishes ordered from the menu (separately from the buffet). I really appreciated that the hotel offered transport to town for us, there was no need to use our car.

The staff issued invoice with the mistake (sum was not correct because cake was missing), they apologised but did not issue corrected invoice. I expected corrected invoice to be provided to me.

My stay at the Tschuggen Grand Hotel was made exceptional thanks to the incredibly helpful and attentive staff. From the moment I arrived, everyone went out of their way to ensure I had a smooth and enjoyable experience. The hotel's setting and amenities were also top-notch! I highly recommend this hotel for anyone looking for exceptional service in a beautiful, luxurious setting. Also big thanks to the guys at the breakfast, amazing and professional service ❤️

Everything, stuff were very helpful, kind and offered welcome drink upon arrival , they offer free rides to overlook the town and went to visit places which is reasonable to the price , the room was very clean with a very exceptional view of the imaginary mountains, was very comfortable to sleep and relax , although we had dinner in their restaurant which was very delicious and nice experience takes you to the Victorian century wish if I stayed more💙

If only the spa offers a 3 hours time for females to enjoy , would be great

It’s so nice that there still are hotels where taking care of guests hasn’t been cut of the expenses list yet. Old fashioned place where you actually feel respected and welcomed. My favorite hotel not only in Switzerland but worldwide so far.

I hate it that I not wealthy enough yet to spend more time here:)

Amazing service, some of the best we have had in any hotel. Also loved the view from the room, the little private railway lift outside, and the breakfast.

The dinner and atmosphere was slightly to "traditionally fancy" for us, something a touch more modern or casual would be great. The spa itself is very modern though.

The hotels reputation is deserved, it is very good. We were half board and the food was excellant. The chef coped very well with my wife's allergies. Really enjoyed the evening pianist. Given the terrible exchange rate gbp to chf we found the wine and spa a little expensive but this would not deter us from returning. It was the highlight of our 3 week 10 hotel tour of the alps.

Everything was very good.